Just started the process ill try to keep everyone updated. However I really lucked out, which is not normal, I got a gentleman representing and helping me, Wes is thename and he explains everything,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Ladder Loans are invitation-only installment loans for responsible people like you who are looking to pay off higher interest loans. These fast and hassle free loans are designed to save you interest and help you pay off your existing loans faster.
Contact info
25361 Commercentre Dr, Suite 100 B, 92630, Lake Forest, United States
- (866) 552-3337
- info@ladderloans.com
- ladderloans.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Courtesy,Ms Brenda was very patient and extremely helpful in every way!!
A very respectful and patient young lady that helped me thru the whole process
They act like it’s a typically…
They act like it’s a typically consolidation loan but it’s more like the national debt people that call you 24/7 and try to trash your credit. Highly do not recommend!

Reply from Ladder Loans
Not a loan company
Not a loan company. They just do debt settlement. They have no intention of doing loans. Preying on certain clients who they know have no way out. Wrongfully terminated and both the manager and HR continue to ignore emails regarding incorrect time punches.

Reply from Ladder Loans
Andrew
Andrew made the whole experience feel cool 😎. Hes got good people skills and I think that helped calm my anxiety.
Smooth and personal process
My representative Andrew Harrington was incredible. Right from the start he made me feel at ease with the entire process and was very professional, personable and pleasant. Thanks to him for a job well done!
My rep Andrew Harrington was great
My rep Andrew Harrington was great. I got a good vibe from him. Sounded very genuine. Very informative and I could tell he loved what he was doing; helping others through difficult times. I was very satisfied with the level of service he provided that I signed up that very night.
Thank you Andrew 🙂
Patient, personable, informative - best interaction ever!
The initial consult was so informative and no-pressure. Jonathan Estrella was very patient with me and all my questions, took time to understand my situation and then provided information about what to expect throughout the program. The on-boarding process was so smooth and painless. He took time to walk me through everything instead of just emailing a document and asking me to fill it out. He was so personable to work with. I feel so confident in my decision based on my interaction tonight.
Mike T was professional funny and…
Mike T was professional funny and sweet. Felt like he was easy going even with my situation grateful for his help
Customer service is very important to…
Customer service is very important to me and I believe ya'll are up their with the greats! Michael A. answered every question I had with ease. I feel like Im in very capable hands. I will definitely tell my friends about your company! Thank you, EA Owens.
Thank you Julian
Thank you Julian. This is very helpful. Thank you for the excellent review of my credit and also for the compassion that you showed. That is something hard to find in a service anymore and I greatly appreciate your time
Michael was great to talk to.ans deal…
Michael was great to talk to.ans deal with. Made me feel very comfortable moving forward.
Michael Amezquita expert help
Michael Amezquita helped and educated me on Beyond Finance services worked and how it would benefit me in my struggle with my debt and the best way conquer my money problems. Also the first time I heard about Beyond Finance. Thank you
Representative Unprofessional
The representative that I just spoke to was very unprofessional and laughed at how much debt I had to pay off. Would not recommend them!

Reply from Ladder Loans
Michael A was very patient with me
Michael A was very patient with me, explained things until I understood. He was very professional.
Taking back my life
Michael Mandell was very helpful at working with me to get the relief I needed to be able to live again. Your finances can get out of hand quick. Thanks for listening and helping. You were GREAT!
Sarah Lambie did she was very easy to…
Sarah Lambie did she was very easy to talk to. She was a good listener asking me making sure I understood what we were talking about. These are the kind of people that need to be employed with these programs because I could tell she actually had some feelings and to what I was going through and I appreciate that.
Very wonderful and comforting…
Very wonderful and comforting experience. I worked with Sarah Lambie, she was wonderful to work with. She was encouraging and helpful, non judgmental about the situation I was in. The whole process from beginning to end was amazing!! Thank you!
Hopefully a new start.. great support so far.
Michael M was very helpful and gave me plenty of insight in how to maneuver this difficult step. Being new it will be a matter of time to see the outcome. I do appreciate the support so far.
Grateful and Thankful
Excellent experience with great explanation of how I can fix my situation. I received the help I desperately needed.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







