The measurement that they said they would send was shorter than advertised. I’ve been trying to get a response from the company but to no avail. I have sent numerous emails and have got nothing back... See more
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The items purchased were described in detail on the listing including one critical dimension that other sellers ignored. Whilst the cost per unit was higher than I was comfortable with, this was the o... See more
Have bought before from Lancashire Lighting, but still checked for competitive price. It turns out they were the cheapest for this item, so I ordered from them again. The two lights ordered were well... See more
Ordered a light on the basis it was in stock. Didn't arrive after 10 days so tried to chase by email, chat and phone. No response so cancelled order by email. Lights arrived a week later! Emailed cu... See more
Company details
Written by the company
Welcome to Lancashire Lighting, your one stop online lighting megastore bringing you high quality lighting at discounted prices. We are one of the most well-known and reputable lighting wholesalers in the UK. We are a small family-run business who operate on a national scale. You will find a wide selection of products for the home and garden all at discounted prices. For the past 70 years we have been supplying lighting to high-street retailers and the general public. We have accounts with all leading lighting manufacturers such as: Inspired Lighting, Dar, Diyas, Mantra, Searchlight, Eglo, Endon, Philips plus many more.
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2.8
Average
1K reviews
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Terrible service
My order was placed, accepted and payment taken. The goods didn't arrive on the delivery date. Despite emails and telephone messages being left, I have not received any response or my order. I would NOT recommend this company.
10 November 2024
Poor delivery timeframe
Poor delivery timeframe, website quoted 2-5 days for delivery. Chased up the order via email, no response. I then called promised someone would chase it up and call me back, they didn't. So called again, customer service not particulaly helpful, no apology. Eventually goods arrived 2 weeks later.
31 October 2024
Great products
Great products, competitively priced. My new lights are stunning and arrived really quickly. Thank you so much!
16 November 2024
Not happy paid for next day delivery…
Not happy paid for next day delivery that was Thursday still haven’t received it sunday
7 November 2024
Better packaging ordered a outside…
Better packaging ordered a outside light with bulb and the bulbs been broken in transit
2 November 2024
Ten Day Turnaround on "Next Day Delivery"
I used this firm to source a light fitting (a replacement item for one I had broken during a renovation). Here's my impressions of the firm.
+ Large stock selection, including hard-to-find items.
+ Light fitting was carefully packaged, and arrived in good condition.
- Slow delivery. I paid a £9.95 increment for "next day delivery", but the item (shown as "in stock") was not received until 10 days after my order.
- No courier tracker ID.
- Unresponsive customer communication. No response to my 3 emails. I also phoned twice (to query status on my order). The phone was answered, and a message taken, but no one got back to me.
Summary: I'd consider using this firm again (for hard to source items) but would prefer to purchase elsewhere.
25 October 2024
Easy to order & my order came quick &…
Easy to order & my order came quick & well packed as was light bulbs.
Friendly & helpful company & price competitive
29 October 2024
Good service
26 October 2024
Excellent customer service
Excellent customer service. Very helpful and knowledgeable. Product was great quality and price. Very happy with my experience with them.
16 October 2024
I ordered a wall light and was told…
I ordered a wall light and was told that it would be delivered in 3 working days. After nearly a week I ring them and was told that the light they had in stock was broken and they had to order another which would take another 10 working days. They made no attempt to contact me before this time to let me know about the delay, I will now have to wait 3 weeks for this wall light.
17 October 2024
Box of lamps arrived super quick ( much…
Box of lamps arrived super quick ( much quicker than expected) but was worried when the lamp boxes themselves appeared a bit battered but the contents checked out fine.
17 October 2024
Ordered lights from this company which…
Ordered lights from this company which arrived with globes which did not fit the pendant and different pattern on wall light globes. Despite numerous e-mails and phone calls and proof of delivery back to them still awaiting refund. Have now got credit card company involved to get my money back.
4 October 2024
Unprompted review
Quick efficient delivery
Quick efficient delivery. Ordered 1 day and received the next. Glass lamp shades were packed extremely well and my wife is delighted with there quality and colour.
30 September 2024
Shocking service
Shocking service, no one rings you back, no items received. Absolutely shambles. Luckily I paid through PayPal so got my money back
20 September 2024
Beautiful piece
Ordered a floor lamp - beautiful standard and quality, very happy.
26 September 2024
Unprompted review
Have not received the item yet
23 September 2024
Excellent company to deal with service…
Excellent company to deal with service and competitive priceing
24 September 2024
Unprompted review
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