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Rated 2 out of 5 stars

Artemis 2 actually completed it's entire mission faster that these guys take to ship anything! Instructions within kit are supposed to include blanking grommets. When I emailed asking where they where... See more

Company replied

Rated 5 out of 5 stars

Fantastic products coupled with great customer service make these guys a 'must' from a landrover security viewpoint. Having lost keys to my centaur security posts, Will facilitated new locks, keys and... See more

Rated 1 out of 5 stars

Terrible customer service. I ordered time sensative part with overnight shipping. Has been a week and a half now and no part has arrived. Rude emails and Lengthy reply times. Acted like I did somethin... See more

Company replied

Rated 1 out of 5 stars

Terrible customer service! Ordered a product that wasn't suitable so returned promptly to the address outlined on the website for returns. Turns out the website address was incorrect and Will replied... See more

Company replied

Company details

  1. Car Accessories Store

Written by the company

LRD Security specialises security for Defenders


Contact info

2.1

Poor

TrustScore 2 out of 5

71 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Happy

Faultless service. Will be ordering an Optimill swivel lock next...

23 February 2020
Unprompted review
Rated 5 out of 5 stars

Disclock

Wasn't sure of size so phoned, very helpful.
Lock arrived quickly with in two days.
Very pleased.

19 February 2020
Unprompted review
Rated 5 out of 5 stars

Shipped quickly

Shipped quickly. Looks great fitted perfectly. So all good.
Looking forward the the sence of security this offer me when car parked alone by itself.

17 February 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great service, good communication and fast delivery. Products are excellent quality. Very happy, thank you!

17 February 2020
Unprompted review
Rated 1 out of 5 stars

Parts not posted after one week

Parts not posted after one week. Telephoned to enquire and told by email that there is a slight delay and it will be posted 'tomorrow' - Tuesday. I will hopefully receive it on Wednesday but that will be too late for my current needs of security.
It would have been much better had I been warned when you knew you had a problem. As a result my Defender will be at extra risk for 48 hours. Unsatisfactory!

4 February 2020
Unprompted review
LRD Security logo

Reply from LRD Security

I am very sorry for this oversight... it was sent a day outside of the guidelines on the site from memory. But that’s not good enough and I can only apologise.

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable, as a garage specialising in Defenders I recommend LRD Security to my customers and use them myself. No hesitation in recommending Will and his team.

17 January 2020
Unprompted review

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