Lavandi Body & Nature Reviews 25

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I love Lavandi products - have tried cheaper shampoo bars but nothing anywhere near as good, and these last ages. Easy website and ordering, quick delivery, and a lovely company generally. Highly reco... See more

Rated 2 out of 5 stars

Love the product. Ordered over £25 to get the free postage. Royal Mail card in door - unable to deliver parcel insufficient postage. Charged £3.50. Label was for EVRI delivery but it had landed up... See more

Rated 5 out of 5 stars

I really love this company. I have one or two of everything from the range, having been a customer for several years. I can't imagine using anything else now. Absolutely adore the Black Orchid perfume... See more

Rated 5 out of 5 stars

I’ve used Lavandi products for a while now and I have to say, they are a cut above many other natural products I have tried. I love the inspired perfumes - absolutely identical to my favourite perfume... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

Lavandi has a natural, cruelty-free approach to beauty and skin care. We hand-make integral products from only the highest quality organic ingredients, sourced from mother nature, and preserving her in the process. We have a plastic-free, zero-waste policy, and everything we create is organic. Sustainability is our key focus, and it goes hand-in-hand with providing products that are kind to the body while they cleanse and enhance. We make stylishly sustainable skincare and bodycare products in the form of soaps, shampoo bars, solid perfumes and colognes, deodorants, clay masks, wax melts and more. Our customer base is worldwide and we are always pleased to be a feature in our local UK stores. The ‘Inspired’ Range The ‘Inspired’ range is based upon the world’s leading fragrances, so you will surely find a scent you recognise among our solid perfumes and colognes, and in our deodorant and wax melt ranges. We offer these beautiful scents in organic formulations that are kind to the skin, last for a very long time (both on the skin and in the package) and smell exactly as you would expect. Our customers' favourite perfumes are now accessible, affordable and non-toxic. We believe that going green with your skincare regime does not have to mean compromising on luxury.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

25 reviews

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Rated 5 out of 5 stars

I love Lavandi products

I love Lavandi products - have tried cheaper shampoo bars but nothing anywhere near as good, and these last ages. Easy website and ordering, quick delivery, and a lovely company generally. Highly recommended.

6 February 2026
Rated 5 out of 5 stars

Fantastic all round

Fantastic scent, great performance, good comms, easy online ordering and payment, and eco-friendly. What more could you want?!.

11 September 2023
Rated 2 out of 5 stars

Great product but postage not refunded

Love the product. Ordered over £25 to get the free postage. Royal Mail card in door - unable to deliver parcel insufficient postage. Charged £3.50. Label was for EVRI delivery but it had landed up in the Royal Mail. Emailed Lavandi requesting postage refund with photos of parcel, Royal Mail card and Royal Mail receipt. Sent reminder after one week. Now 2 weeks with no response at all.

24 July 2023
Rated 1 out of 5 stars

They took my money but sent nothing out.

I placed an order well over a week ago and it hasn’t been despatched yet. I have emailed them, left voice messages and sent a text and they have not replied-has this company closed down? Are they still taking money and not sending things out. If so I think that is really low of them.

17 August 2023
Unprompted review
Rated 1 out of 5 stars

Very unpleasant experience…

The shampoo bar left my hair feeling sticky and heavy. Extremely difficult to comb when wet or brush through once dry. Would not use or purchase again.

4 April 2023
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Reply from Lavandi Body & Nature

Hi Darrel. I'm sorry to hear you had this experience with the shampoo bar you ordered. If it's your first time using it (or a shampoo bar in general), your hair might have needed a little time to adjust (or some conditioner afterwards initially). If you had contacted us, we would have been happy to send you a different bar to try in case this one wasn't suited to your hair type. We do have four bars, and although the caffeine shampoo is our best selling product in the entire range, it might not have been suitable for your hair type, or perhaps interacted with other product in your hair. I hope you find something that suits your hair better. Caroline

Rated 5 out of 5 stars

Fantastic customer service, great products

Fantastic customer service, I had issues with my parcel delivery and they offered a great follow-up, were reactive and found a solution. The products quality are in line with the customer service: great.

15 December 2022
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Reply from Lavandi Body & Nature

Thank you Pierre! That was a tricky one - fortunately an anomaly, apparently - but at least we now have some insight into how Belgian customs can operate, as well as a great customer.

Rated 5 out of 5 stars

High quality scents in these deodorants

I got the 863 deodorant, and the geranium and orange, and quite honestly, they are nicer/as nice as the perfumes I wear. (I buy nice, not cheap, natural perfume). The scents used here are top notch good quality: they haven't scrimped. I love using deodorant for the first time ever.
The texture of the material needs more carful 'handling' than the usual stuff — don't push the bars up too far... and one is a little 'crumbly'; but really, it's fine, I just squish it back together, and continue to use. They can also stick a bit in the tubes, but honestly, if folk complain about these aspects they're really missing the point. These deodorants do the job of making me smell nice... and in my yoga and martial arts classes, I am confident I smell great up close with others. The scent lasts all day, too.

9 February 2023
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Reply from Lavandi Body & Nature

Thank you so much for your review Claire. We are very happy that you love the scents and appreciate our brand ethic. We definitely haven't scrimped! We appreciate your feedback - and we wanted to let you know that we have recently refined our deodorant recipe a little, so crumbling shouldn't be a problem, although it does only happen now and then anyway. There is always a little variation with handmade products, and sometimes consistency varies due to the different fragrance oils used.

The same goes with the tubes - they don't always behave exactly as expected, but mostly they do, and it's usually a small issue as you say... but of course e are always happy to replace any items if needed. Thanks for your valued custom!

Rated 5 out of 5 stars

Really lovely products

Really lovely products, carefullly packaged.
The soap bags have helped me save endless ends of soap bars, and the shampoo has lasted for ages, and is now a staple

12 March 2023
Unprompted review
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Reply from Lavandi Body & Nature

We are very happy to hear that you love our products Susan, and thank you for sharing this positive feedback with others.

Rated 5 out of 5 stars

Good customer service

Helpful, prompt and friendly customer service.

1 February 2023
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Reply from Lavandi Body & Nature

Thank you for sharing, and it's great to know - we always strive to make sure our customers are satisfied.

Rated 5 out of 5 stars

I’ve used Lavandi products for a while…

I’ve used Lavandi products for a while now and I have to say, they are a cut above many other natural products I have tried. I love the inspired perfumes - absolutely identical to my favourite perfume but a fraction of the price and no toxins. I also really love the shampoo bars and soaps. They leave my hair and skin feeling and looking so good. I won’t go anywhere else now I’ve found these products.

7 February 2023
Unprompted review
Lavandi Body & Nature logo

Reply from Lavandi Body & Nature

Thank you Sarah for your positive review. We value your custom and feedback.

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