Lancastrian Jewellers did it again! My padlock ring is absolutely exquisite and exactly as described. Danielle is extremely patient and answered all of my questions, making sure I was comfortable with... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After eyeing the diamond crescent moon pin/pendant for a very long time, I decided I had to have it. Lancastrian did an amazing job of packaging and shipping, getting it across the pond to me in just... See more
Company replied
The photos and description of my items were spot on! I got a 9carat vintage chain and little locking heart pendant. They are in fantastic condition and so much cooler than any brand new jewelry I co... See more
Company replied
This seller is very accommodating, responsive and delightful to work with!! Very reliable, friendly and honest in every of the many texts we exchanged! I bought a ring and two charms. Each piece i... See more
Company replied
Company details
Written by the company
Welcome to Lancastrian Jewellers! We specialise in exquisite antique, vintage and fine jewellery that captures timeless beauty. Our curated collection features authentic pieces from various eras, ensuring a wide range of styles to suit every taste. Explore the world of Antique jewellery with us and discover the magic of bygone eras.
Contact info
Dalton House, 9 Dalton Square, LA1 1WD, Lancaster, United Kingdom
- 07527577305
- enquiries@lancastrianjewellers.com
- lancastrianjewellers.com
4.9
Excellent
273 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Lancastrian Jewellers
Hi Claudia, thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear your new jewellery arrived quickly! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure! Warm regards, The Lancastrian Jewellers Team
Customer service was excellent
Customer service was excellent, prompt, friendly and professional. The jewellery was just as described and I am very pleased with it. Thank you, will use you again and recommend.
11 February 2025
Reply from Lancastrian Jewellers
Hi Dianne, thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love your new jewellery! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure! Warm regards, The Lancastrian Jewellers Team
Antique silver paste screw on earrings
The antique earrings I bought are amazingly beautiful and they came nicely and safely packed, with information on the piece as well. I love them!
The only niucance were the 40£ I had to pay in custom fees and taxes but that is not the fault of Lancastrian Jewellers.
3 February 2025
Reply from Lancastrian Jewellers
Hi Christina,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love your new earrings! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
Lovely jade ring
The jade ring I purchased was gorgeous and exactly as described. It was also shipped safely and quickly. I am very pleased with my second purchase.
31 January 2025
Reply from Lancastrian Jewellers
Hi Mary,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love your new jade ring! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
I am absolutely thrilled with my…
I am absolutely thrilled with my antique chain from Lancastrian Jewellers!! Fantastic communication throughout and beautiful packaging too:)
7 February 2025
Unprompted review
Reply from Lancastrian Jewellers
Hi Bron,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love your new antique chain! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
Excellent communication and quality
Excellent communication and quality - the beautiful ring arrived quickly and Lancastrian Jewellers was a pleasure to work with.
3 February 2025
Reply from Lancastrian Jewellers
Hi,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love your new ring! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
Another lovely item purchased from…
Another lovely item purchased from Lancastrian Jewellers.
Super fast delivery and beautifully packaged. Thank you.
15 January 2025
Reply from Lancastrian Jewellers
Hi Fiona,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you're a returning customer and love your new piece! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
Wonderful Service Beautiful Jewelry
I absolutely love my new chain, it’s beautiful and exactly as described. It also came quicker than expected since I’m in the US. Highly recommend, wonderful experience!
2 January 2025
Reply from Lancastrian Jewellers
Hi,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that your new chain arrived so quickly! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
Stunning choices
5 January 2025
Reply from Lancastrian Jewellers
Hi Shelley,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love our selection of jewellery! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
Excellent quality new jewellery
I have purhcased a number of rings from Lancastrian Jewellers, and they are all excellent quality, beautifully made, and delivered so quickly, especially from UK to Canada. I would highly recommend this site for excellent quality jewellery
2 January 2025
Reply from Lancastrian Jewellers
Hi Cynthia,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love all your pieces from us! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
precise description
the jewelry I find on this site is quality design and just beautiful.
Items are exactly as described and securely packed
23 December 2024
Reply from Lancastrian Jewellers
Hi Elizabeth,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love your new jewellery! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
Brilliant service
Brilliant service! I found this business via Google Image Search and was initially unsure if I could trust someone I'd never before met... However, as soon as I contacted Danielle, I sensed I was in good hands. I ordered a pendant necklace which Danielle sourced for me. It arrived in time for Christmas and is absolutely beautiful 💙 Highly recommended 👍
24 December 2024
Unprompted review
Reply from Lancastrian Jewellers
Hi Lindsey,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love your new pendant arrived just in time for Christmas! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
I have been a very happy customer with…
I have been a very happy customer with Lancastrian Jewellers over the years and have acquired some beautiful pieces. The items have been top quality at a good price. The delivery is quick and they can also sort out any ring sizing for you, Lancastrian Jewellers make shopping so easy. The staff are wonderful to talk to, so helpful. Thank you
15 August 2024
Unprompted review
Reply from Lancastrian Jewellers
Hi Pauline,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love your new piece! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
Beautiful Vintage Chain
Shipping from UK to US was crazy fast! Much faster than ordering things in US. The chain is beautiful and stunning. I’d been looking for an oval link belcher chain. Daniel answered a question I had very quickly.
30 November 2024
Reply from Lancastrian Jewellers
Hi Wanda,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love your new piece! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
Excellent Quality and value
As a newbie to antique jewelry, I could not have found a better “teacher”. The site offers explanations and guidance to help make great jewelry decisions.
The long chain that I purchased is simply stunning. It complements the pendant that I also purchased extremely. I am on the hunt for similar pendants.
The delivery was extremely quick—4 days total including the weekend from England to the State’s East Coast. Simply wow.
26 November 2024
Reply from Lancastrian Jewellers
Hi Purnell,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love your new chain! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
LJ has beautiful offerings at…
LJ has beautiful offerings at reasonable prices. The LJ team provides thoughtful and accurate descriptions and impeccable service. I’ve purchased a number of pieces from this shop and have never been disappointed!
21 November 2024
Reply from Lancastrian Jewellers
Hi,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love your pieces from us! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
Excellent service from this store
They had very prompt delivery from the UK to the states. The packaging was beautiful, clean, and thoughtful. The earrings are gorgeous and exactly as advertised.
19 November 2024
Reply from Lancastrian Jewellers
Hi,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love your new earrings! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
My “ Flag” charm was on SALE !!!
My “ Flag” charm was on SALE !!!
I ordered it and Landcastrian was in constant contact with me as far as delivery ! It came exactly when they said it would and the charm was just as pictured 🎉🎉🎉👍 Thanks so much !
15 November 2024
Reply from Lancastrian Jewellers
Hi Marion,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love your new flag charm! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
Fantastic jewellery
Very easy to navigate the site
Easy to order and pay and the shipping was very prompt
7 November 2024
Reply from Lancastrian Jewellers
Hi Eileen,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love your new jewellery! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
Such a beautiful ring will make a…
Such a beautiful ring will make a perfect 16th birthday present for my granddaughter.
30 October 2024
Reply from Lancastrian Jewellers
Hi,
Thank you so much for your kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that you love the ring you've purchased for your granddaughters 16th! Your recommendation means the world to us. We look forward to welcoming you back and helping you find your next treasure!
Warm regards,
The Lancastrian Jewellers Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.