Lampemesteren.dk Reviews 

5,614
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Fast delivery and good price The product is (Nordlux DJay) is mostly satisfactory. Decent brightness and control through the app. There is a bit of buzzing in some cases but it usually goes away. The... See more

Rated 5 out of 5 stars

I initially had some issues with my order from this company that left me quite frustrated. One of the lights arrived damaged and another was unnecessary, so I initiated a return and claim proc... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY..... They are currently under VOULUNTARY LIQUIDATION!!! In our case, we returned a defective item, but even a month later we still haven’t received the money bac... See more

Company replied

Company details

  1. Lighting Store

About Lampemesteren.dk

Written by the company


Største udvalg af designerlamper

Gratis levering ved køb over 499,-

30 dages returret

Vi er e-mærket

Autoriseret forhandler

Hos Lampemesteren.dk har vi samlet 
de mest eksklusive lamper fra 
designere og producenter i topklassen. 

Se vores kæmpe udvalg fra de vigtigste 
producenter og bliv inspireret.

Bordlamper
Gulvlamper
Pendler
Væglamper
Loftlamper
Udendørs lamper

Lampemesteren.dk Support

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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4.2

All reviews

(5,614)

827 reviews in the last 12 months

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Rated 1 out of 5 stars

ADVERTISE ONE SHIPPING PRICE AND THEN MORE THAN TRIPLE IT. STAY AWAY!!!

Bought a Panthella Floor Lamp on a Black Friday sale and wanted it shipped to USA. The advertised shipping rate was 1044 DKK (about $140). Then 5 days later (after all Black Friday/Cyber Monday deals are gone everywhere) they email me and tells me that they made a mistake on the shipping and that it now would be 3192 DKK ($425) instead, more than 3 times what they advertised. They wouldn't honor their advertised shipping price and I had to cancel the order.
I could have bought the same lamp at MOHD in Italy on a Black Friday sale for over $100 cheaper than their advertised price, but because their advertised shipping cost was $300 to USA I was dumb enough to by it at Lampemesteren.dk just to be cheated by a false advertised shipping cost.
DON'T DO BUSINESS WITH THEM, THEY DO NOT HONOR THEIR ADVERTISED PRICES!

26 November 2022
Unprompted review
Lampemesteren.dk logo

Reply from Lampemesteren.dk

Hi Leif,

We’re sorry to read your disappointment.

Concerning shipping cost, when you choose “Delivery To” any country outside of EU, a textbox appear mentioning “We deliver to our customers via UPS or the postal service depending on the delivery address.
Additional shipping and import charges may apply for delivery to countries outside Europe.
If this is the case, you will be contacted by Customer Service as soon as possible.”

The same message is in our article called “Shopping from the US and Canada”.

Every quote is made on the UPS website with the package dimensions from the supplier’s data.

The large number of orders received during the black week explains the email few days after your order.

We wish you a nice day.


Team Lampemesteren

Rated 5 out of 5 stars

Great experience

Great website with variety of lights to choose from. Order process is nice and easy. Service is amazing - had a need to make few changes in the order, it was handled professionally in very short period of time. Extra thanks you to Anna who was friendly and provided excellent support through the whole changes process. I'll be back when I need new lights.

17 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Henri answered promptly and thoroughly (even illustrating with photos) all my enquiries (about a replacement shade for a vintage PH lamp). I am fully satisfied. Highly recommendable.

20 October 2021
Unprompted review
Rated 5 out of 5 stars

I’m giving 5 marks because if something…

I’m giving 5 marks because if something is quite right about the order, price, damage whatever it might be, then you can be confident it will be handled well. Plus, Savannah and Michael at the shop in København make it feel like a local independent store not a large online retailer.

21 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Very happy with the service and the product! Their customer service was very nice and friendly, and they included gift-wrapping my order and wrote a personalised gift card on my behalf. Would definitely recommend them!

11 February 2021
Unprompted review

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