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Lantern Finance Reviews 

233
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast loan approval process and the supportive staff who provide clear guidance throughout onboarding. Many consumers note that funds are deposited swiftly into their personal bank accounts, making borrowing against digital assets exceptionally seamless. People also appreciate the professional communication and how easy the platform interface is to navigate. Some people were dissatisfied with payment options and experienced minor setup difficulties regarding their accounts. Reviewers additionally mentioned longer waiting periods for bank transfers or occasional confusion regarding setting up automatic payments.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting that the platform is fast, seamless,... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional satisfaction and... See more

Customer service

People report positive experiences with customer service, noting that staff members are readily accessible,... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as responsive,... See more

Payment

Reviewers highlight positive aspects of payment, noting that funds are deposited quickly into bank accounts... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, first time visit and loan. My transfered in collateral crypto was confirmed receiced in about 1 minute. Loan approval given once collateral was activated. 11% is a great rate imo, w... See more

Company replied

Rated 5 out of 5 stars

Love the ease of the loan process! There is plenty of information regarding the loan process on the site, but, only limited in youtube thus far. The loan process was easy, setting up the bank account... See more

Company replied

Rated 5 out of 5 stars

Lantern is the place to go for borrowing money using crypto as collateral. They are very professional, dependable, will always get back with you in a timely manner. They store your crypto in instituti... See more

Company replied

Rated 5 out of 5 stars

I was trying to setup a business account with many of the other popular exchanges / fintechs, but, ran into either an ungodly list of requirements and questions, or, they simply never got back with me... See more

Company replied


Company details

  1. Cryptocurrency Service
  2. also in
  3. Financial Institution

Written by the company

Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.


Contact info

4.9

Excellent

TrustScore 5 out of 5

233 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(233)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

LOVE

Wow, someone answers the phone! What a great sompany and a great service!

13 May 2026
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Reply from Lantern Finance

Thanks Robert! We take our phone calls very seriously at Lantern haha

Rated 5 out of 5 stars

For a Financial Services company I…

For a Financial Services company I can’t believe how personalized the service is. The team works with you with flexibility to keep your investments safe. They are a top notch team who care about each customer.

6 May 2026
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Reply from Lantern Finance

Hey Dirk, really appreciate your glowing review. Glad you feel that way - thank you as always for being such a valued client of ours!

Rated 5 out of 5 stars

When I first got my loan over a year…

When I first got my loan over a year ago.
I looked at a lot of other companies like Ave someone something called rabbit in a few others.
And I didn't I was so brand new I didn't realize the value of having a 3-day warning when it goes to below certain levels.
And I so knew that it took Prince and I hours to get my first count up cuz I was so a knowledgeable about the app.
And whenever I call the answer within a few minutes if they're busy they call me back in 20 minutes I've been with coinbase for over 2 years and you can't even reach coinbase.
So I see you in the future that lantern finance will be one of the gold standards for getting a loan against your crypto.
Thank you again Prince and all you guys at customer service you're awesome.
And it's a newbie do your research look at all the other lending protocols a lot of them will just take your crypto if you go below a certain level and lantern will try and work with you.
Can't wait till my ex heart pee goes up into hundreds and I'll take out a two or three hundred thousand dollar loan.
Thanks again Prince and all you guys you're excellent.

28 April 2026
Unprompted review
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Reply from Lantern Finance

Hey Bob, thank you for the kind words! We really do our best, especially with our customer support, so this means a lot to us.

Rated 5 out of 5 stars

Exactly what I was told from a friend

Exactly what I was told from a friend, who helped me complete transaction sending/receiving on two different cold wallets. I didn't have any issues but,if I did I was assured by several others that your customer support was awesome, timely, and corrected some others that had glitches. I'm a firm believer in old fashioned customer service, which is sadly rare today. I will word of mouth highly recommend your services.

12 April 2026
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Reply from Lantern Finance

Hey Peter, truly appreciate your kind words and for giving us such a glowing review. Our philosophies align re: customer support! Human touch is very much lacking in crypto, and that's why our investment in our support team will continue to scale as we grow. We really appreciate having you as a valued client. If you have any other feedback, you know how to reach us ;)

Rated 5 out of 5 stars

Customer service and communication was…

Customer service and communication was excellent. Fast and efficient.

30 March 2026
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Reply from Lantern Finance

Hey Jason, thank you for the kind words! We're grateful to hear that you've been happy with your Lantern experience.

Rated 5 out of 5 stars

Outstanding Customer Experience

Outstanding customer service, website design easy to navigate and responsive management even received a follow up call from one of the company founders👍

25 March 2026
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Reply from Lantern Finance

Hey Doug, really appreciate the review! Let us know if you have any feedback on how to further enhance your Lantern experience! You know how to reach us ;)

Rated 5 out of 5 stars

Thank you for getting out of trouble XRP and Lantern

Awesome thanks. It was so easy and fast. Definitely after I finished paying you. If I ever need you again. I will utilize your services. Once again a big thank you for such fair service and experienced.

23 March 2026
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Reply from Lantern Finance

Thanks for the review FidLaf! Great to hear you're happy with your Lantern experience!

Rated 5 out of 5 stars

Hands down the most responsive and…

Hands down the most responsive and personal relationship experience . They are above and beyond at all hours of the day. Crypto never sleeps, and I suspect Lantern doesn't either. Tremendous dedication. Highly recommend!!!

2 March 2026
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Reply from Lantern Finance

Thanks Paul!

Rated 5 out of 5 stars

Quick and easy

Quick and easy, customer service was quick and efficient

2 March 2026
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Reply from Lantern Finance

Very happy you were satisfied with your Lantern experience!

Rated 5 out of 5 stars

The process was extremely easy and…

The process was extremely easy and quick to get a loan, and they were very quick to get back to me with any questions I had.

19 February 2026
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Reply from Lantern Finance

Thanks for the review Dave!

Rated 5 out of 5 stars

Modern Lending Done Right

Fast and innovative. Lantern Finance provided the loan I needed without the friction of traditional banking. Personable service that understands the asset class.

16 February 2026
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Reply from Lantern Finance

Thank you for the review Mike! We do our best here! Great to hear that you've had a great experience so far

Rated 5 out of 5 stars

Customer service is fantastic!

Customer service is fantastic! Website is easy to understand and use. You can tell they care about your experience.

6 February 2026
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Reply from Lantern Finance

Thank you! We really do pride ourselves on our customer support, and are continuously making user experience improvements. Don't hesitate to reach out with any feedback or questions!

Rated 5 out of 5 stars

5 Stars worthy of 10 Stars ...

I feel the desire to share my personal and professional review on what an amazing experience I have had so far with the Lantern Finance opportunity and their staff. All the way around, 5+++ Stars!!! Being new and inexperienced to the digital finance world, Lantern took the time to guide me through each step of the onboarding process as a new client and have remained readily available at all times via phone, email and text ... an absolute rarity in today's world. Thank You, Lantern! I highly recommend and trust Lantern to anyone who understands the value of using Lantern to leverage their opportunities and needs.

Thank you for creating this opportunity for all involved. Please keep up the amazing customer service...it and the peace of mind combined, are appreciated beyond measure!!! Again ... thank you!

Yours in Digital Finance Success ...
Stayce
AmeriFund Investments, LLC

5 February 2026
Unprompted review
Lantern Finance logo

Reply from Lantern Finance

Thank you for the very kind words and the vote of confidence - it means a lot to us!

Rated 1 out of 5 stars

No access to my account

I wrote down my password but now you do not accept it.
I asked for Reset on password to be sent to my email (this one) and no message is sent so I can reset email.
1. Why was my password rejected?
2. Why do you not send me message so I can update to new password?

2 February 2026
Lantern Finance logo

Reply from Lantern Finance

Hi Carmen, looks like our support team already reached out to you and resolved the issue! Please don't hesitate to reach out with any other questions.

Rated 5 out of 5 stars

These guys are for the people

These guys are for the people. I have had an absolute exceptional experience. The level of support I have received from the founder Jung, has been above and beyond. If I could give more that 5 stars I would. Excited to see lantern continue to thrive

31 January 2026
Unprompted review
Lantern Finance logo

Reply from Lantern Finance

Thanks Keenan! Happy to hear that you've been enjoying your Lantern experience!

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