This site appears to be a scam. My order was “delivered” to an address in the US even though I am in Canada. No reply from customer service after several attempts to contact them. Will have to file a... See more
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Ordered some boots for my daughter for Christmas, no delivery, no feedback when emailed to trace, such a massive scam, have raised a fraudulent claim with my bank who are investigating STEER CLEAR C... See more
Total scam ordered a product said it was delivered however delivered to new York and I live in florida I'm putting in a fraud case with local police and my bank
I absolutely LOVE all of the items I purchased! Shipping was faster than I expected. I also like that each item was individually placed in its own plastic zip storage bag prior to bundling for shipm... See more
Company replied
Company details
Written by the company
At Laddygo, we love bringing you the latest dresses, shoes and accessories, right to your doorstep! With expert design and incredibly affordable prices, you can shop hassle free and choose the right items for your budget. Our online storefront lets us bring you high quality items at excellent value. We have creative new designs to fit every style, created with skilled craftsmanship.
Contact info
Hong Kong
- laddygo.com
2.3
Poor
452 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Reply from Laddygo
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Reply from Laddygo
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
I have bought several sweaters &…
I have bought several sweaters & shirts, the sweaters fit great but the shirts run small
21 January 2022
Reply from Laddygo
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Super cute & comfortable clothes
Super cute & comfortable clothes. Size small runs a little bigger but on-line shopping is different than in-store trying on. Love the clothes, super good quality as well.
21 January 2022
Reply from Laddygo
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
The clothing is awesome and arrives…
The clothing is awesome and arrives quickly.promptly. very satisified
20 January 2022
Reply from Laddygo
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
I like the clothes
I like the clothes. I bought many dresses and blouses. Most of them were exactly what I expected. My only complaint is that I found the shipping price too high. Sometimes I pay much more for shipping than for what I'm buying.
17 January 2022
Reply from Laddygo
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Lovely cute shirt!
I love my new shirt! Very unique and cute style!!! Fits true to size. Would definitely purchase from this seller again!!
13 January 2022
Reply from Laddygo
Hi,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
I love most of your clothingsi
I love most of your clothing, but they do run a little small. You just have to be sure to check the bust size on each top you buy. Just because it says size 3X doesn’t mean that all 3X’s are the same.
5 January 2022
Reply from Laddygo
Hi，
Thank you for your review and love for us. Our size chart may be a little different with yours in local. Could you please refer the size chart on our website to choose? and our customer service are ready to help our customers as well.
we will keep improving our website and service to make you a happier customer. hope we can serve you again.
I placed an order September 27
I placed an order September 27, finally after a month or more canceled it! I still haven’t received my refund, they said it is approved for refund, but refuse to send it!! Do not order from this company!!! It didn’t take them anytime to take my money, but it’s been since September 27th, it’s now December 20th!!! Wow! Can you say SCAM?????
21 December 2021
Unprompted review
Reply from Laddygo
Hi,
We're so sorry that shopping experience did not match your expectations.
Our records show that we have contacted you via email and made an effort to solve this problem. We hope it was to your satisfaction.
Please contact us back if you need any help.
long sleeve knee length lounge dress
Fast delivery and so pretty. Beautiful shade of pink . would order other colors
18 December 2021
Unprompted review
Reply from Laddygo
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
I found the tops to be geogous
I found the tops to be geogous, so many compliments. I have to purchase some more for my family & friends
17 December 2021
Reply from Laddygo
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
I ordered several item on Nov 11
I ordered several item on Nov 11. Have not received and no tracking info.
Order number LG630081898. Need these items in 12 more days for vacation. Would like to speak to someone.
Update. I need these items by January 1 or you can refund money. Leaving on my trip that I ordered these items for and if I don’t have need to purchase others
Ok. Been 6 days since your email saying 3-5 days.
I would appreciate some updated info.
Am I getting stuff ordered or a refund on my money. Leaving in 4 days. Need to shop and purchase new items if not getting what I ordered Nov 4th.
17 December 2021
Unprompted review
Reply from Laddygo
Dear customer,
Thanks for your review and apologize for the inconvenience caused.
Here we check the order is in transit now. Our logistics department is having a close investigation for you. Could you please wait more 3-5 days? Please rest assured, we will find the package for you, or we will make out our best solutions for you.
Should you have any other concerns please reach out to us.
No refund and utterly poor quality!
Feel scammed. Ordered a dress. Delivered Wednesday this week. Tried every way to request a refund but conveniently none of the buttons relating to refund requests on the website work!!! A pop up box came up saying I did not qualify for a refund as over the 30 days delivery!! It arrived 3 days ago!!! Do not buy!!!!! Such dreadful quality of product and no way to get a refund!!!!
Your reply is worthless - I HAVE TRIED all options repeatedly on your site - non of it works and there is no option to contact you!!! I have photos of the pop ups I am getting saying not eligible. The customer service button does not work!! SCAM!!
4 December 2021
Unprompted review
Reply from Laddygo
Hi Helen,
We're so sorry that shopping experience did not match your expectations.
Our records show that we have contacted you via email and made an effort to solve this problem. We hope it was to your satisfaction.
Please contact us back if you need any help.
Always love whatever I get from…
Always love whatever I get from Laddygo. Very reasonable prices and really cute items!
18 November 2021
Reply from Laddygo
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
I gave four stars because
I gave four stars because, when I first ordered an item was out of stock . I had to wait 30 days and then contacted customer service and it was another two weeks before it was sent out without the items ( I had not received the out of stock itemI had to get a refund ) before they would send the other stuff that I needed. I have since order and everything was on time but I did use the express shipping
17 November 2021
Reply from Laddygo
Hi.
Thank you for your comment. We do apologize for the delay of delivery. but we do pride ourselves on our customer service and in our products, so please reach out to customer service and we will make it right for you, no matter what.
As a professional online shop, we always spare no effort to satisfy our customers. We will try to improve our delivery system to make it faster and safer. Your love is our energy and encouragement.
Love my dress
Love my dress. Perfect fit and very classy style. Material high quality. Loved it!
14 November 2021
Reply from Laddygo
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Less than half of what I ordered was as…
Less than half of what I ordered was as expected. The other the quality was poor. When I ordered it said some of the items would said that it ship in 2 days which 2 weeks later it still had not shipped. I expect a little wait on items but when the website post 2 days that's what should be expected takes a long time to receive orders. Just got the rest and it's over six weeks later. Also tried to return some of the items. Returns would not go through have emailed and request to return but have not heard back. Stated they were sorry for the systems error and ask what I would like to return haven't heard anything since.
14 November 2021
Reply from Laddygo
Hi,
Thank you for your review. I’m sorry to hear you had such a frustrating experience. Please kindly note you can created return request on our website.
If there are problems with return, our customer service would like to help. Our records show that we have contacted you before and made an effort to solve this problem.
We will keep improving our website and service to make you a happier customer. hope we can serve you again.
The tops were so beautiful
The tops were so beautiful, soft,love how it feels. So many compliments.
12 November 2021
Reply from Laddygo
It is really our greatest honor to hear that our tops have caught your attention. Thank you for your compliment. This top is really a popular one among our dear customers, and we believe you have a good taste in this.
Scammers
Scammers! Still waiting on a refund that was supposed to done within 48 hours back in October. They give you the run around and refuse to give you a simple refund. Run as far away as you can from these people!!!
11 November 2021
Unprompted review
Reply from Laddygo
Hi,
Thank you for shopping with us. We have learned your main complaint and sorry to bring you the unhappy shopping experience.
Here we check the refund request have been processing. Once our finance department approved, the refund will be issued to you. your time and kind understanding would be greatly appreciated.
Warm regards,
Good company!
I have ordered two tops at different times from this company. I have been extremely happy with the speed of delivery and the amazing quality of these tops! And, they are true to size. Also, the prices are very reasonable. I would highly recommend Laddygo.
11 November 2021
Reply from Laddygo
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
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