Ladbrokes.com.au Reviews 9

TrustScore 2.5 out of 5

2.6

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Company details

  1. Betting Agency
  2. Bookmaker
  3. Gambling House
  4. Gambling Service
  5. Online Casino or Bookmaker
  6. Online Sports Betting Vendor

Information provided by various external sources

Racing and Sports Online Betting with Ladbrokes.com.au, Join with us now to get in on the best promotions in the industry. We are the world’s oldest bookmaker and Ladbrokes provides the easiest and fastest service available today.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

9 reviews

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1-star

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Rated 2 out of 5 stars

Downloaded the Ladbrokes App again

Downloaded the Ladbrokes App again. After seeing an advertisement, for the new FAST App!
Well on Saturday afternoon I used the New APP. WORST THING I EVER DID!
It started OK, then it was the Slowest Betting App, I have ever used! Very annoying because I missed putting on my Bets. It kept on crashing!!! I am Not Happy 😒

7 March 2026
Unprompted review
Rated 1 out of 5 stars

This is the worst betting site in the…

This is the worst betting site in the world if you want unders go to Ladbrokes if you want to be deceived go to Ladbrokes if you want the lowest dividend go to Ladbrokes basically if you want to throw your money away go to Ladbrokes

2 January 2026
Unprompted review
Rated 1 out of 5 stars

Account Closure and Winnings Voided.

I opened an account with Ladbrokes under my legal name, matching my Australian passport, and made a deposit of $250. After placing legitimate bets, my account balance grew to $2,089.85, including winnings. When I requested a withdrawal, I was shocked to find my account closed, and my winnings voided, with no clear explanation.

Ladbrokes claimed I breached their Terms and Conditions due to having multiple accounts, but I only created one account, and any previous account was closed years ago at my request. There was no violation on my part.

I am extremely dissatisfied with how my situation was handled and am now seeking a full refund of my balance. If this issue is not resolved promptly, I will escalate the matter to the Northern Territory Racing Commission (NTRC) and pursue all available legal avenues. This experience has left me frustrated and disappointed, and I would caution others before trusting Ladbrokes with their funds.

14 September 2025
Unprompted review
Rated 1 out of 5 stars

Again I’m writing about Ladbroke they…

Again I’m writing about Ladbroke they told me sorry please ring us to fix the issue I rang them nothing all lie I placed a bet I won they took the money and said that I lost then I rang then again today k rang Ladbroke and I spoke to them they told me sorry nothing we can do we happy to give you $25 bonus bet what’s that but I can’t believe that I can’t take them to court they took my money I won I didn’t lose what a joke and they say next company ha ha ha ha

8 October 2022
Unprompted review
Rated 1 out of 5 stars

being a ladbroke liability

too any punter that understands odds that are overs Ladbrokes are the worst by a country mile.if your winning they told me that i was manipulating the prices because in my opinion they were way overs that they were betting.soon as you win they limit your bets i have had a good run on the trots especially place betting and first fours.i have been betting with Sports Bet and the Tab for years and have won more and no problem. ENJOY

7 September 2022
Unprompted review
Rated 1 out of 5 stars

Worst customer service I have ever…

Worst customer service I have ever experienced in my life. I was new to betting (and now will never bet again!) and when I phoned up to ask a question about a bet I had placed, I had my phone on loudspeaker. They heard my husband in the background, neither of us being told phones were not to be placed on speaker. There is no alert telling callers that loud speaker is not to be used. They immediately red flagged me, basically treated me like a criminal, and refuse to pay out the money in my account whilst locking me out for good. Clearly they have been trained to take every opportunity possible to drain accounts. I have never been spoken to so disrespectfully in my life, and cannot speak lower of this company! Perhaps being new better I didn't know the rules etc. but to be spoken to like a criminal and in such a disrespectful manner is just appalling for any company. BOTTOM OF THE BARREL COMPANY in my opinion!!

15 October 2019
Unprompted review

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