Lahomedecor Reviews 

***UPDATE: I've just received an email with USPS tracking. I'll write back when the rug is delivered. It could be that customer service and marketing are not communicating.***

I ordered a rug and rug grippers from LaHomedecor.com. Within two weeks, they sent out the rug grippers but not the rug. I wrote them and this past week, a company spokesperson wrote saying the rug has been delayed and will not be available to ship until possibly late May 2026. However, I continue to receive emails from LaHome thanking me for my purchase while asking me to review a rug never received/delivered. I have responded and LaHome responds with another email asking how I like the rug.

First of all the product is fantastic. It feels like you are walking on velvet. The designs are unique and beautiful. My dog had an accident on my rug and it puddled up and did not penetrate because of the protective barrier. I bought 2 rugs so far and am ordering 2 more. I bought the green bug rug and the grey wildlife with deer on it. I get so many compliments I can't believe it took me this long to find these rugs. Others do not compare. I LOVE these.

I ordered a rug in March. I still have not received it, but according to the email I received, they say I have already received. Nope, I have not. Where is my rug???

Very helpful customer service, beautiful styles. Definitely recommend

I ordered 2 rugs and one came earlier than the other. When asked when the second one was coming Customer support responded very quickly and was very helpful in explaining timelines. I've now received both rugs and they are exactly as described. The are a great addition to my apartment.

I ordered my rug and it looks just like the picture. Beautiful
I would definitely purchase another rug from Lahome.
Theresa Sampietro

I love this company. They have great customer service and always deliver in a timely manner. My rugs are so beautiful, and they wash up like a dream. Although I cannot wash them in my machine as I live in a senior apt with a very small washer, I had them picked up, washed and delivered back to me just as perfect as when they were brand new. I will continue to purchase from them in the future. Highly recommend them.

This rug is SO SOFT! You usually can't find a rug that's beautiful, comfortable, AND washable but this rug does it all!

Great customer service. They dealt with my issue promptly.

I love LaHome rugs for their interesting patterns. My rugs are soft underfoot and add great interest to the rooms. I use the wand tool to vacuum so it takes a little more time but that’s because I have 5 cats. One of the rugs arrived without the other, customer service was prompt to respond to my email and assured me the rug would arrive, and it did.

I did not get the larger of the two rugs I ordered and so now am out about $150. There is no one to speak with and the BOT tells me to contact the shipper.

I ordered a runner for my kitchen. It took a while for it to ship so I contacted the company. They responded almost immediately and updated the shipping information and it shipped shortly after. The customer service was actually great.And, I LOVE the rug!!

The rug arrived much more quickly than I expected and it was love at first sight! My living room was blue, light blue, grey blue, and dark blue. Seriously. It's also very small as is my entire 1908 home.

As soon as I saw this rug only l online, I knew it was perfect, especially as I could choose the size best for the room. The previous rug was shades of blue and larger which, in retrospect, added to the closed-in feeling of the room. And now I have color! It's exactly as shown online. I've added pillows that match 2 of the rug colors. I honestly could not be more pleased.

I bought a beautiful round rug that compliments my room. It’s soft cozy and well made. This company has been great to work with!

Great customer service and styling. My rug was shown as delivered, but I never received it. The customer support staff agreed to resend it to me, with no charge. Hard to find a company today that has this level of customer service. Highly recommend.

Took longer than expected to receive my order but I do love my new rugs.

I appreciate the customer service I received. The rug did not match as well as I hoped, but it is a nice product.

I’m really happy with this rug. The jungle animal design is adorable and looks even better in person. The green tones are soft and beautiful, and it adds a lot of character to the room without being too bold. It feels nice underfoot, and the washable feature is a huge plus, especially for a busy home. Great quality and very practical.

Great experience shopping. 1 2 3 order was place. Shipped quickly. I love the rug 8 x 10 colors are perfect and it is so soft. Absolutely love it.

I had purchased two Christmas rugs, and pleased with the quality and feel. Ordered a summer rug and it was not the same. Very plastic and unappealing look and feel. After several emails was offered a solution I found acceptable.