LAMustang Reviews 

21
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Phil was great to work with getting the right disc brake conversion kit for my 1964 ford falcon. The price was the best I found, and shipping was within a reasonable time. I highly recommend this comp... See more

Rated 1 out of 5 stars

Before placing an order I called to make sure the item was in stock, LAMUSTANG confirm it was and will ship the next day due to the size of the item. Order was placed and 4 days after placing the orde... See more

Company replied

Rated 5 out of 5 stars

LA Mustang has great customer service and very fast shipping! If your looking for a hard to find part, call them and they'll find it for you! I have had nothing but excellent service from them. I res... See more

Company replied

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

Ford Mustang Parts | LAMustang offers FREE SHIPPING on performance and restoration parts for 1964-2017 Ford Mustangs.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
4-star
3-star
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1-star

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4.3

All reviews

(21)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Phil was great to work with getting the …

Phil was great to work with getting the right disc brake conversion kit for my 1964 ford falcon. The price was the best I found, and shipping was within a reasonable time. I highly recommend this company and their employees. Ken Powell

14 July 2017
Unprompted review
Rated 1 out of 5 stars

Before placing an order I called to …

Before placing an order I called to make sure the item was in stock, LAMUSTANG confirm it was and will ship the next day due to the size of the item. Order was placed and 4 days after placing the order I called to get a tracking number and according to customer service the item has never been in stock and the item will be shipped from their supplier. Very upset and unacceptable! We are a shop and need to finish a job in a time line and will not be able to the LAMUSTANG lies. Will never buy from them again! And now no one picks up the phone!

2 July 2017
Unprompted review
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Reply from LAMustang

The item mentioned is an item that is shipped from our supplier due to the size of the item. There must have been some misunderstanding on one side or the other. The item was in stock with our supplier and perhaps this is where the misunderstanding comes from. We have no control over our supplier and their shipping department so with this in mind we would never say the item would ship out the next day. The only way to control when an item ships is to pay extra shipping charges for next day, second day or third day shipping only then would the item ship that day or the next day. Any item shipped from our supplier via ground shipping which is free from LAMustang, we have no control over when the item ships. We apologize for the misunderstanding and will make sure this never happens again.

Rated 5 out of 5 stars

LA Mustang for all your mustang needs

LA Mustang has great customer service and very fast shipping! If your looking for a hard to find part, call them and they'll find it for you! I have had nothing but excellent service from them. I restoring 2 mustangs and I go through them for all my needs.
Travis

1 July 2017
Unprompted review
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Reply from LAMustang

Thank you for the glowing review. LAMustang works very hard to please every customer no matter how big or small the order is. We are here to assist every customer complete their project.

Rated 5 out of 5 stars

Very good service part worked well free …

Very good service part worked well free shipping was nice would gladly use LAMustang again

26 June 2017
Unprompted review
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Reply from LAMustang

Thank you for the great review! We appreciate all feedback to help us continue to work on every aspect of our business.

Rated 5 out of 5 stars

THE THREE THINGS I NEED MOST

BETTER PRICE, MORE KNOWLEDGE, QUICKER SERVICE, CAN NOT THINK OF ANYTHING ELSE I NEEDED.

19 June 2017
Unprompted review
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Reply from LAMustang

Thank you for the very positive feedback! We appreciate all feedback from our customers. This gives us the ability to continue to deliver the best possible service, price and support to every one of our customers. Thank you for your business!

Rated 5 out of 5 stars

Under hood bling!

I purchased a JLT oil seperator and a K&N cold air intake
Phil Grayson was hands down a very helpful guy
His customer service is outstanding
I highly recommend LAMUSTANG

18 June 2017
Unprompted review
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Reply from LAMustang

Everybody likes under hood bling! It makes our Mustangs even more impressive than they are. We appreciate the glowing review. We hope you enjoy your JLT oil separator and a K&N cold air intake. Thank you for your business!

Rated 5 out of 5 stars

Great service Just as I ordered

Great service Just as I ordered . The product was as advertised and delivered as promised. I am very pleased with the product and service..

12 June 2017
Unprompted review
LAMustang logo

Reply from LAMustang

We thank you for your business and you wonderful review. We are glad you are pleased with your product. We believe we carry some pretty impressive products. Thank you for your business.

Rated 2 out of 5 stars

1st & Last Experience

1st & Last Experience
Ordered an in stock item on May 19th. On May 23rd, called... Had to leave a message about status of order. Got this email response on May 24:
"We have to apologize for the delay. Something happened with PayPal or something with the system, it did not alert us about your order. We will get your order has as quickly as possible. Once again we apologize for the inconvenience.

You will receive your tracking information when your order ships."

Had to call again on May 30th, this time someone did pick up. Asked what the status was... Looked it up and eventually said, yes it should be processed soon and then be shipped. THEN>>Went on to say well there was the holiday (Memorial Day). (My thoughts - REALLY? The holiday was yesterday!) Got an email sales receipt on May 31st. Finally got the item delivered on June 6th! I purchased here because the price was better that all other places, including my usual CJ Pony Parts. Will NOT use again.

9 June 2017
Unprompted review
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Reply from LAMustang

Computer systems are great when they work as planned not to pass the buck. However sometimes mistakes happen that shouldn't and we apologize. Reviews like this allows us to continue to get better everyday. We will learn from this and make sure it does not happen again. Please give us another chance to make things right for you. Thank you for your business.

Rated 5 out of 5 stars

I'm from new Zealand

I'm from new Zealand. I have bought a few parts from l a mustang.
there service has been excellent. I will continue to purchase parts from l a mustang when required. many thanks
john and helen
Hamilton new zealand

13 May 2017
Unprompted review
LAMustang logo

Reply from LAMustang

We appreciate the kind words.

Rated 4 out of 5 stars

Great parts selection

Only problem I have is with backorders

12 May 2017
Unprompted review
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Reply from LAMustang

Back order are not enjoyable to anybody. It is an unfortunate part of the automotive parts business. We do our best at keeping parts in stock.

Rated 5 out of 5 stars

disc brake kit

Very complete brake kit, no missing parts and good instructions.

12 May 2017
Unprompted review
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Reply from LAMustang

The brake kit are high quality kits. We are glad you had no issues with it.

Rated 5 out of 5 stars

Honest

Honest, trustworthy! I think I was speaking to the owner when I went the store and he is really a nice and accommodating. I recommend this store.

12 May 2017
Unprompted review
LAMustang logo

Reply from LAMustang

Thank you for your kind words. We enjoy assisting our customers with their projects.

Rated 5 out of 5 stars

67 1/2

I have 67 1/2. They have been good about returning parts.

5 May 2017
Unprompted review
LAMustang logo

Reply from LAMustang

We work very hard to make sure our customers are pleased with our customer service. Thank you for your kind words.

Rated 5 out of 5 stars

Excellent product and somewhat easy …

Excellent product and somewhat easy application- my only recommendation would be to print on the template *the template is crooked on purpose*. Really improves the look of my Ecoboost Performance Package!

5 May 2017
Unprompted review
LAMustang logo

Reply from LAMustang

We are happy you are pleased with the item you ordered. Thank you for your business!

Rated 5 out of 5 stars

Best prices and fast shipping

Best prices and fast shipping. They take pride in making sure that parts are packed very well to keep their parts from getting damaged.

4 May 2017
Unprompted review
LAMustang logo

Reply from LAMustang

We want to make sure your item(s) arrive fast and in good condition. We thank you for you business and kind words.

Rated 5 out of 5 stars

Service was great.

4 May 2017
Unprompted review
LAMustang logo

Reply from LAMustang

We do our best to support our customers with great service. Thank you for your kind words and of course your business.

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