Lafayette Photography Reviews 

607
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with their purchases. Customers consistently praise the exceptionally friendly and professional staff who guide everyone through the routine with complete ease, making photo sessions very comfortable. Consumers also highlight the outstanding product quality, beautiful custom framing, and prompt delivery services that always arrive securely and carefully packaged. However, some customers also noted occasional problems concerning photo quality, mentioning instances where images arrived out of focus or were incorrectly printed. A few people were additionally dissatisfied when receiving incorrect photo formats or dealing with unhelpful communication from support representatives during their order.

What people talk about most

Staff

Users describe satisfaction with the professional and helpful staff. Consumers frequently highlight the... See more

Service

Customers consistently note positive experiences with service, highlighting friendly interactions,... See more

Product

Reviewers highlight positive aspects of product, noting great photo quality and fast delivery. Consumers... See more

Quality

People report positive experiences with quality, highlighting that the photographs are of exceptional... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping and excellent packaging. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service, photographs and framing absolutely perfect. Arrived quickly and extremely well packaged. I ordered 3 products but wasn’t able to select my chosen photograph for the walnut framed photograph.... See more

Rated 5 out of 5 stars

The team at Lafayette produce the most beautiful photographs of our kids from their school. There was an issue that I had which was also resolved so quickly and with such kindness on Emma's part. Havi... See more

Company replied

Rated 5 out of 5 stars

We ordered online which was straightforward. We had an issue with delivery (problem with the post, not the company's fault) but Emma was brilliant at sorting it out. She arranged for replacement print... See more

Company replied

Rated 5 out of 5 stars

My son had his graduation in Maynooth University. His photos were taken by Lafayette. I have to say the girl taking them was excellent I can't remember her name she was so good, she did not rush us, s... See more

Company replied


Company details

  1. #1 of 2 best companies in Photography Service
  2. #1 of 1 best companies in Aerial Photographer
  3. #1 of 1 best companies in Photographer
  4. #1 of 1 best companies in Photography Studio

About Lafayette Photography

Written by the company

Lafayette Photography has been trading since 1880 and is the oldest photography company in in the world still trading today.

We are Ireland and Northern Ireland’s leading academic and commercial photographers, and now growing steadily in Great Britain. Our photographers are experienced in all types of photography from commercial, headshots, large events, graduation and school photography. With our large team of photographers covering a broad range of specialisms, supported by our skilled editing and administrative team, we are well positioned to offer the right photographer, for your particular assignment.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

607 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(607)

105 reviews in the last 12 months

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Rated 5 out of 5 stars

School / daycare misplaced order form

I had contacted Lafayette as my son's photo order form had went missing between school and daycare. Emma located his photos and sent me a link very quickly and was lovely to interact with.

7 May 2026
Unprompted review
Lafayette Photography logo

Reply from Lafayette Photography

Hi Aisling,

Thank you for the wonderful feedback!

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Great quality photos

I had a very positive experience with the photographer, and the pictures came out beautifully 😍😍 10/10 Quality & service!

7 April 2026
Lafayette Photography logo

Reply from Lafayette Photography

Hi Em,

Thank you for your feedback! We are delighted to hear this.

Kind regards,
Lafayette Photography

Rated 3 out of 5 stars

Its very simple i have not received my…

Its very simple i have not received my photo yet, so i am not happy.

7 April 2026
Lafayette Photography logo

Reply from Lafayette Photography

Hi Eugene,

Thank you for reaching out.

I have checked the tracking on your account and can confirm that your order is currently en route this morning.

Please note that your order was dispatched at the beginning of the Easter Bank Holiday, during which An Post does not operate. This may have caused a slight delay in transit.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Photos are perfect as always

Photos are perfect as always, top quality..would highly recommend

27 March 2026
Lafayette Photography logo

Reply from Lafayette Photography

Many thanks, Robert!

So great to hear this.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Great customer service

Had a slight issue but literally rectified within 24 hours in a prompt and professional manner. Replacement sent within 24 hours. Emma was lovely to deal with. Happy with product. Thank you

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, had previously ordered framed prints and wanted the same option again and Emma was amazing at helping me to achieve this

Received my order promptly and efficiently and absolutely delighted with finished photos

Would highly recommend 👌

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Out of focus and poorly mounted

Matriculation photo for my daughter's college out of focus and poorly mounted, not flat. Strange scrolls surrounding the text that look inappropriate. Website is confusing and difficult to navigate.
Disappointing experience.

8 March 2026
Unprompted review
Lafayette Photography logo

Reply from Lafayette Photography

We are sorry that you are disappointed with your order.
The College supply the artwork and the scrolls are a Cambridge Tradition for every College.
We apologise for the mount being damaged, we will supply a new order as soon as possible.
Thank you
The Lafayette Team

Rated 5 out of 5 stars

Great service speedy delivery and good…

Great service speedy delivery and good quality product thank you again

2 March 2026
Lafayette Photography logo

Reply from Lafayette Photography

Hi Nick,

Thank you sharing your feedback. It is greatly appreciated!

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

The company is fantastic with very…

The company is fantastic with very lovely and well trained staff.

Please keep doing what you are doing and keep improving.

I am okay with the service received overall.

28 February 2026
Lafayette Photography logo

Reply from Lafayette Photography

Thank you very much for your very kind review. It's much appreciated!

Rated 5 out of 5 stars

"Exceptional Graduation Memories: Lafayette Photography's Perfect Capture and Outstanding Service!"

Lafayette Photography were amazing made my son’s graduation so special. The photographer caught his essence perfectly. The photo’s are exceptional quality and their package deals made it affordable so I could share them with my large family. Thank you taking your time in capturing our memorable moments. The after service was fantastic I spoke to Nicola who was just a call away she was brilliant through ordering and delivery she is amazing. Lafayette you are all amazing thank you.

19 February 2026
Lafayette Photography logo

Reply from Lafayette Photography

Thank you so much for your kind review. We are so happy that you are pleased with your order and the professionalism of our Staff.
The Lafayette Team

Rated 5 out of 5 stars

Top class service!

My son had his graduation in Maynooth University. His photos were taken by Lafayette. I have to say the girl taking them was excellent I can't remember her name she was so good, she did not rush us, she made sure we were all standing in the right place.

30 December 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Betty,

Thank you so much for taking the time to share your feedback.

I will be sure pass your kind remarks over to the photographer working with you this day.

Warm regards,
Lafayette Photography

Rated 1 out of 5 stars

Poor service

We ordered my daughter's matriculation photographs but had problems with Lafayette's web site. We then had to contact them by phone, which is expensive as we live abroad, and it took a number of attempts before we could finally place our order. It was a problem with Lafayettes ordering system, not ours, which they admitted it was not our fault. Unfortunately, the lady who took our calls was extremely rude, which soured our whole experience. I guess they have the monopoly, and it shows in their "customer service".

27 October 2025
Unprompted review
Lafayette Photography logo

Reply from Lafayette Photography

We apologise for the miscommunication and the frustration in using our website. We try to make the website as user friendly as possible and will endeavour to improve this experience for any future orders.
Thank you for your feedback. Please email us directly on info@lafayettephotography.com with your order number and we will look into this.
Thank you

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