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Lampemesteren.com Reviews 

185
•
TrustScore 3.5 out of 5

3.4

Lighting Store
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See what reviewers are saying

Rated 1 out of 5 stars

I ordered a lamp that came bended to the point where it didn’t fit. One of the features came out as well. I emailed them a couple of times and no response was received. So I ended up with a broken la... See more

Rated 1 out of 5 stars

Chose Lampmasters over cheaper alternatives because they promised faster delivery. The lamp arrived nearly a month late – after three delay notifications – and was defective. Since mid-December I've... See more

Rated 5 out of 5 stars

Purchased two TR5 Pendant Ø80 Alu Copper - Tom Rossau. Arrived within a week and with no issue. Shipping costs were more than the original quoted price (was contacted after purchase) but we were still... See more

Rated 5 out of 5 stars

Excellent customer service from my initial enquiry to delivery. I cannot fault lampemesteren.com at all. I will certainly be using them in future and even with a shipment coming into the UK from Europ... See more

Company details

  1. Lighting Store
  2. Furniture Store

Written by the company

✔ Northern Europe’s largest selection of designer lamps ✔ 30 day return policy ✔ Largest selection of designer lamps ✔ Professionals behind the screen

Contact info

3.4

Average

TrustScore 3.5 out of 5

185 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 month

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3.4

All reviews

(185)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Orders have been marked as arriving…

Orders have been marked as arriving since 18 November. 1 has arrived while the other has not. I have contacted you for updates, however after 2 days I am still waiting for it.

1 December 2024
Unprompted review
Lampemesteren.com logo

Reply from Lampemesteren.com

Hi Andrew,

We apologize for the delay of your second parcel. We followed up the case directly with our UPS-contact who investigated the case. Fortunately it was sorted out and we just confirmed to you via e-mail that the parcel will arrive with you later today.

Thanks for your patience and understanding.


Team Lampemesteren

Rated 3 out of 5 stars

They gave me the wrong sized light…

They gave me the wrong sized light bulbs. 37mm width that didn't fit

15 November 2024
Unprompted review
Lampemesteren.com logo

Reply from Lampemesteren.com

Hello,

We discussed the matter offline and found a solution that suits both parties.

We apologise for the inconvenience and hope for your understanding.

Best regards,
Team Lampemesteren

Rated 5 out of 5 stars

Excellent Service and High Quality lamp

I recently ordered a floor lamp and a bulb from Lampemesteren.com, and I could't be happier with the experience. The ordering process was smooth and user-friendly, making it easy to find exactly what I needed. My lamp arrived on time, in perfect condition and the quality exceeded my expectations. I highly recommend Lampemesteren.com

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Easy to order!

Easy to order!
Great communication!
Fast delivery!
Quality product!
I would shake Edison’s hand if he had one!

19 September 2024
Unprompted review

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