House Plants by Laura  Reviews 

393
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the staff is exceptionally helpful, welcoming, and deeply knowledgeable about all kinds of indoor greenery. Consumers love browsing the wonderful variety of stunning plants and unique gifts available both in store and online. Some reviewers were not happy with potential cold weather risks or occasional plant leaf drop during transit. Despite these rare delivery hiccups, buyers consistently mention that orders arrive securely wrapped and accompanied by lovely free gifts. People strongly recommend shopping here because of the remarkably fast shipping and wonderful customer service provided every single time.

What people talk about most

Product

People report positive experiences with product, highlighting top quality and healthy plants at great prices.... See more

Staff

Clients share positive opinions on staff, frequently describing the owner as exceptionally friendly and... See more

Quality

Reviewers mention positive feedback about quality, expressing strong satisfaction with healthy plants and... See more

Service

Consumers find service to be exceptionally positive, consistently praising the quick delivery, wonderful... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that parcels arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great to have a friendly plantaholoic who loves her job and makes everyone welcome in her shop with no obligation to buy. The online service was easy to work through and great as a local to reserve t... See more

Rated 5 out of 5 stars

What a lovely seller! Second experience of ordering online for local delivery but I’ve popped in store multiple times. Even if I’m just in for a browse Laura is always happy for a chat. I can always c... See more

Rated 5 out of 5 stars

Salt lamp beautiful addition to my home very well priced.Website easy to browse and shop.Laura is very good with lots of knowledge super helpful and very efficient in her reply to queries.Also the sho... See more

Rated 5 out of 5 stars

Buying a plant in January/ February is always a risk ( cold damage etc) but this alocasia arrived extremely well packaged and cosy. Great price for the size of plant ( best price around) and the cheap... See more


Company details

  1. Plant Nursery

Written by the company

Houseplants and plant related accessories available.


Contact info

5.0

Excellent

TrustScore 5 out of 5

393 reviews

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5.0

All reviews

(393)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing little plant shop

Amazing little plant shop, fabulous quality plant! Love that you use all recycled packaging materials too. Fast and efficient shipping packed super well. Will be back to purchase again soon 💕

17 July 2025
Rated 5 out of 5 stars

The plant was gorgeous

The plant was gorgeous, packaged safely, and sent quickly! Laura was also incredibly communicative and lovely about a minor shipping issue, will definitely order from here again!

26 June 2025
Rated 5 out of 5 stars

Great plants at great prices

I bought from Laura before and have never been disappointed, her plants are lovely and affordable. Good size and foliage, packaged well and sent promptly and this time there was a free item as well! Thank you so much!

26 June 2025
Rated 5 out of 5 stars

Highly recommend!

Really easy to use website to get things ordered. Items ready for collection super quick. I wanted to talk directly with Laura about when I was collecting and this was really easy to do via email and Laura got back to me straight away. I collected the items at a time to suit me and I am in love with every one of them! The store itself is beautiful too. A 5 star service throughout.

18 June 2025
Rated 5 out of 5 stars

Brilliant service

Brilliant service and the plants were delivered in perfect condition and were loved by the recipient! Thank you

14 April 2025
Rated 5 out of 5 stars

I've placed a few orders and there will be more!

I've placed a few orders with the company already, and I have another one on the way. Plants always arrive healthy and well packed. The owner, Laura, is fantastic at customer service too. A plant I wanted wasn't available online, but after I enquired Laura put it on the website for me. That's going an extra mile and then some:) Thank you!

19 March 2025

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