My favourite one stop shop for any brow and lash products! Not only is there a huge range to choose from, but the orders arrive super quick and the team can't do enough to help and support with any qu... See more
Company replied
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My favourite one stop shop for any brow and lash products! Not only is there a huge range to choose from, but the orders arrive super quick and the team can't do enough to help and support with any qu... See more
Company replied
Labfactor is amazing. The service is impeccable, the staff are always there to help assist you with any questions or anything to do with your orders (they get back to you so fast) And the delive... See more
Amazing service every single time! Labfactor are an amazing team and they r always work so hard to make everyone happy. Orders are always on time and are shipped out within minutes of being placed!... See more
Never known a supplier quite like LAB! Their delivery times are insanely quick, and their customer service is unmatched! Their ability to help and go above and beyond will always make them the best in... See more
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The one stop shop for every thing brows, waxing and lashes…
The team are very helpful if you have a question about a product, they are always at the other end of a direct message on Instagram or WhatsApp.
Deliveries are very reliable and usually very quick! They package small and large orders so neatly to ensure it gets to us without damage.
I find even if a product I like is out of stock, it isn’t for very long which is fantastic - you can sign up for stock alerts on every product.
They are constantly adding new and popular brands which is what I like the most!
I find I can shop most things from labfactor which saves me a lot of time and money in the long run.
⭐️⭐️⭐️⭐️⭐️

Reply from Labfactor
The absolute best for all your beauty supplies! Lab stock the most amazing brands & have new products all the time. And a fabulous team behind them!

Reply from Labfactor
really easy to navigate and easy to use, super speedy delivery too with a great array of brands international and local!

Reply from Labfactor
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