Laser Corporation Reviews 

473
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a truly great experience with this company, often mentioning the seamless and straightforward overall shopping process. Customers frequently praise the impressively fast delivery times, smooth website navigation, and very competitive pricing on a wide variety of purchases. Many people also mention that the items received are securely packaged, built with great quality, and work exceptionally well for daily use. However, some customers also noted occasional frustrating issues with receiving faulty or incorrect merchandise that required complicated returns. A few reviewers experienced noticeable delays with shipping services, tracking their active packages, or receiving helpful responses regarding missing items.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive as advertised and work very... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast shipping times and... See more

Price

Customers had positive experiences with price, highlighting that the items are very competitive compared to... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are working well and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This little speaker & 2 microphones pump out a better sound than I ever could have imagined! For the price & delivery - it will be a real winner on Christmas Day as the Grandaughters sing kara... See more

Company replied

Rated 5 out of 5 stars

Very easy to order, fantastic price on 6 item deal with free fully automated tracking. Very well packed items too. Tops marks on all fronts.

Company replied

Rated 5 out of 5 stars

Easy website to use and the products are amazing! The smart door handle is the best thing ever with the easiest installation

Company replied

Rated 5 out of 5 stars

Very fast service. This remote being the larger remote for the dvd . Should be the stock remote as the one that comes with the dvd is very small and hard to operate.

Company replied


Company details

  1. Electronics Store
  2. Computer Accessories Store
  3. Electronics Company
  4. Home Improvement Store
  5. Home Theater Store
  6. Home Audio Store

Written by the company

Laser Corporation, founded in 1987, is a proudly Australian-owned brand and a leading name in consumer electronics and IT accessories. For more than 35 years, we’ve created reliable, affordable, and easy-to-use technology for homes, offices, and life on the go. Our diverse range includes Smart Home products such as smart bulbs, smart lighting, smart powerboards, smart door locks, and home security cameras; Audio and Home Entertainment solutions including Bluetooth soundbars, portable Bluetooth speakers, headphones, karaoke microphones, and floor speakers; Computing and IT accessories such as USB-C hubs, network cables, storage devices, and mechanical keyboards; mobile essentials like AC chargers, charging stations, car chargers, power banks, and wireless chargers; plus wearables, health and fitness devices, e-scooters, pet tech, and more. Designed in Sydney and supported by local warehousing, Laser products are built to meet Australian standards with fast delivery and responsive customer support. Our experienced teams in Hong Kong and China oversee sourcing, compliance, and manufacturing to ensure consistent quality and the ability to bring new technology to market quickly. We partner with leading Australian retailers, online marketplaces, and industry resellers, making Laser products accessible nationwide through stores like JB Hi-Fi, Big W, Bunnings, and Amazon Australia. Agile and innovative, we keep pace with emerging consumer technology trends while delivering practical solutions for everyday use. Sustainability and compliance underpin our operations. Every product is backed by an Australian warranty, undergoes rigorous quality testing, and is designed with durability in mind to reduce waste. Whether you’re upgrading home entertainment, building a smart home, equipping your workspace, or looking for reliable tech accessories, Laser delivers products you can trust—supported by decades of experience and a commitment to customer satisfaction. Explore our full range, product manuals, and support resources at laserco.com.au.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

473 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.3

All reviews

(473)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product

24 September 2023
Laser Corporation logo

Reply from Laser Corporation

Thrilled to hear you're happy with the product! Quality is our middle name. Thanks for the 5-star review! 🌟

Rated 4 out of 5 stars

Using sendle for deliveries

Using sendle for deliveries. Then using another courier. Messed up the delivery tracking and days. Could be rectified.

9 September 2023
Laser Corporation logo

Reply from Laser Corporation

Thank you for the 4-star review! 🌟 We apologize for the courier carousel 🎠 and the tracking troubles it caused. Your feedback is a roadmap 🗺️ for us to improve. We'll work on making our shipping process smoother than a freshly paved road. 🛣️ Thanks for helping us get better! 🙏

Rated 5 out of 5 stars

Very quick delivery.

10 September 2023
Laser Corporation logo

Reply from Laser Corporation

Thanks for the 5-star review! 🌟 Thrilled to hear our delivery was faster than a speeding bullet! 🚀 May all your future orders arrive in the blink of an eye. 👀 Cheers! 🎉

Rated 5 out of 5 stars

Top service all the way

The online purchase system was extremely easy to complete. The communication from the company was second to none. Delivery time was spot on.

9 September 2023
Laser Corporation logo

Reply from Laser Corporation

Thank you for the glowing 5-star review! 🌟 We're over the moon to hear you found our online system a breeze and our communication top-notch. 📞 As for delivery, we aim to be as punctual as a Swiss watch. ⌚ Looking forward to serving you again! 🎉

Rated 1 out of 5 stars

Pens defected or something

The pen works for less then 10 minutes before turning off and I have to turn it back on, continuously does this.

3 September 2023
Laser Corporation logo

Reply from Laser Corporation

We're truly sorry to hear about the issue you're facing with the iPad laser pen, Faythe. This is not the experience we aim to provide. We've initiated an internal review to understand what went wrong. We'd like to resolve this for you as quickly as possible. Our support team will reach out to you via email to assist you further. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, product perfect as described works wells and no issues

2 September 2023
Laser Corporation logo

Reply from Laser Corporation

Thanks for the 5-star review, Peter! 🌟 Quick delivery is our middle name, and we're thrilled the product is living up to your expectations. May it continue to serve you well! 🎉

Rated 5 out of 5 stars

Quick delivery

Insanely quick delivery and happy with the product and packaging!

24 August 2023
Laser Corporation logo

Reply from Laser Corporation

Thanks for the 5-star review, Paulina! 🌟 We aim to deliver so fast, you'd think we have a teleporter in the back room. Thrilled to hear you're happy with the product and its packaging. May your new purchase bring you endless joy! 🎉

Rated 5 out of 5 stars

Top notch Laser

Easy to use website to find what I wanted and very fast dispatch. Plus free shipping!

30 August 2023
Laser Corporation logo

Reply from Laser Corporation

Thanks for the 5-star review, Gary! 🌟 We're all about that "click, click, ship" life. Thrilled you found our website easy to navigate and that you're enjoying the perks of free shipping. Here's to more top-notch experiences with us! 🚀

Rated 5 out of 5 stars

Ipad case

Kids are using Laser cases for iPads for few years and we are pretty happy with the quality as well as service when ordered online.

30 August 2023
Laser Corporation logo

Reply from Laser Corporation

Absolutely, Rohit! Thanks for the 5-star shoutout! 🌟 We're stoked that our iPad cases are kid-tested and parent-approved. Here's to fewer "oops" moments and more "ah-ha" moments with our cases! 📱👍😄

Rated 5 out of 5 stars

Easy to use

Easy to find what i needed, quick and easy payment setup and quick delivery

29 August 2023
Laser Corporation logo

Reply from Laser Corporation

Hey Michael, thanks for the 5-star review! 🌟 We're all about that "easy-peasy-lemon-squeezy" shopping experience. Glad you found what you needed without breaking a sweat! May all your future deliveries be as quick as a hiccup. 🚚💨 😄

Rated 4 out of 5 stars

Receiving the purchase on time and in…

Receiving the purchase on time and in working order.
Thank you

27 August 2023
Laser Corporation logo

Reply from Laser Corporation

Hey Jaime, thanks for the 4-star review! 🌟🌟🌟🌟 We're glad everything arrived on time and in tip-top shape. But we're aiming for that full 5-star experience! If you have any tips on how we can go from "Thank you" to "Wow, thank you!", we're all ears. 🐰 😊

Rated 5 out of 5 stars

Quality

Good products and prompt delivery

10 August 2023
Laser Corporation logo

Reply from Laser Corporation

Hey Morris! Thanks for the awesome feedback on our products and delivery. 🚚 Quality and promptness are key for us, and we're glad to hear we hit the mark with your order. If you ever need anything else or have any questions, we're just an email away. Enjoy your new purchase!

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service and not too expensive

8 August 2023
Laser Corporation logo

Reply from Laser Corporation

Hey Jasmine! 🌟 Thanks for the fantastic review! We're thrilled to hear that you found our service fast, efficient, and budget friendly. That's exactly what we aim for! If you ever need anything else or have any questions, don't hesitate to reach out. Happy shopping, and we hope to see you again soon!

Rated 4 out of 5 stars
Laser Corporation logo

Reply from Laser Corporation

Hi Tracy! 🌟 Thank you for taking the time to leave us a review. We're glad to hear that the product arrived quickly for you! If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Your feedback helps us improve, and we're here for you if you need anything else. Thanks again! 😊

Rated 5 out of 5 stars

A worthy purchase.

Good communication, timely response and delivery time. Competitive product and pricing. Soundbar improves listening enjoyment. Thankyou.

30 July 2023
Laser Corporation logo

Reply from Laser Corporation

🎉 Thank you so much for your 5-star review! We're thrilled to hear that we hit the mark for you. 🎶 Enjoy the enhanced listening experience with your new soundbar, and don't hesitate to reach out if you need anything else. Thanks again! 😊

Rated 5 out of 5 stars

Easy access to ordering the DVD player…

Easy access to ordering the DVD player and emails advising it’s been sent, tracking numbers and regular updates.

27 July 2023
Laser Corporation logo

Reply from Laser Corporation

Thanks, Alana 🌟. We're delighted to hear that the ordering process and our communication met your expectations. Enjoy your DVD player! 📀🎬🍿

Rated 5 out of 5 stars

Easy Peasy

Very easy to find what I needed and super fast delivery. Cheers

25 July 2023
Laser Corporation logo

Reply from Laser Corporation

Thank you so much for your 5-star review, fmh! 🌟 🚀 Your feedback truly makes our day! 😊 Looking forward to serving you again in the future. Cheers! 🎉

Rated 5 out of 5 stars
Laser Corporation logo

Reply from Laser Corporation

Thanks a ton for your 5-star review, Michelle! 🌟 We're over the moon to hear that you were impressed with our quick delivery and competitive pricing. 🚀💰 Your positive feedback fuels our commitment to providing the best service possible. Looking forward to serving you again soon! Cheers! 🎉

Rated 5 out of 5 stars

Fabulous per usual!

Great website. Easy ordering. Super fast delivery. Fabulous communication.

19 July 2023
Laser Corporation logo

Reply from Laser Corporation

Thanks a ton for your 5-star review, Tamra! 🌟 We're over the moon to hear that you found our website easy to use and our delivery super fast. 🚀 Your kind words about our communication made our day! 😊 Looking forward to serving you again. 🙌

Rated 5 out of 5 stars

Fast service got a phone call checked…

Fast service got a phone call checked on my address product was ready for delivery the next day

22 July 2023
Laser Corporation logo

Reply from Laser Corporation

Thanks for your positive feedback! 😊 We're thrilled our fast service met your expectations. Looking forward to serving you again soon! 🚀

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