While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.9

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I loved Labonni

My package was returned because I moved, but customer service solved my problem in a very short time and sent it to my new address. labonni is an extremely reliable shopping site. Thank you.

13 December 2023
Unprompted review
Rated 5 out of 5 stars

I was skeptical, but ...

When my daughter wanted to order from Labonni, I was very skeptical! But I took my chance and I'm glad I did. I was very surprised when our package came out much faster than expected. The items were of pretty good quality and really cute for the price. I cannot tell how the customer service is, as I have no problem with the order. The order was followed along the way and shipped very quickly and came without duty, so I'm happy! I would order from them again!

27 February 2021
Unprompted review
Rated 1 out of 5 stars

Potential Scam Website

I placed an order on January 29, 2021 and it still hasn't shipped three weeks later. Emails to customer service almost always go unanswered. I only got a response once after sending ~5 emails, and they still couldn't give me an estimated ship date for my item. I may have to dispute the charge. Be warned: this website could be fraudulent.

18 February 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look