I didn’t receive all my order at the moment but i am very satisfied with the products already received. And i appreciate that the products are sent when they are available rather than to have to wait... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Shipping was fast (faster than it took me to go and buy bulbs, which, in hindsight, it might have been smarter to buy with the lamp) and products arrived unharmed, working as intended. Note that the... See more
Company replied
Le site (belge : lampen24.be) est uniquement en néerlandais et il n'est pas possible de faire livrer en Belgique un article choisi sur le site français (luminaire.fr) ou allemand (lampenwelt.de) Th... See more
Company replied
Snel geleverd en kwalitatief product. I had been looking for a certain model of lamps in our local Brico, but On this website I've found a larger selection in aluminum
Company replied
Company details
Written by the company
Lampen24.be is de webwinkel voor alle soorten lampen en verlichting. Met onze verlichtingsideeën maken wij je omgeving niet alleen helderder, maar ook mooier! Wij bieden je een samengesteld en veelzijdig assortiment van meer dan 400 merken - lampen en verlichting voor elke smaak, elke behoefte en elk budget. Voor de perfecte lichtsfeer voor elke gelegenheid om je welzijn te verbeteren. Lampen24.be kan je professioneel deskundig advies verwachten, ook voor zakelijke klanten. Kies bovendien uit flexibele betaalmethoden van iDEAL tot achteraf betalen via factuur en profiteer je van een uitstekende leveringservaring.
50 dagen bedenktijd
Gratis retourneren binnen 50 dagen en geld-terug-garantie
Bij Lampen24.be bieden wij je een langere geld-terug-garantie. Dit betekent dat je de producten die je van ons hebt ontvangen binnen de 50 dagen zonder opgave van reden gratis aan ons kunt retourneren. Je hebt dus de volle 50 dagen bedenktijd om te zien of de bestelde lamp in je interieur past. Ben je niet tevreden gaat de retour eenvoudig en snel via ons online retourenportaal.
Contact info
Rabanusstraße 14-16, 36037, Fulda, Germany
- 02 - 588 1 488
- info@lampen24.be
- lampen24.be
4.2
Great
4K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery service
Delivery service
I have no issue with your company but with your carrier services . I pay for a delivery in my address but the carrier deliver directly the packet in shop which is 25' away from my address . I send 2 mails in your contact servicesdepartement and they both told me that they send a message to the carrier ..this not solved my problem and today after 13 days i we,t my self to the shop to collect the packet . This is unacceptable and im very desappointed
31 March 2026
Reply from Lampen24.be
Thank you for taking the time to share your feedback.
We are very sorry to hear about your experience with the delivery. We fully understand your frustration — especially since you paid for home delivery and still had to collect the parcel yourself after several days. This is certainly not the service we want our customers to receive.
We did contact the carrier each time you reached out to us, but unfortunately their handling of the situation did not lead to a proper solution. We sincerely apologize for the inconvenience this has caused you.
Although the delivery process is carried out by an external carrier, we take your feedback seriously and will forward your complaint to the responsible department so this can be addressed internally.
Thank you again for bringing this to our attention. If there is anything else we can assist you with, we are here to help.
Extremely long waiting time
Extremely long waiting time, continuous postpones , the order finally arrives and part of it is broken. Sent a mail about it, nobody answers back!
13 March 2026
Reply from Lampen24.be
Dank voor uw evaluatie. In verband met wat omstandigheden hebben wij wat later kunnen reageren naar u als u gewend bent. Excuses voor het ervaren ongemak.
Good reaction and nice troubleshooting
One of the lamp arrived broken, they ordered a replacement and I received the right part for the broken lamp. Very good.
2 March 2026
Reply from Lampen24.be
Dank voor uw mooie waardering.
Bought 4 lamps never received.
Bought 4 lamps their delivery company (GLS) did not deliver it to their own parcel shop and the parcel was sent back. They must change delivery company
26 January 2026
Reply from Lampen24.be
Dank voor uw review
Reply from Lampen24.be
Dank voor uw mooie waardering.
Reply from Lampen24.be
Dank voor uw mooie evaluatie.
Late delivery
No clear indication on the delivery dates.
Delivery was postponed time after time, finaly received it after six weeks
20 January 2026
Reply from Lampen24.be
Thank you for your review.
We are sorry to hear that your order was delivered later than expected. We understand how frustrating it can be when a delivery is postponed multiple times.
The items you ordered were unfortunately not in stock at the time, and the manufacturer was experiencing production issues, which caused additional delays. Although these circumstances are beyond our control, we fully understand that this was disappointing for you.
Our sincere apologies for the inconvenience.
Excellent service
Excellent service. Bit longer delivery but ok. They keep you updated and call you if it is a large box. Quality products at correct price.
16 December 2025
Reply from Lampen24.be
Dank voor uw mooie evaluatie.
Very professional and value for money.
22 December 2025
Reply from Lampen24.be
Dank voor uw mooie beoordeling.
Reply from Lampen24.be
Dank voor uw beoordeling.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.