This site appears to be a scam. My order was “delivered” to an address in the US even though I am in Canada. No reply from customer service after several attempts to contact them. Will have to file a... See more
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Ordered some boots for my daughter for Christmas, no delivery, no feedback when emailed to trace, such a massive scam, have raised a fraudulent claim with my bank who are investigating STEER CLEAR C... See more
Total scam ordered a product said it was delivered however delivered to new York and I live in florida I'm putting in a fraud case with local police and my bank
I absolutely LOVE all of the items I purchased! Shipping was faster than I expected. I also like that each item was individually placed in its own plastic zip storage bag prior to bundling for shipm... See more
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Company details
Written by the company
At Laddygo, we love bringing you the latest dresses, shoes and accessories, right to your doorstep! With expert design and incredibly affordable prices, you can shop hassle free and choose the right items for your budget. Our online storefront lets us bring you high quality items at excellent value. We have creative new designs to fit every style, created with skilled craftsmanship.
Contact info
Hong Kong
- laddygo.com
2.3
Poor
452 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
I still have not received the item that…
I still have not received the item that was ordered on April 21, 2021. It is not over a month. If it's not here by June 6th you can keep it. I need it for a trip that week.
27 May 2021
Reply from Laddygo
Hi Therese,
Thank you for your review.
We are sorry for the delay of your order LG1358313980. Here we checked your order was dispatched on 2021/05/20 and it is still in transit. Usaully, it will take 7-15 days for shipping. You could track it on https://www.yuntrack.com/Track/Detail/YT2113921272204543 with your tracking number YT2113921272204543. If all goes well, you will receive it before June 05.
Thank you for your time.
Customer service is excellent.
Customer service is excellent.
Timely responses to questions.
Problems solved to customer satisfaction.
27 May 2021
I ordered 3 tops from this company OVER…
I ordered 3 tops from this company OVER a year ago and NEVER received them. After several messages, calls all they did was send fake tracking numbers. They took me for over $65.00. So beware.
October 8, 2020
Upon checking on our system, your orders are being shipped to you. You can track your orders with this tracking numbers YT2016221272130720 and YT2014221266099946. Please take time to wait for your orders. Thank you!
Now it’s May 22, 2021
Still haven’t received this order for 3 tops!
24 May 2021
Unprompted review
Reply from Laddygo
Hi Sonya,
Thank you for your review.
We are sorry for the inconvenience caused. Here we checked your the 2 packages of your order were failed for delivery and have been abandoned by the delivery company.
In this case, we would like to refund the whole order value refund for you. The refund will be back into the Account Which You Used to Pay for the Order within 7-15 working days, depending on the bank processing time.
Once your refund is issued by us, you will receive a confirmation email. Please remember to check your account in the due time. If you do not receive the refund on the estimated date, please contact us through email. We will try to help in any way we can.
Thank you for your time and kind undertsanding. Please contact us if you need any further assistance.
I love this place I’ve ordered many…
I love this place I’ve ordered many things and I’ve been happy with everything I’ve gotten
24 May 2021
Nice quality tops.
I am always hesitant to purchase clothes overseas due to sizes being too small but my tops were all true to size. Very nice material and well made. The only downfall is that it takes over a month to get it.
23 May 2021
Unprompted review
I have been waiting a month for a…
Laddygo has rectified my problem and did so in a much more acceptable time frame. Lesson learned!!!!Customer service should always be available and responsive like that.
23 May 2021
Unprompted review
Reply from Laddygo
Dear customer,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.
Thank you for your cooperation in advance. Hope to hear from you soon.
The delivery is terrible!
21 May 2021
Reply from Laddygo
Dear customer,
Thank you for your review.
We have known your main complaint and we are very sorry to hear that our product did not meet your satisfaction. Your satisfaction is always our main priority, so we have several solutions for you.
For the detailed solutions, please check your email.
Thank you again for your time. Please contact us by email if you have any problem with your order.
I like everything I ordered
I like everything I ordered! If I get my order soon!! Please let me know when I'm going to get order!! Thank you! Otherwise shopping site is great, just the shipping takes so long!! 👍👍
20 May 2021
It comes very fast and it's packaged…
It comes very fast and it's packaged nicely and it's good quality!!
20 May 2021
Trustworthy
I am very happy with my purchase, the product exceeded my expectations. Good quality and fast shipping, I definitely recommend this website, thanks!
20 May 2021
Great service
My item was out of stock and they contacted me to let me know and to make me choose between a credit or refund, i choose the refund and it was process quickly.
20 May 2021
Love them and they fit good thanks
20 May 2021
Still haven't heard anything about my…
Still haven't heard anything about my order.
15 May 2021
Unprompted review
Reply from Laddygo
Hi Marilyn,
Thank you for your review.
We have known your main complaint and we are sorry to bring you all the inconvenience.
We do apologize for the inconvenience caused. Most items of your order were ready, the following item(s) is still under processing because the business in the whole world is affected by COVID-19.
Solid Cold Shoulder Short Sleeves Casual Blouses (1003366313)(15366313)
Would you mind if we delete the item(s) out of stock and ship the rest for you?
Thank you for your time. Looking forward to your reply.
Return Policy
The return policy is too cumbersome. I want to return 2 items together which will make the shipping cheaper and easier on me. Since one of the item is defective it is having to be directed to a higher authority for instructions which is delaying me returning the items together. Other than the return policy there are no other complaints.
14 May 2021
Reply from Laddygo
Hi Geneva,
Thank you for your review.
We have known your main complaint and we are very sorry to hear that our product did not meet your satisfaction.
Could you please tell us which 2 items you are not satisfied with?
Your satisfaction is always our main priority, please be assured that we will keep on solving the problem for you to your satisfied.
Hope to hear from you soon. Have a nice day.
I bought a top and I absolutely love…
I bought a top and I absolutely love it, right size too would recommend to others
13 May 2021
Good quality fabrics n designs are rich…
Good quality fabrics n designs are rich in detail. I have washed these blouses a few times and they all have maintained their original good quality - non wrinkle also.
13 May 2021
Very Satisfied with my Order
I was very happy with my order. It arrived on time and everything fit well. Very reasonable prices. I will definitely order from Laddygo again.
13 May 2021
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