I was in Portugal for a trip and in need to order some home textile for a project. I had a pleasant experience ordering with La Redoute. Quick and reliable delivery, with a very high product quality v... See more
Company replied
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Product finally arrived. its a quality item and worth the money spent. The only frustration with the buying experience is lack of clarity around delivering and delivery times. also the replays from... See more
Company replied
Really disappointed with my experience with La Redoute. Ordered a table which arrived damaged. I asked for a collection to be arranged to process the return. Had to email and call their customer servi... See more
Company replied
I ordered a piece of furniture on the 4th of this month, and I still haven’t received it. According to the courier, it’s only expected to arrive next Monday, meaning over two weeks of waiting. I ca... See more
Company replied
3.2
Average
103 reviews
Replied to 66% of negative reviews
Typically replies within 1 month
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Will not answer to email about return…
Will not answer to email about return for 3 weeks
31 July 2023
Unprompted review
Reply from La Redoute
We asked for information in order to respond to this request, since we were unable to respond with the data provided. We have not received any response so far.
Nightmare to return items
Nightmare to return items, they really need to think on simplifying things as I will never order from them again due to it being complicated to return items. Not impressed!
12 April 2021
Unprompted review
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