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See what reviewers are saying

Rated 5 out of 5 stars

The company communicated regularly to keep us updated on progress of the delivery. This,gave us much needed confidence about the supplier. Arrived a little late due to Post Office error. All seem go... See more

Rated 5 out of 5 stars

Hi. I hope you are ok. I wanted to write a five star review, but you deserve more than five stars 😊because I received my very first nicely prepared package from La Para, and WOW I didn't expect such... See more

Rated 2 out of 5 stars

I waiting 1 week for my order,still waiting.... Edit: I got order (1 Item missing), another its look diffrent than normal I got (maybe its was keep on warm(hot) magazine I'm not sure normally th... See more

Rated 5 out of 5 stars

I received an incorrect order. Emailed but heard nothing so I chased by phone. Was told I’d be receiving the correct item and an email confirming this. No email received and, to date, not the promis... See more

Company details

  1. Health and Beauty Shop
  2. Beauty Supply Store
  3. Cosmetics Store
  4. Hair Product Store
  5. Toiletries Store

Written by the company

Online retailer of skincare, Haircare & Well-being products


Contact info

4.1

Great

TrustScore 4 out of 5

121 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received an incorrect order

I received an incorrect order. Emailed but heard nothing so I chased by phone. Was told I’d be receiving the correct item and an email confirming this. No email received and, to date, not the promised item. But perhaps a bit early and hopefully it’s on its way …
Not massively confident I will in view of experience thus far
AND LATER…my review above was picked up and apologies received about no email plus confirmation missing item was in the post and now received. So, well done LaPara, a great recovery.

2 January 2023
Rated 1 out of 5 stars

Took ages to get product and I paid for…

Took ages to get product and I paid for shipping should be refunded the amount of time I had to wait

1 December 2022
KINIS logo

Reply from KINIS

Hi, we are sorry to hear you there was a delay in receiving your order. We send out packages via Royal Mail and there have been delays recently due to the strikes. An email has been sent you regarding the matter.

Rated 2 out of 5 stars

I waiting 1 week for my order,still…

I waiting 1 week for my order,still waiting....

Edit: I got order (1 Item missing), another its look diffrent than normal I got (maybe its was keep on warm(hot) magazine

I'm not sure normally this brand I order from France,here even label its diffrent

5 December 2022
Rated 3 out of 5 stars

Good price, bad service

Great price but very slow to send and ignored email chasing. Service is as important as price and they let themselves down there. Still waiting for it. Ordered 23rd September. Now 4th October. Update, they just refunded me so have given an extra star. But they still took a week before sending it and very slow to reply. But not there fault the PO seems to have lost it.

23 September 2022
Rated 5 out of 5 stars

Well I am very impressed so far

Well I am very impressed so far, I have been using every day, twice when I remember. It is a luxurious feel giving confidence in the product and now on day 5 there is a remarkable difference.
So I fully recommend

30 May 2022

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