House Plants by Laura  Reviews 

395
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the staff is exceptionally helpful, welcoming, and deeply knowledgeable about all kinds of indoor greenery. Consumers love browsing the wonderful variety of stunning plants and unique gifts available both in store and online. Some reviewers were not happy with potential cold weather risks or occasional plant leaf drop during transit. Despite these rare delivery hiccups, buyers consistently mention that orders arrive securely wrapped and accompanied by lovely free gifts. People strongly recommend shopping here because of the remarkably fast shipping and wonderful customer service provided every single time.

What people talk about most

Product

People report positive experiences with product, highlighting top quality and healthy plants at great prices.... See more

Staff

Clients share positive opinions on staff, frequently describing the owner as exceptionally friendly and... See more

Quality

Reviewers mention positive feedback about quality, expressing strong satisfaction with healthy plants and... See more

Service

Consumers find service to be exceptionally positive, consistently praising the quick delivery, wonderful... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that parcels arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great to have a friendly plantaholoic who loves her job and makes everyone welcome in her shop with no obligation to buy. The online service was easy to work through and great as a local to reserve t... See more

Rated 5 out of 5 stars

What a lovely seller! Second experience of ordering online for local delivery but I’ve popped in store multiple times. Even if I’m just in for a browse Laura is always happy for a chat. I can always c... See more

Rated 5 out of 5 stars

Salt lamp beautiful addition to my home very well priced.Website easy to browse and shop.Laura is very good with lots of knowledge super helpful and very efficient in her reply to queries.Also the sho... See more

Rated 5 out of 5 stars

Buying a plant in January/ February is always a risk ( cold damage etc) but this alocasia arrived extremely well packaged and cosy. Great price for the size of plant ( best price around) and the cheap... See more


Company details

  1. Plant Nursery

Written by the company

Houseplants and plant related accessories available.


Contact info

5.0

Excellent

TrustScore 5 out of 5

395 reviews

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5.0

All reviews

(395)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice

Have ordered a few times. They never disappoint me. Plants always comes well packed, with no damage. Always beautiful plants. Would highly recommend.

18 February 2026
Rated 5 out of 5 stars

Brilliant service

Lovely selection of well priced houseplants and super online service . Even when things went wrong ( the courier not Laura) she was super helpful in sorting the issue and a refund . Also a lovely free gift was a lovely touch

2 February 2026
Rated 5 out of 5 stars

Super value of plants..delivery…

1Super value of plants..delivery excellent..packaging. just top knotch..plants in great condition...so happy with service as i not able to visit her shop due to mobility issues....one can tell she cares about what she does.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Buying a plant in January/ February is…

Buying a plant in January/ February is always a risk ( cold damage etc) but this alocasia arrived extremely well packaged and cosy. Great price for the size of plant ( best price around) and the cheapest postage price ive ever paid to an oline plant outlet. I buy many plants , and this service was 2nd to none. A beautiful tea light holder was gifted in the parcel too!!!

2 February 2026

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