Launchingdeals Reviews 

431
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the highly responsive team. People frequently highlight the staff's professionalism, courtesy, and willingness to go above and beyond to resolve concerns. Reviewers are particularly impressed by the incredibly fast response times, often receiving assistance within minutes or hours, ensuring a smooth and positive overall service experience. However, some customers also noted initial problems with product keys, such as receiving invalid or already-used codes. Despite these occasional product issues, the company's excellent support team consistently provided quick resolutions by issuing new keys or guiding users through the process.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, with many describing it as excellent, stellar,... See more

Product

People report ambiguous experiences with product purchases, particularly concerning software licenses like... See more

Response time

Customers had positive experiences with response time, often finding it amazing and unexpected. Many... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, often describing it as five-star, amazing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was originally given a version of MS Office Pro as a gift and activated the software on my computer in 2023. Fast forward to July 2026, I had an issue on my desktop and needed to... See more

Rated 5 out of 5 stars

Ok, I was in a slight panic as I had a personal project due and couldn't access my apps that I'd purchased the night before. I emailed them at 9-10pm at night with urgency. They immediately responded... See more

Rated 5 out of 5 stars

Bought Microsoft Office 2024 through a third party GOVX. I was worried when the purchase landed with a company I never heard of (Launching Deals) but the process was smooth, fast, and without issues.... See more

Rated 5 out of 5 stars

Great Service! We purchased a laptop and Microsoft package. The laptop is great - arrived quickly and we are not disappointed (Lenovo ThinkPad). When submitting our Microsoft Office order (great deal... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

431 reviews

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No recent history of asking for reviews

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4.8

All reviews

(431)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Saved me money!

Saved me money I thought I’d have to rebuy tickets for the Sam night event after a malfunction, but they took care of it in an hour or 2 after reaching out via. Email.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

I just want to let you know that the 2…

I just want to let you know that the 2 dozen red roses that I sent to my friend from your company were absolutely stunning. She was so excited. I saw your company advertised on Good Morning America with Tory Johnson, and was a little skeptical about ordering but decided to go ahead. So glad I did!! My grandson is getting married next year and I plan to order flowers again from you. Thank you again and MERRY CHRISTMAS

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Support!!

Ok, I was in a slight panic as I had a personal project due and couldn't access my apps that I'd purchased the night before. I emailed them at 9-10pm at night with urgency. They immediately responded and ensured all my concerns were addressed. Launching Deals truly gave 100% effort and were quickly responsive in my urgency. This is what makes customer service in any organization great. Thank you Launching Deals!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing help! Holiday Breakfast saved!

Amazing help, amazing service! I thought I had just lost $200 and I was going to have to disappoint my family since I had promised them a holiday breakfast at iHop, but to my surprise I was quickly helped by a customer service representative who even after 9:00pm stayed with me to ensure I got my gift cards to iHop! Huge weight lifted and they totally saved me from an embarrassing situation tomorrow.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I had made a purchase order for windows…

I had made a purchase order for windows 11 license keys. The website acted like it froze and I ended up placing a duplicate order. I was in distress as I was not needing 4 license keys. I contacted the launching deals customer support by email thinking they would not get back to me until the next business day. Next thing I know they already reached out to me within minutes! 8pm at night and they responded more than willing to help. I ended up just keeping the extra keys and gave them to someone in need... but they were still willing to assist if needed. They let me know if that something comes up to just reach out. This is the customer service that I expect to see in any place of business.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Another absolutely amazing customer…

Another absolutely amazing customer service experience with Rose Farmers 🌹. Ever have those days where your phone doesn’t work as fast as your fingers do and you somehow click something you shouldn’t? Well that happened and my order was placed to the wrong location. SHOOT! Emailed customer service and they took care of it immediately. “Not to worry we’ve canceled and refunded your card”. No questions, no begging from me - just “absolutely”. And FAST!
Holidays - check, Thank You’s - check, Sympathy- check, Just Because - check!
I send flowers to everyone for every occasion and Rose Farmers is who I go to - EVERY TIME!!
This is why I refer EVERYONE I know to Rose Farmers! Beautiful long lasting flowers, great prices, and then the customer service when you have a question or problem… just wraps it all together ☺️
Amazing team all around!
Not only will you not regret your purchase, but you’ll make it a regular part of your life!
Psssttt - you might even check out the “subscription option”! I just did - FOR MYSELF 🌹🌹 Why not enjoy gorgeous flowers MONTHLY! 🤷‍♀️☺️
Enjoy!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

After initially having a problem with…

After initially having a problem with the product key, I was able to contact launchingdeals support and they were very responsive and helpful. I was given another key that immediately resolved my issue. Thanks again for the quick response.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Easily fixed order error

I made an error when ordering something and thought my order was wasted. I contacted customer support and they were able to fix my error and forward me my online order with no issues. Not many businesses will fix a customer error, but they did without hesitation. It definitely has caused me to want to increase my Groupon purchases.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

Dealing with Launching Deals has been great! Not only was my original purchase a bargain and super easy, but when I had a technical problem months later, they responded to my email and had my problem resolved in less than a day.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Microsoft Office 2024

Bought Microsoft Office 2024 through a third party GOVX. I was worried when the purchase landed with a company I never heard of (Launching Deals) but the process was smooth, fast, and without issues. I immediately received the emails and instructions and was using the software within 5-10 min. I received a follow up email from the company a few days later checking if all was smooth. What more can you ask for? Five stars.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Customer service is excellent!

Customer service is excellent!. I purchased MS Office Pro Plus 2021 and received Warning message from Windows OS about the app during installation. I contacted customer service, and they responded with another product key. I ended up not using the re-issued key. They were very professional, and I could tell from the emails we exchanged, very happy to help. I have purchased from this site before, but didn't leave my review the first time. Very satisfied each time.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Disney Gift Card

I bought a Disney gift card, which usually has a 72-hour release hold before the card is emailed to you. Since I was visiting Disney World before the hold period, I contacted customer service to request an expedited release of my gift card. To my delight, customer service responded promptly within a few hours and helped me ensure that I received my gift card before my visit. The customer service at Dining Dollars is truly exceptional, and I’ll definitely be using their website again.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Customer service is top notch

Customer service is top notch! I was unsure how to enter the codes I received for my Dining Dollars. Over a holiday weekend- I sent an email and it was answered within minutes. They were very professional and courteous explaining the process to me. Impressed that my email was answered during this time. Appreciate the time and attention I was given!

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service, my Office Pro key was coming back as "invalid" After a few screen shots to show them what was going on, they emailed me a key that was fully functional.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and timely response

My husband sent me a Groupon for a Panera gift card and a 3 month Sip Club subscription. I entered a wrong email address for the link to be sent but they provided a link for support, and I sent them a corrected email and they quickly sent the links I needed to access the offers.

28 November 2025
Unprompted review

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