Laptopbatterydirect Reviews 

520
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery of products, often arriving within a few days and sometimes even sooner than anticipated. Many people appreciate the quality of the products, particularly batteries, which are frequently described as working perfectly and restoring laptops to full functionality. Reviewers also highlight the excellent service, noting that orders are processed quickly and often include helpful tools for installation. However, some customers experienced issues with product longevity, reporting that batteries failed within the warranty period or shortly after. A few other people also felt that customer service was unhelpful when addressing these problems, with some mentioning difficulties in returning incorrect items or receiving replacements.

What people talk about most

Product

Users describe positive interactions with product, with many customers reporting that the batteries work as... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that batteries function well,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast delivery times, often... See more

Order

Customers consistently note positive experiences with order, praising the speed and efficiency of the... See more

Service

Customers had positive experiences with service, consistently describing it as excellent and first-class.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website enabled the selection of the exact variant model of Lenovo laptop that I use, so that gave me the comfort that I was getting the correct replacement battery. It arrived well packed, wit... See more

Company replied

Rated 5 out of 5 stars

Service is first class with clear instructions about use of product and package even included service tools! Postage was fast too. Very happy customer Will recommend to anyone with confidence. Th... See more

Company replied

Rated 5 out of 5 stars

I purchased battery for Dell XPS 13 and I received my new battery in 3 days. The battery was well packed and came with fitting tools. There were helpful battery care instructions and the replacement b... See more

Company replied

Rated 5 out of 5 stars

Over the years I have replaced quite a few batteries in my laptops and I have to admit some of the replacements I purchased were very sub-par. Then I found Laptop Direct, purchased a battery from them... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

520 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(520)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Value for money replacement laptop battery

Great price, simple online order process, fast delivery

21 August 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We’re glad you found the price great, the ordering process simple, and the delivery fast. We appreciate your business and hope to serve you again in the future!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service, couldn't ask for more, thank you.

20 August 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your kind words! We're glad to hear you had a fast and efficient experience. If you need anything else, don't hesitate to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Delivery within 2 days

Delivery at 11.30am today, virtually 1.5 business days from order placement.
Outstanding delivery experience.

20 August 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your experience! We're delighted to hear that the delivery was so prompt. If there's anything else you need, we're here to help.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Easy transaction, Superfast delivery

Easy transaction. Timely communication. Great price, product and super fast delivery. Perfect fit. Very happy purchase!

17 August 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your experience! We are glad the transaction was easy and the product met your expectations. We appreciate your purchase and are happy to hear that you are satisfied!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Plugged in straight away and had 50%…

It plugged in straight away and had 50% (I think) charge. Plugged it into the mains and was charging straight away.
Booted the laptop up and it works fine. Now has a full charge.
I have 2 more laptops with the same problem so all should be good in a few days.

12 August 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Great to hear that everything went smoothly with your laptop battery replacement! If you have any more laptops that need batteries, it sounds like you’re all set for a quick and easy fix. If you have any questions or need further assistance, feel free to ask!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great easy to use site and delivered in…

Great easy to use site and delivered in a timely manner..

1 August 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear that you found our site easy to use and that your order was delivered on time.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Perfect

Website was easy to find what I needed, product worked and fitted perfectly!
It would be amazing as a support to the product to have a link to replacement documents but this would be very difficult to arrange for all products.

2 August 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for taking the time to share your feedback. We are glad to hear that you are satisfied with your experience with the website and the performance of the product.

Regarding your suggestion to provide a link to the replacement document, we will take this into consideration. Although it is challenging to provide replacement documents for all products, we are committed to continuous improvement and enhancing the customer experience.

If you have any further needs or suggestions, please feel free to contact us. We look forward to serving you in the future.

Best wishes,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Happy customer

Good price, quick delivery, and a good quality replacement battery for my Dell laptop. Very pleased with the service I received, and will definitely order again for my other machines.

28 June 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for taking the time to share your positive feedback. We are glad to hear that you are satisfied with our prices, fast delivery and battery quality. Providing excellent service to our customers is always our goal and your satisfaction is our greatest motivation.

We look forward to serving you for other devices in the future. Please feel free to contact us if you need anything.

Best wishes,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great experience

East to find the correct replacement battery on website. Low price. Quick delivery. Easy to replace battery. New battery is working well after 5 weeks. Laptopbatterydirect will be my first port of call for replacement laptop batteries in the future.

24 June 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for taking the time to share your experience with us. We are glad to know that you found the right replacement battery on our website and were satisfied with our price and fast delivery. It is our honor to provide you with a convenient replacement process and a new battery with good performance.

Thank you very much for your trust and support, and we look forward to serving you again in your future battery replacement needs.

Best wishes,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, easy install and works great!

2 August 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for taking the time to share your positive review. We are happy to hear that you were satisfied with our product, especially the speed of delivery, the ease of installation, and the excellent performance of the battery.

If you have any additional questions or need further assistance, please feel free to contact us. We look forward to serving you again.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

I got exactly what I ordered.

The team at Laptopbatterydirect offer great service with proven products and fast delivery. I got exactly what I ordered and I'm very happy!

18 July 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive comments about our products and services. We are glad to hear that you are satisfied with the batteries you received and are pleased with our delivery speed and product quality. We are committed to providing the best experience for our customers and your feedback is a great affirmation of our work.

If you have any other needs or questions, please feel free to contact us. We look forward to serving you again in the future.

Best wishes,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Everything we expected

Everything we expected. Prompt confirmation, prompt shipping and delivery. Fitted and work 100% in our laptop.

1 August 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for taking the time to share your experience with us. We are glad to know that everything met your expectations, from order confirmation to quick shipment and delivery, to the battery working perfectly on your laptop. We are committed to providing you with quality products and efficient services, and your satisfaction is our greatest motivation.

If you have any needs or questions in the future, please feel free to contact us. We look forward to serving you again.

Best wishes,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Lenovo Laptop new battery working well

Had this new battery a month in my Yoga 820-12ikb laptop. Works well, lasts a long time. Happy with the product and the cpmpany

1 July 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your experience. We are glad to know that the new battery is working well and lasting long on your Yoga 820-12ikb laptop. Your satisfaction is our greatest affirmation.

If you have any needs or questions in the future, please feel free to contact us. We look forward to serving you again.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

All good

All good. Thanks. Quick delivery. 👍👍

1 August 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your concise and nice feedback. We are glad to know that your order was delivered quickly and everything went smoothly. Your satisfaction is the driving force of our continuous efforts.

If you have any other needs or questions, please feel free to contact us. We look forward to serving you again.

Best wishes,
laptopbatterydirect.com.au Team

Rated 4 out of 5 stars

I got exactly what I ordered

I got exactly what I ordered. The new battery is identical to the original in every way.
I've purchased a lot of items online before but never had the delivery speed like this. Fantastic.

30 July 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your positive experience. We are happy to hear that you were satisfied with your new battery and our fast delivery. It is our priority to ensure that you receive a high-quality product that is exactly the same as the original battery.

If you have any additional questions or need further assistance, please feel free to contact us. We look forward to serving you again.

Best wishes,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Wasn't sure of the right lap top battery to order.

I needed advice to confirm the lap top battery i was ordering was the right one, and the team where more than helpful in advising me of the right battery.
Great customer service before the sale, and it arrvied 2 days quicker than expected.
Great service, great work !

30 July 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for taking the time to share your experience with us. We are glad to know that our pre-sales customer service was able to provide you with the right advice and help you identify the laptop battery you need. Your satisfaction is our greatest motivation.

We are always committed to providing excellent service to our customers and ensuring that your expectations are met every step of the way. We are very pleased to know that our delivery was two days faster than expected.

Thank you again for your high evaluation of our service. We will continue to work hard to ensure that every customer can enjoy high-quality products and excellent service.

Best wishes,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, battery is good and also included tools for replacing the battery is very helpful. Very recommended.

26 July 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your feedback! We are happy to know that you are satisfied with our fast shipping service and the quality of our battery. We are also happy to hear that the included replacement tool was helpful to you.

If you have any additional questions or need further assistance, please feel free to contact us.

Best regards,
laptopbatterydirect.com.au Team

Rated 4 out of 5 stars

Thank you for fast efficient delivery

24 July 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We are glad to hear that you were satisfied with our fast and efficient delivery. We look forward to serving you again.

Best wishes,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Easy navigation of website and battery…

Easy navigation of website and battery in stock even for older laptop. Super fast postage to regional NSW was a bonus

24 July 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive evaluation of our products and services! We are glad to hear you are satisfied with website navigation and inventory, and mail speed to New South Wales is in line with your expectations. Your feedback is our motivation for continuous improvement.

good luck,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Right battery, fast delivery, great price.

Had the right battery at a great price.
Fast delivery.
Battery currently working fine.

30 June 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive feedback! We are glad to hear that you are satisfied with the price, fast delivery and working of the battery. Your satisfaction is our greatest motivation.

If you have any other questions or need further assistance, please feel free to contact us.

Wish you a pleasant use!

Sincerely regards,
laptopbatterydirect.com.au Team

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