LA BELLA LENSES Reviews 35

I am extremely disappointed and frustrated with the order I received.

The contact lenses arrived without the original box and without any solution/liquid, which is completely unacceptable. This raises serious concerns about hygiene, safety, and the authenticity of the product.

Additionally, the quality of the lenses is extremely poor. They feel cheap and unreliable, and I do not feel safe using them.

The colors are also completely different from what is shown on website. The product I received does not match what was advertised at all, which is misleading and unacceptable.

This situation is very serious. Selling contact lenses in this condition can potentially put customers’ health at risk.

I ordered a contact lenses in 10the August2024.order number 27764
Still shows as processing . I sent emails to customer services .they dont answer at all .
This company is such a scam and it is not real.

LA BELLA Lenses(27815) is by far one of the worst companies I have ever dealt with. I placed my order on September 6th, and today is September 14th , my order is STILL “waiting to be processed.” This is completely unacceptable, especially since I have reached out to their so-called “support” team multiple times with ZERO response.Their lack of professionalism, communication, and ability to deliver basic customer service is absolutely disgraceful. Avoid this company at all costs if you don’t want to waste your time and money. This experience has been nothing short of frustrating and disappointing. I will be taking further action if I do not receive an immediate resolution.

Professional scammers i made a lens order my order number is #27804 and its been almost 1 and half 2 weeks i still havent recieved my order its not even been shipped out yet there not replying to my messages either on whatsapp and there not helping with my matter if my order is not shipped out im going to report this company to the hmrc so there bank can be searched and investigated there big scammers.

A fraud for sure, don’t buy from them and be careful. My order number was 27421. I bought a pair of lenses on the 10th of April and there has been no response since I ordered, no confirmation and no nothing. If it was not a scam they would have at least replied to the email or the many many messages I sent through instagram. They would have at least refunded me!! Even the number they give is not right and some guy answered and said that, like what kind of customer service is this? there is none. Probably the good reviews are written by them so they can keep scamming the people who don’t know. Wish I had known before ordering but I will not stop spreading this information and I won’t stop till I find you and get my money back. Please do NOT buy from them!

One of the best lenses i have ever tried. It's so comfortable on the eyes n the colour is amazing. Im in love ❤️ definitely i will order again.

DO NOT ORDER FROM HERE!!! SCAM!!!!! NO response from customer service after shipping a faulty product. Messaged multiple times on Facebook, email, etc. (don't even try Instagram, they listed it under contact but when you try to message there, it says "this account does not accept messages" literally do not order from them. Where is the customer service? Jesus!

Hi, I received my lenses yesterday and one arrived torn. I have tried to reach out several times regarding my order via email but there is no reply. Please assist. I have emailed both info@labellalenses and support@opticano and there is no response. The instagram you provided under “Contact” does not accept messages. My order is 26644 and one of the green pixie lenses (yearly) in power -5.00 arrived torn in the vial. I sent an email with the image attached.

The lenses didn’t even reach me, I had no answers from any contact information, support email doesn’t work. Basically a big fraud, do not buy from here.

so pretty and so good it doesnt hurt

Fast service - good product quality

Came scratching the eyes, it is impossible to use and there was no exchange for a product without defect.

Amazing service, very fast delivery the lenses arrived even before the advised timescale! Beautiful lenses

Best customer service best quality contact lenses

Great customer service. Great lenses it looks soooo real 😍 I highly recommend amazing quality I have never seen lenses as such people can hardly see that you are putting lenses. Wow I’m so impressed 🙏❤️

Very uncomfortable lenses
Won’t be able to wear them

The collection of lenses is banged on! I bough another brand of pixie green color but these are uncomparable. Great quality and must say, these are the most amazing lenses.

Pixie blue was always my fav color and I have many collections of this color. My dress, furniture, even my curtains! Now is time to have pixie blue lenses from labella! Great and natural lenses.

I purchased two lenses and first when I ordered, they were delivered within 5 days. This time they shipped the product within 2 days! It's too fast now and I am appreciating their hard work.