Ordered a new ladder last week, should have been here on Thursday. It’s not the following Wednesday and it still has not arrived. When I contacted ladders and access to question where it is and why i... See more
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Great products, prices and service. Ordered two Little Giant ladders on two separate days, on free delivery (3-5 days). Both turned up next days before 9. Great bonus. A bracket was missing. Phone... See more
Ordered a Zarges 2.6 m Reachmaster scaffold tower for £306 which was the cheapest we could find online . Ordered on 8th Feb with free delivery and a 3-5 working days expected timeframe. As the weather... See more
Phoned the customer service department, before purchasing the ladder. They were very helpful and informative about which ladder would suit my requirements. The ladder was scheduled to arrive a few day... See more
Company replied
Company details
Written by the company
Ladders & Access - Working-at-height equipment since 2003 We supply trade‑quality ladders, scaffold towers, platforms, storage and fall‑protection across the UK. Our range covers extension, step and GRP ladders, roof/loft ladders, podium steps and mobile towers from trusted manufacturers, aligned to current standards where applicable (e.g., EN131). Not sure what you need? We’ll advise on height, material and load rating for your task. We serve homeowners, trades and organisations, with trade and council accounts available. Why choose us: 20+ years’ experience | Competitive pricing | Fast UK delivery | Support before and after purchase For advice or a quote, call 01746 781587.
Contact info
1st Floor Aztec Centre, Aztec West, Almondsbury, BS32 4TD, Bristol, United Kingdom
- 01746 781587
- info@laddersandaccess.co.uk
- laddersandaccess.co.uk
4.5
Excellent
170 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Doesn't deliver on next day delivery
I ordered because of the promised next day delivery, but items were not delivered on time, nor did the company inform me of the delay until I contacted them.
14 September 2023
Unprompted review
Brilliant quality and service!
Ordered ladders for painting the house. First class quality and service Will definitely use again!
14 August 2023
Unprompted review
Great quality and exactly what I needed.
23 August 2023
Unprompted review
Good ladders
I ordered a ladder from them because I wanted to clean the gutter. Whole experience was great as they had a discount on a few of them. Ordered it and it was delivered within 2 days. Excellent quality and highly recommended.
11 August 2023
Unprompted review
Multiple ladders purchased with a…
Multiple ladders purchased with a brilliant service, will use again.
1 August 2023
Unprompted review
Perfect ladders
Perfect ladders for accessing the loft, great quality and lasting.
Highly recommend!
18 August 2022
Unprompted review
Very good
Ladders arrived quickly after they were ordered. Ladders are very good quality and a good price compared to others on offer.
28 July 2023
Unprompted review
Faultless service
Faultless service, ladder arrived just a few days after order. Great product, strong and robust. Highly recommended!
25 July 2023
Unprompted review
Excellent service
Excellent service delivered only a few days after the order was placed, highly recommend 👍
24 July 2023
Unprompted review
Great customer service
12 June 2023
Unprompted review
Quality & Fast
Excellent quality ladders and a very fast delivery service!
Would definitely recommend, will be using them again in future!
7 July 2023
Unprompted review
Recommended
Got what I ordered, very happy with the quality and it arrived when I needed it.
I could not ask for more than that from a company.
Thanks again. Recommended.
20 June 2023
Unprompted review
⭐️⭐️⭐️⭐️⭐️
Bought a set of triple ladders and was really surprised at how quick they got to me! Fantastic quality and service.. would definitely recommend!
26 June 2023
Unprompted review
Brilliant service
Brilliant service! Ladders arrived after 3 days once ordered, customer service was great, they couldn’t have been more helpful. Ladders are also amazing quality at a great price. Very good price after shopping around. Would recommend to anyone!
27 April 2023
Unprompted review
Top marks!
There were some issues with delivery but LAA were very helpful and sorted it quickly.
Everyone makes mistakes, but it's how you deal with them that counts.
Thanks for your first class service Molly, see you down the Harbourside!
2 May 2023
Unprompted review
Excellent seller
Recently bought a set of triple ladders off this company very impressed the quality and price delivered on a day that was suitable for me 1st class service would recommend
24 February 2023
Unprompted review
Delivery drives was brilliant thank you very much
Didn’t have a great experience at first as my delivery got damaged before i received this item but the guy that turned up
Today was brilliant very polite and well
Mannered
26 January 2023
Unprompted review
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