Lacesmatched Reviews 74

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Do not touch this fake website. They do not fulfil orders or send you any email order confirmations. If you send them an email they do not reply. Address given is a completely different business when... See more

Rated 2 out of 5 stars

Didn't review the reviews before ordering laces. No email communication but that said, the laces did arrive in around a week. Despite me matching the lacesvto my trainer type on the website, the laces... See more

Rated 1 out of 5 stars

Laces did not match adidas laces despite selecting the right shoes type on their website. Tried to return, no customer service details to contact. Just an email address that I received no response f... See more

Rated 4 out of 5 stars

There is no customer service, there is no confirmation of purchase email, there is no tracking number. BUT what there is, is a set of laces in the mailbox waiting for you after 5 days. I bought the la... See more

Company details

  1. Shoe Store
  2. Clothing Store

Information provided by various external sources

Laces Matched stocks a wide selection of premium replacement shoelaces. Shop shoe laces for trainers, gym footwear & shoes in various colours and sizes.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Fake website

Do not touch this fake website. They do not fulfil orders or send you any email order confirmations. If you send them an email they do not reply. Address given is a completely different business when viewed on Google Streetview. If you have already paid them by card make a dispute claim with your bank and they will refund you and make a charge back to these fakers.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

LACES DON'T MATCH .CO.UK!

The name "Lacesmatched" implies that the laces will match. They don't! I ordered replacement Karhu Fusion 2.0 laces. The images on the website matched the original ones. When they arrived the laces were totally different.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! stay away, you have been warned, the laces arrived but were not what I ordered cheap laces worth pennies when you try to contact for a refund no response at all.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Good laces

No email receipt or confirmation but laces arrived on Friday after ordering on Monday and are very good quality. They have a degree of elasticity which allows them to flex when in the trainers which I like.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Crooks

Laces arrived after two weeks, but are nothing like the Adidas Gazelle laces they are purported to replace, are terrible quality and are 10cm shorter than described. Waste of time and money.

13 June 2025
Unprompted review
Rated 1 out of 5 stars

Scam website.

Scam website.
Money taken, no laces turn up. So actually illegal to scam people. Number doesn’t work, email is a dud as no reply. Basically criminals stealing money. No reply to my emails.

7 April 2025
Unprompted review
Rated 2 out of 5 stars

Terrible quality laces. Scam level.

Order came quick no issues there. However I purchased Nike Air Force 1 laces and what I got were thin, cheap laces I could have got in Tesco for half the price. Terrible quality, NOTHING near the quality of Nike Air Force 1 laces. Save your money and get from somewhere else.
Awful.

7 April 2025
Unprompted review
Rated 1 out of 5 stars

Laces did not match adidas laces…

Laces did not match adidas laces despite selecting the right shoes type on their website.
Tried to return, no customer service details to contact. Just an email address that I received no response from. Instagram page doesn’t exist. Facebook pages doesn’t exist. Definitely lost my money. Avoid.

2 April 2025
Unprompted review
Rated 2 out of 5 stars

Wrong laces, don't match.

Didn't review the reviews before ordering laces. No email communication but that said, the laces did arrive in around a week. Despite me matching the lacesvto my trainer type on the website, the laces are not the same width or material as the original ones and are about 6 inches too short! Lesson learnt next time check reviews🫣

26 March 2025
Unprompted review
Rated 1 out of 5 stars

Scam

I was silly and didn’t read the reviews before ordering - not a real website and laces don’t turn up. No calls or emails answered.

2 January 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID - AVOID - AVOID
Order placed and paid for, no confirmation email, no communication whatsoever so ever. Emailed, called, contact via website - NO CONTACT AT ALL AND STILL
NO GOODS 6 WEEKS LATER.
They are a fraudulent company who need shutting down. No information can be found on this company.

27 December 2024
Unprompted review
Rated 1 out of 5 stars

Fraud company

Just an update the laces arrived about two weeks later and they were the cheapest laces from a second hand type company NOT Veja laces as I ordered . I paid an extra £8 for express delivery and they arrived after two weeks . It is possible to report this company with the police as it’s obviously taking money fraudulently - I have . The email address bounces back too

30 October 2024
Unprompted review
Rated 1 out of 5 stars

This is not a registered company

I ordered laces and paid premium postage . I received no email confirmation and tried to contact customer service . It does not work - the Instagram is false the address is false the mobile is false - this is a scam company that takes your money : no goods arrived . It is not registered on Direct Gov either as a business . I am in the process of reporting them . They are a fraudster team

16 October 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs! Wish I had read these reviews before purchasing the laces.
Ordered a pair of yeezy laces, no confirmation email of order having been placed so thought it hadn't gone through and ordered another pair.
1st ordered pair arrived about 2 weeks later and look nothing like yeezy laces, second pair has now arrived and surprise surprise they look nothing like yeezy laces either.

Have tried to contact them for a refund by phone, email and twice on their website with no replies on any.

Now stuck with 2 pairs of awful laces and out of pocket!
Complete scam artists!!

18 October 2024
Unprompted review
Rated 4 out of 5 stars

They will come, just have to be patient.

There is no customer service, there is no confirmation of purchase email, there is no tracking number. BUT what there is, is a set of laces in the mailbox waiting for you after 5 days. I bought the laces then 5 mins later read the reviews and thought, well there goes £10. That wasn't the case. Thanks for the laces and hope you keep developing and advancing the website and maybe someday have a proper customer service solution to get that 5 star from me next time I need laces 👍

7 September 2024
Unprompted review
Rated 1 out of 5 stars

Do not waste your money with these…

Do not waste your money with these scumbags. Take your money and send no order confirmation email. Then they do not even send your purchased item and do not respond to emails or answer the phone when you try to ring them. Avoid at all cost.

7 August 2024
Unprompted review

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