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House Plants by Laura  Reviews 

395
•
TrustScore 5 out of 5

5.0

Plant Nursery
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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the staff is exceptionally helpful, welcoming, and deeply knowledgeable about all kinds of indoor greenery. Consumers love browsing the wonderful variety of stunning plants and unique gifts available both in store and online. Some reviewers were not happy with potential cold weather risks or occasional plant leaf drop during transit. Despite these rare delivery hiccups, buyers consistently mention that orders arrive securely wrapped and accompanied by lovely free gifts. People strongly recommend shopping here because of the remarkably fast shipping and wonderful customer service provided every single time.

What people talk about most

Product

People report positive experiences with product, highlighting top quality and healthy plants at great prices.... See more

Staff

Clients share positive opinions on staff, frequently describing the owner as exceptionally friendly and... See more

Quality

Reviewers mention positive feedback about quality, expressing strong satisfaction with healthy plants and... See more

Service

Consumers find service to be exceptionally positive, consistently praising the quick delivery, wonderful... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that parcels arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great to have a friendly plantaholoic who loves her job and makes everyone welcome in her shop with no obligation to buy. The online service was easy to work through and great as a local to reserve t... See more

Rated 5 out of 5 stars

What a lovely seller! Second experience of ordering online for local delivery but I’ve popped in store multiple times. Even if I’m just in for a browse Laura is always happy for a chat. I can always c... See more

Rated 5 out of 5 stars

Salt lamp beautiful addition to my home very well priced.Website easy to browse and shop.Laura is very good with lots of knowledge super helpful and very efficient in her reply to queries.Also the sho... See more

Rated 5 out of 5 stars

Buying a plant in January/ February is always a risk ( cold damage etc) but this alocasia arrived extremely well packaged and cosy. Great price for the size of plant ( best price around) and the cheap... See more

Company details

  1. Plant Nursery

Written by the company

Houseplants and plant related accessories available.

Contact info

5.0

Excellent

TrustScore 5 out of 5

395 reviews

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5.0

All reviews

(395)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Brilliant buying experience

Laura went above and beyond to help me make sure I had exactly what I wanted. I was getting a gift for my partner and the whole experience was made easy, stress free, and affordable. Cannot recommend highly enough! I'll be a repeat customer for sure 😊

8 September 2024
Rated 5 out of 5 stars

Gorgeous plants

Gorgeous plants, excellent packaging and really reasonable pricing. Am thrilled and will definitely be shopping there again!

9 September 2024
Rated 5 out of 5 stars

Great experience

The plant I ordered was much bigger and way better priced than one bought previously from another site. There is a good selection of plants and mine came in good time packaged really well. I had a very good experience ordering from this site.

1 September 2024
Rated 5 out of 5 stars

Super happy

I'm really happy! The plants all arrived completely unharmed and with almost no soil loss! This is incredible as with almost all the plants I've bought on other websites have always had at least a few broken leaves and soil everywhere, so I expect it now! Lots of plastic though with the plastic bubble wrap and tape but it did keep them safe obviously!

28 August 2024
Rated 5 out of 5 stars

Amazing service

Amazing service, beautiful plants in great healthy condition.
Laura paused a delivery for me too, as I was away, and sent it for the day I was to return, without any trouble

4 August 2024

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