I purchased a PC from LaptopsDirect.ie, which turned out to be faulty and nothing was done by LaptopsDirect.ie to help resolve the issue. It was pawned off to Lenovo - which legally they shouldn't d... See more
Company replied
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I purchased a PC from LaptopsDirect.ie, which turned out to be faulty and nothing was done by LaptopsDirect.ie to help resolve the issue. It was pawned off to Lenovo - which legally they shouldn't d... See more
Company replied
Bought an all-in-one Acer. Perfectly good computer, BUT batteries won't stay in place in the wireless keyboard. Absolutely pathetic contact centre, they send you constant emails saying how truly sorry... See more
Items seal arrived open although advertised brand new. Lenovo stated its an internal issue which means it has been tampered with. Laptops Direct phone number is not available in Ireland, 7p per minu... See more
Great communication and fast delivery. Was doubtful after reading some reviews but decided to go ahead. Had a part missing when my delivery arrived due to a hole in the box but it was sorted very effi... See more
Laptops Direct has the biggest range of affordable laptops for next day delivery. Try us first! We sell Macbooks, Acer, Asus, Dell, HP, Toshiba and Lenovo.
Neptune Way, HD2 1UA, Huddersfield, United Kingdom
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Graphics card came in good condition. Delivery was pretty fast and kept me updated along the way.
Absolutely disgusted with the refurbished Samsung laptop that was sent to me. I opened it up and the screen was filthy dirty. During set up I realised that the left click didn’t work. I realised it only works if I push down really hard on it which is impossible to do my work with. Shortly after, I noticed that the screen distorts every now and then which makes me unable to read anything that’s on it.
Communication with laptopsdirect is appalling as I’ve sent multiple messages and videos of the laptop highlighting the problems. It is now 10 days later and I’ve only received 1 response from them asking me to send them video proof which was 6 days ago and have heard nothing from them since. Do not buy from this website.
Ordered and received a computer monitor. Fast service at a fair price.
Great value for money kit. Easy to install. The software is a small bit confusing but once you get the phone app installed it works fine. I used the DVR with a wireless broadband extender so no need for long cable runs.
I received quickly a good monitor I ordered online. The price was lower than on other websites. At one stage I was afraid of import taxes, as I am living in the RoI and this is were it was a wee bit bumpy: I contacted by email and through messenger as I was not getting an answer rapidly, and I received contradictory information - but with discussion it got cleared quickly. the product, the delivery, the customer service, the price: everything was very good!
Excellent price and delivery time.
Highly recommend laptopsdirect.ie
Excellent, quick delivery.
Updates throughout the entire shipping process
One bad pixel on the screen but otherwise ok.....was annoyed at first but i'm in Ireland so couldn't be arsed with the hassle of return/grief.
Wonderful customer experience as always with Laptopsdirect!
5 stars service, very fast, good quality, happy costumer
Very good product at a very good price.
Fast delivery, no problems whatsoever.
Always use Laptopsdirect.
I got a refurbished laptop that arrived really quickly and has been great so far. Very happy with the service and the product. Would she again.
Placed a couple of orders with LaptopsDirect and both have arrived quickly in good condition.
Was very happy with the speed of delivery and the customer service.
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