Lanterna Education Reviews 275

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, dedication, and professional approach, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and supportive guidance provided throughout their journey. The service itself is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from the initial consultation to the flexible scheduling of online sessions. However, some customers also noted that the quality of tutoring did not always meet expectations, especially considering the price point, and some found the feedback on assignments to be vague. Communication with the support team was occasionally slow, and a few reviewers mentioned dissatisfaction with the company's policy regarding coursework support.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the tutors for being highly... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Service

People report positive experiences with service. Customers appreciate the dedication and professionalism of... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the website easy to use and... See more

Based on these reviews

Rated 5 out of 5 stars

Fantastic online English course! We booked it to prepare our son for a school year abroad in England, with extra focus on science tutoring. In no time, he caught up on material and learned even more,... See more

Company replied

Rated 5 out of 5 stars

Our two sons started working with Abdul Mouiz for their Math HL class. They started in their junior year and increased the intensity throughout senior year and into IB preparation. What impressed me t... See more

Rated 5 out of 5 stars

As a parent, our experience with Lanterna has been wonderful from the very beginning. The team is highly professional, quick to respond, and genuinely cares about student progress. A special thank... See more

Company replied

Rated 5 out of 5 stars

The signing up process is pretty easy but we had the consultation beforehand which explained everything clearly. I like that you can change the tutor if the fit wasn’t good or cancel the lessons by t... See more

Company replied


Company details

  1. Educational Institution

Written by the company

Lanterna was established in Stockholm in 2004. Over the years we have helped thousands off IB students across the globe achieve their academic goals, gain entry to top universities, and establish learning habits which have set them up for a bright future. We do this in two ways: by offering tutoring from our extensive network of tutors and by supporting schools with online teachers of the IB curriculum. Tutoring is either individual or on a targeted revision course and is always delivered by carefully selected tutors who have graduated from the IB with top marks. We take care to match students with a tutor who will help unlock their academic potential, and provide inspiration, tips and guidance based on their recent experience of the IB curriculum.


Contact info

4.8

Excellent

TrustScore 5 out of 5

275 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We've had a fantastic experience

We've had a fantastic experience. They have really listened to what we were looking for and matched us with tutors who suit our children perfectly. The tutors are not only highly knowledgeable but also great at connecting and explaining things clearly. It's made a huge difference.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

The professionalism of the tutors and the very good customer service

11 March 2026
Unprompted review
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Reply from Lanterna Education

Dear SBY,
Thank you for the great feedback!

Best,
The Lanterna Team

Rated 5 out of 5 stars

Great option

Lanterna's website is easy to use and organised. The tutors on the site are extremely kind and provide well structured lesson in their subjects. Staff and Tutors are quick to respond to emails. It is quite expensive but I would defiantly recommend and I am grateful to be able to use their services :)

4 March 2026
Unprompted review
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Reply from Lanterna Education

Dear Ms. Black,
Thank you for your kind review. We’re pleased to hear you’ve had a positive experience with our platform and tutors, and we appreciate your feedback on pricing.
We’re grateful for your recommendation and your trust in us.

Best wishes,
The Lanterna Team

Rated 4 out of 5 stars

Excellent Tutoring and Customer Support, but Poor Coursework Support

Lanterna’s tutoring quality can be excellent, but their coursework (IA/TOK/EE) support policy is disappointing. Tutors are instructed to charge two hours for a one hour tutoring session while only providing very general feedback, which doesn’t feel proportionate to the support actually received.
That said, my experience with my math tutor, Mr. Kembo, was genuinely great. The explanations were clear, focused, and extremely helpful for understanding difficult topics.
I also want to highlight how helpful the accounts manager, Isabel, was throughout the process. She was very responsive, often replying very quickly, and helped me a lot when I had issues with payment methods. Her support and professionalism were a big reason I felt comfortable committing to the service in the first place.
Because of the strong tutoring and support experience overall, I still have a positive impression of Lanterna.

25 February 2026
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Reply from Lanterna Education

Dear Rasa,
Thank you for your detailed feedback. We appreciate you taking the time to share your experience.

We’re sorry to hear that our coursework support did not meet your expectations. Due to academic integrity guidelines, our tutors are limited in how directly they can assist with IA, TOK, and EE work, which can sometimes make the support feel more general than intended.

That said, we’re very glad to hear about your positive experience with your tutor and with Isabel—your kind words will be shared with them.

Thank you again for your honest feedback and for your trust in us.

Best wishes,

Your Lanterna Team

Rated 5 out of 5 stars

Can recommend for IB tutoring

The signing up process is pretty easy but we had the consultation beforehand which explained everything clearly. I like that you can change the tutor if the fit wasn’t good or cancel the lessons by the 2nd lesson. MY daughter has done IB Chemistry HL and Maths HL and both tutors have been really helpful.
Expensive - but worth it.

22 February 2026
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Reply from Lanterna Education

Dear Lucy,
Thank you for your kind feedback. We’re pleased to hear that the onboarding process was clear and that your daughter has had a positive experience with her tutors.

We also appreciate your note on pricing and are glad you feel the support has been worthwhile.

Best,

Your Lanterna Team

Rated 5 out of 5 stars

Math HL solid 7

Our two sons started working with Abdul Mouiz for their Math HL class. They started in their junior year and increased the intensity throughout senior year and into IB preparation. What impressed me the most was the self confidence and comfort which they gained during that time. Both ended up being solid 7 Math students which also helped them immensely in their first college year. Thanks a lot to a great team at Lanterna and particularly to Abdul!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Lanterna is highly organized and well…

Lanterna is highly organized and well structured. The professors are all experienced IB teachers and examiners who are always available to help students fully understand the topics in their chosen subjects. I 100% recommend Lanterna.

1 September 2025
Unprompted review
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Reply from Lanterna Education

Dear Lorenzo,
Thank you for the wonderful review! We’re so happy you had a great experience with our IB teachers and support.

The Lanterna Team

Rated 5 out of 5 stars

My daughter is finding her maths…

My daughter is finding her maths sessions with her Lanterna tutor very helpful.

4 January 2026
Unprompted review
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Reply from Lanterna Education

Dear Justin,

Thank you for sharing this! We’re delighted that the maths sessions are supporting your daughter’s learning.

The Lanterna Team

Rated 5 out of 5 stars

The tutor we found was great

The tutor we found was great , my son was really impressed because he helped him a lot ! Thank you.

13 December 2025
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Reply from Lanterna Education

Dear Raffaella,
Thank you for your lovely feedback! We’re so glad to hear that the tutor was a great match and helped your son so much.

The Lanterna Team

Rated 5 out of 5 stars

Very professionnal.

Isabel was great and really helpful.

19 December 2025
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Reply from Lanterna Education

Dear JC,

Thank you for your review. We’re pleased to hear you had a great experience with Isabel.

The Lanterna Team

Rated 5 out of 5 stars

The best chemistry tutor out there

After receiving a 2 in my Chemistry exam in May, i believed I would never be able to comprehend Chemistry as no matter how hard I would try, it would just go through one ear and out the other. However, my incredible Chemistry tutor Esteban has completely changed that for me. Although I am uncertain with how my exams went, the experience of learning with Esteban has been a journey in which I have enjoyed every second of it. Esteban made these lessons seem like a casual conversation. He would listen with his fullest attention to my most stupidest questions and answer without me feeling bad about myself. I built a connection with Esteban I would never in a million years have thought would ever be possible. For this, I am and will always be incredibly grateful to Lanterna Education for providing me with such an excellent tutor like Esteban. He is truly a hidden gem. No matter the results, he has healed my previously damaged relationship with chemistry for the better. If anyone were to ask me to recommend a tutor for Chemistry, I would in the same second reply with "ESTEBAN". I have enjoyed my experience that much that I am even considering selecting him as my tutot for my Mathematics SAT prep :D 10/10 tutor

31 October 2025
Unprompted review
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Reply from Lanterna Education

Dear Gixtaras,

Thank you so much for sharing this incredibly thoughtful review. We’re truly delighted to hear how Esteban helped rebuild your confidence and enjoyment of Chemistry — that means everything to us. Wishing you all the very best in your exams and future studies.

The Lanterna Team

Rated 5 out of 5 stars

Excellent advice concerning teachers

Excellent advice concerning teachers: Teachers can be swapped any time. Teachers can start right away with a possibility to teach every day (in case it’s necessary/wanted). Very useful and competent teaching!
Be aware of time differences in case the teacher is located somewhere else in the world.😛

8 November 2025
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Reply from Lanterna Education

Dear Astrid,
Thanks for your great feedback! We’re happy our flexible teachers and competent teaching have made a difference.

The Lanterna Team

Rated 4 out of 5 stars

review for this great teachers

The teachers are very nice and polite, they explain things well and never judge

7 November 2025
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Reply from Lanterna Education

Dear Emma,
Thank you for your review! We’re glad our teachers could provide clear explanations in a respectful, welcoming way.

The Lanterna Team

Rated 5 out of 5 stars

excellent

As a parent, our experience with Lanterna has been wonderful from the very beginning. The team is highly professional, quick to respond, and genuinely cares about student progress.
A special thanks to Isabel, who has been incredibly kind, attentive, and supportive throughout. She managed every detail with great care and made sure we were matched with tutors perfectly suited to our needs.
Her guidance made the whole process smooth and reassuring.
I strongly recommend Lanterna to any family looking for personalized, high-quality IB support.
Gonca

16 October 2025
Unprompted review
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Reply from Lanterna Education

Dear Gonca,
Thank you so much for your wonderful review. Isabel and the entire team truly appreciate your kind words, and we’ll continue striving to deliver the same high level of service for you.

The Lanterna Team

Rated 5 out of 5 stars

would recommend Lanterna and Tim as a math tutor

The communication was very smooth and easy and my son appreciated A LOT his top tier IB math tutor, Tim, who was so helpful and patient. I would definitely recommend Lanterna with the tutoring of Tim.

1 February 2025
Unprompted review
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Reply from Lanterna Education

Dear Carole,
Thank you for sharing this! We’re so glad Tim could support your son effectively and make the IB Math experience enjoyable.

The Lanterna Team

Rated 5 out of 5 stars

More helpful than I could have imagined

My tutor made me feel more comfortable in working on and eventually submitting my IA. I got all the help I needed and even more! My tutor listened to what I wanted and truly responded to my questions. Working with Lanterna was easy and efficient.

26 September 2025
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Reply from Lanterna Education

Dear Hertta,

Thank you for this amazing feedback! We will share this with the tutor as well.

The Lanterna Team

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