Launchingdeals Reviews 

432
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the highly responsive team. People frequently highlight the staff's professionalism, courtesy, and willingness to go above and beyond to resolve concerns. Reviewers are particularly impressed by the incredibly fast response times, often receiving assistance within minutes or hours, ensuring a smooth and positive overall service experience. However, some customers also noted initial problems with product keys, such as receiving invalid or already-used codes. Despite these occasional product issues, the company's excellent support team consistently provided quick resolutions by issuing new keys or guiding users through the process.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, with many describing it as excellent, stellar,... See more

Product

People report ambiguous experiences with product purchases, particularly concerning software licenses like... See more

Response time

Customers had positive experiences with response time, often finding it amazing and unexpected. Many... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, often describing it as five-star, amazing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was originally given a version of MS Office Pro as a gift and activated the software on my computer in 2023. Fast forward to July 2026, I had an issue on my desktop and needed to... See more

Rated 5 out of 5 stars

Ok, I was in a slight panic as I had a personal project due and couldn't access my apps that I'd purchased the night before. I emailed them at 9-10pm at night with urgency. They immediately responded... See more

Rated 5 out of 5 stars

Bought Microsoft Office 2024 through a third party GOVX. I was worried when the purchase landed with a company I never heard of (Launching Deals) but the process was smooth, fast, and without issues.... See more

Rated 5 out of 5 stars

Great Service! We purchased a laptop and Microsoft package. The laptop is great - arrived quickly and we are not disappointed (Lenovo ThinkPad). When submitting our Microsoft Office order (great deal... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

432 reviews

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No recent history of asking for reviews

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4.8

All reviews

(432)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Great Service! We purchased a laptop and Microsoft package. The laptop is great - arrived quickly and we are not disappointed (Lenovo ThinkPad). When submitting our Microsoft Office order (great deal), I made a mistake typing our email address. I wrote for assistance on Sunday and to my surprise, the matter was resolved immediately. No hoops, no back and forth - they just fixed my type-o and I was up and running without delay. Very Impressed!

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Best company on the internet

This is a wonderful company; I love them to death. I was not very experienced, and they helped me all the way through. They helped me step by step. They were always so polite when they answered my emails. I recommend them very highly. I give them 1000 stars for their help. No matter how many times I emailed them, they were right there to help me.

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Superior Customer Service

I accepted an offer to join Sam’s Club at a great rate. Unfortunately, I wasn’t able to apply the offer because I’m a former Sam’s Club member. According to Sam’ Club, my previous membership was only 5 months ago; in order to use the offer, it has to be over 6 months!

I reached out to GoFun. They were prompt and very responsive. They understood my issue and immediately credited my bank account! To be honest, I anticipated going back and forth with customer service regarding a refund!

I really appreciate the professional support provided! I will definitely look at other offers from the company. I highly recommend them.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Incredible Experience

Very easy to navigate the site and choose my gift cards. Had a question and support got back to me immediately. A very good experience.

30 October 2025
Unprompted review
Rated 4 out of 5 stars

Redemption at Last

Ally at customer service service was great! I had an issue with Groupon that I believe was a technical issue regarding Groupon's redemption button that would not respond when I clicked to redeem.
Ally was quick to respond and did everything on her side to help, and finally somehow the issue was resolved after a few days of trying over and over again, I was finally able to redeem and reserve my parking spot.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I was trying to install the software I purchased from Launchingdeals, and was having technical difficulties with my new laptop. I reached out to Launchingdeals customer service for assistance and they replied very quickly and were super helpful!

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Honest and the best customer service…

Honest and the best customer service experience.
I bought Microsoft package some 2 years ago and honestly completely forgot about it, but when I did remember i checked my email a couple times and couldn't locate the key (perhaps it went to junk and I didn't pay attention for at least a year). 2 years later, one fine night I just decided to send an email to see if anything could be done. I'd be honest, I just never expected a response, but lo and behold, launching deals comes to the rescue. Not only did they respond, provided me with all the information, guided me through the whole process, gave me the key, and throughout this whole process, they were extremely respectful, kind courteous and professional. Thank you so much, I really needed help to finish very important paperwork and now I can.

5 star service and work at Launching Deals.

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Helpful Customer Service

Customer service was incredibly fast and helpful. I accidently ordered a software product for Windows when I have a Mac and they exchanged it within 30 minutes of me bringing my mistake to their attention.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I searched different sites for downloads and was leary about scams. I was recommended Launchingdeals.com and was not disappointed. I have ordered Office 2021 3 different times for myself and friends. The last time I had order 2 licenses and had a hiccup. Launchingdeals responded immediately and took care of the issue. Very pleased with their order process and support.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

LOVELY customer service

LOVELY customer service!

i sent my tickets to the wrong email, and i needed them like now lol. they helped me so quickly!! not a paid promo , THIS REAL LIFEEEE! thank you again!

19 October 2025
Unprompted review
Rated 5 out of 5 stars

Good customer service

Customer service was helpful and responded quickly. Was able to get a 72 hour hold removed so that I could use the gift cards instantly instead of 3 days later.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

When I first used Launching Deals it…

When I first used Launching Deals it was a year ago when I bought a bundle for Microsoft office. Once I bought it, they sent the code way before the said time. Now, I didn’t use the code until this year and that’s when I realized they only sent one. Not too long ago, I emailed them and told them the situation, and even though it was over a year, they still helped me with no problem. If that’s not customer service then I don’t know what is. Definitely recommend! Thank you once again!

12 October 2025
Unprompted review

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