Lashfactor Premium Eye Serums Reviews 43

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The company is doing fantastically well and their range of products are amazing. I bought Lashfactor Pro for my girlfriend on our anniversary and she loves it, she has noticed her lashes are much long... See more

Rated 5 out of 5 stars

This really works. Don't expect results instantly hair growth takes time, mine took about 6 weeks they were quite short from months of extensions but definitely have recovered quicker and are th... See more

Company replied

Rated 5 out of 5 stars

I've tried so many lash serums before, but I love this, it made them look longer, thicker, darker and even put a curl in my lashes. It did take a while to notice the difference but most certainly wort... See more

Company replied

Rated 3 out of 5 stars

My eyelashes do look a bit darker but I can't see any difference to length or thickness.

Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Cosmetic Products Manufacturer
  4. Cosmetics Industry
  5. Cosmetics Store
  6. Health and Beauty Shop

Written by the company

The Lashfactor Range contains thoroughly researched premium eye serums developed by our skin & eye researchers to enhance your natural eye beauty. Our premium range contains specially formulated rapid growth serums for longer, fuller & darker lashes & brows, and under eye serums developed to reduce dark circles, puffy eyes, hollowness, eye bags and eye wrinkles. All our eye serums contain the purest and scientifically proven plant-based ingredients and incorporate ground-breaking nanotechnology which allows almost 20 times greater & faster absorption giving more rapid and prominent results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

43 reviews

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Rated 5 out of 5 stars

Worked brilliantly in just 2 weeks

I used this serum and found it gave me thicker, longer and darker lashes in just 2 weeks. I have used a few others in the past and they didn’t work as well. This by far is the best. Definitely worth a try!

21 February 2022
Unprompted review
Lashfactor Premium Eye Serums logo

Reply from Lashfactor Premium Eye Serums

We're really grateful and appreciate you taking the time to share your rating with us.

Rated 5 out of 5 stars

Experience Lash magic!

Started seeing real lash growth after about 3 weeks. Also this makes your lashes darker and voluminous too. Highly recommended!

21 February 2022
Unprompted review
Lashfactor Premium Eye Serums logo

Reply from Lashfactor Premium Eye Serums

We're really grateful and appreciate you taking the time to share your rating with us.

Rated 5 out of 5 stars

Try this Serum

After using so many serums over the years, I have to say this is the only one that has actually worked. My lashes seem longer and much more prominent. And this worked pretty fast too in about 3 weeks. Go for it!

21 February 2022
Unprompted review
Lashfactor Premium Eye Serums logo

Reply from Lashfactor Premium Eye Serums

Dear Gayatri,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thanks for your kind words and we look forward to seeing you again.

Rated 5 out of 5 stars

Excellent Product!

Excellent product! My lashes certainly look thicker, darker and feel much healthier. I will definitely be buying Lashfactor again.

7 June 2021
Unprompted review
Lashfactor Premium Eye Serums logo

Reply from Lashfactor Premium Eye Serums

Dear Frankie,

Thank you so much for taking the time to leave us feedback.

We hope to see you again soon.

Rated 5 out of 5 stars

I first bought this on a whim (Amazon&…

I first bought this on a whim (Amazon& lockdown!) Just ordered my 2nd lot. The difference is amazing. My lashes are so much longer, both top & bottom. Not got much thicker yet, but it is happening. I only wear mascara when I go out now, not even for work. Highly recommended

20 May 2021
Unprompted review
Lashfactor Premium Eye Serums logo

Reply from Lashfactor Premium Eye Serums

Dear Susan,

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thanks for your kind words and we look forward to seeing you again.

Rated 5 out of 5 stars

The Best Ever Experience!

First I received this product in one of those beauty subscription boxes. I preferred to give it a go . After applying it for about 3 weeks , I got shocked. I was faced with fuller, longer and thicker eyelash. As I was very satisfied with it , I purchase the gift set ones by myself which I was provided with Lash & Brow Rapid Growth Serum. I use it every single night constantly. Now I have a very thick, full and long lashes and also thick and full eyebrow. Even I don't need to apply mascara . Just I wanted to give my appreciation to lashfactor team for their great products. I definitely recommend it . Go for it, you will be surprised!
Setareh

21 March 2021
Unprompted review
Lashfactor Premium Eye Serums logo

Reply from Lashfactor Premium Eye Serums

Dear Setareh,

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thanks for your kind words and we look forward to seeing you again.

Rated 5 out of 5 stars

My beautiful lahes

I am 62 and my lashes wear getting thin . I started useing lash factor for mouths now . They are thick and long .even my Daughter said they look great .I am so happy they look dark as well . So Thank you for my lovely lashes xxxxxxx

29 November 2020
Unprompted review
Lashfactor Premium Eye Serums logo

Reply from Lashfactor Premium Eye Serums

Dear Janet,

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thanks for your kind words and we look forward to seeing you again.

Rated 5 out of 5 stars

Brilliant product

Brilliant product, well priced. Efficient service.
Greatly appreciated, thank you

24 September 2020
Unprompted review
Lashfactor Premium Eye Serums logo

Reply from Lashfactor Premium Eye Serums

Dear Jody,

Thank you so much for leaving us feedback; we look forward to serving you again in the future.

Rated 3 out of 5 stars

I had two tubes which were amazing

I had two tubes which were amazing, but when I started using the 3rd tube, my lashes went back to pre-use. I was really upset with this.

22 May 2020
Unprompted review
Lashfactor Premium Eye Serums logo

Reply from Lashfactor Premium Eye Serums

Dear Elaine,
I am so sorry to hear that you have had such a poor experience with your third tube.
Customer satisfaction is always the number one priority for us. I appreciate you letting us know about your negative experience. We strive to ensure every customer is satisfied with our products, and I apologize for any way in which we may have inconvenienced you.
The Microbristle dip-in applicator system is specially designed for use on the roots of eyelashes and eyebrows and it must be applied correctly horizontally at the roots of lashes.
All ingredients used in Lashfactor are certified safe for the eyes and skin, however, we don't recommend using any other products while applying the serum to achieve the best results.
We would be more than happy to offer a discount code for your next purchase on our website and please let me know if there's any way I can be of assistance to guide you through this process.

Kind regards,
Lashfactor Customer Care

Rated 5 out of 5 stars

My favourite lash serum!

I’ve used a number of lash serums some double the price of this and this works just as good as those more expensive ones. Always do good deals. Packaged really lovely. My favourite lash serum now!

16 May 2020
Unprompted review
Lashfactor Premium Eye Serums logo

Reply from Lashfactor Premium Eye Serums

Dear Sarah,
We are so happy to hear that you're having a great experience using Lashfactor and I am pleased you are seeing immediate results.
It would be great if you could spread the word for anyone who could benefit from our unique product.

Kind regards,
Lashfactor Customer Care

Rated 5 out of 5 stars

Great product

Great product, really works and my lashes are in such good condition. The only shame is that I can't buy direct from them anymore and have to buy from Amazon.

16 May 2020
Unprompted review
Lashfactor Premium Eye Serums logo

Reply from Lashfactor Premium Eye Serums

Dear Miss Bodell,
That's amazing that you've had such a great experience with our product already!
For international orders, you can contact us directly by emailing at info@lashfactor.online and I am sure we can post the product to you as soon as possible.
Please let us know if we can help through the process and you can always reach back out to us with any questions.

Kind regards,
Lashfactor Customer Care

Rated 5 out of 5 stars

Excellent product would Definetly…

Excellent product would Definetly recommend

15 May 2020
Unprompted review
Lashfactor Premium Eye Serums logo

Reply from Lashfactor Premium Eye Serums

Dear Jackie,
We are glad to hear you're happy with the results and thank you for your kind review.
We strive to ensure every customer is satisfied with our product.
Please feel welcome to check out our online store and current promotions we are offering.

Kind regards,
Lashfactor Customer Care

Rated 5 out of 5 stars

This really works.

This really works.

Don't expect results instantly hair growth takes time, mine took about 6 weeks they were quite short from months of extensions but definitely have recovered quicker and are thicker and longer than normal.

For me they are not a replacement for extensions but Lash Factor improves growth and recovery while taking a break :)

15 May 2020
Unprompted review
Lashfactor Premium Eye Serums logo

Reply from Lashfactor Premium Eye Serums

Dear Kare,

It sure does!
Thank you for providing us with this feedback we are so happy you like our serum.
Even though the eyelash extension adds length and volume for weeks are super convenient, they could be causing more harm. We have seen quite a few customers who have developed allergic lid reactions, infections, styes, and dry eyes as a result of the glue used during eyelash extensions.
Lashfactor, however, has an advanced nano-molecular growth formula developed in ERC London's Cosmetic Research Laboratories. The enhancing formula contains unique Volume-Building Nano-Polymers that gently absorb into the roots of the eyelashes and eyebrows leading to an increase in their volume, length and prominence.
If there’s anything else that I can help you with at the moment, please feel welcome to reach out and I would be more than happy to help.
In a meanwhile please refer to our website for this month's promotions and discount.

Kind regards,
Lashfactor Customer Care

Rated 5 out of 5 stars

Love it

Love it I’m really happy with it

15 May 2020
Unprompted review
Lashfactor Premium Eye Serums logo

Reply from Lashfactor Premium Eye Serums

Dear Emma,

Thank you so much for leaving us feedback; we look forward to serving you again in the future.

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