Really great service. I'm thankful that we have kyyo as it's so much easier to buy from here than to ship internationally. It's also way cheaper! Everything always arrives really quickly and in perfe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I placed another order of Kpop albums for my daughter's Christmas presents, having already used Kyyo in a last month(ish) for her Birthday. Once again they provided and fantastic service and the... See more
My favourite KPOP retailer in the UK! Absolutely amazing customer service with quick responses, fast dispatch time. I’ve done many orders with Kyyo and haven’t had any issues. I think they’ve even go... See more
I’m a regular at KYYO and they are always amazing! All my orders from them have always come packed really well and super quick. My recent SKZ order I asked if they could include anything Felix and the... See more
Company details
Information provided by various external sources
KYYO is the UK's leading Korean POP music merchandise store, runs by our passionated team, we're working hard to keep that fun and professional shopping experience alive. All our stocks are UK based and deliveries within 2/3 working days.
Contact info
4 Grampion Close, TN24 8RH, Ashford, United Kingdom
- info@kyyo.co.uk
- kyyo.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Album inclusion missing
My most recent order from KYYO had an error in the packaging with something missing. When I sent an email to ask about this, for me to return, I haven't had any response back at all. Other than that, the rest of my albums have been fine, and come on time.

Reply from KYYO.CO.UK
Amazing business
I have ordered from Kyyo numerous times and I have always been a very happy and satisfied customers. Albums are packaged well and I have never had any dents, areas that are peeling, crushed areas of the packaging etc. I only had to contact them once about a very small preorder issue and it was immediately resolved and the item was sent out to me promptly. The team are lovely and super helpful with any queries you may have and they run a great business with decent prices and good shipping fees with really quick delivery too. A great business overall and I will continue to order from them in the future! ❤️
fast delivery and good service!
First time purchase, happy outcome 😊
It was my first time purchasing so I felt a bit nervous but I have to say I was super happy with the service!
The ordering process was simple and smooth, I ordered an album for myself and for a friends birthday gift. I was worried it wouldn't arrive in time however was happily surprised it arrived within a week after dispatch! I have already made my second purchase! Highly recommended 😊
5* as always
5* as always. I look forward to the arrival of Ryeowook's Wild Rose towards the beginning of June. Thanks for your great service.
Always my go to for kpop albums in the UK!
Always my go to for kpop albums in the UK! Really great selection and always arrive well packaged and quickly! Got some freebies in my last order, which made me feel like such a valued customer 😊 Thank you for always being brilliant!
I bought a kdrama OST album and I'm so…
I bought a kdrama OST album and I'm so happy with the purchase i made with KYYO. I'll be purchasing another soon! Please bring more kdrama OST albums!
Thank you so much :)
All of my albums have arrived in…
All of my albums have arrived in amazing condition and all of my non pre-order albums came quite quickly. Trusted site👍
Perfect
Everything arrived on time and I’m perfect condition! The lightstick I ordered is legit and works, the extra poster I also added came in great condition and is another addition to my walls. I’m definitely going to order from kyyo again in the future :)
Very satisfied with delivery and service
My package was shipped and delivered in good time, and was packaged safely. I preordered the NCT Dream album and it came in great condition, there were no damages to the albums. The albums are legit and are priced well.
I have ordered from KYYO previously and I am once again very satisfied with my experience with this shop and the service they provide. I will definitely be ordering from here again and recommend it to others.
Speedy delivery
I ordered like 2 weeks ago but Everything came quickly!! Earlier than i expected, Thank you :)
Love KYYO
Love KYYO! So reliable, items always arrive well packaged and in good timescales.
10/10 would recommend
The only place where I was able to find the ARMY BOMB sold online in The UK, arrived in perfect state and was shipped the day after I purchased it.
Great service
Everything arrived earlier than expected and I’m very happy with the whole experience. They even added little bonuses in the box which was a nice surprise!
Always excellent products and excellent…
Always excellent products and excellent service!
BTS DICON
It came really fast, but just my luck the box was damaged and the corner was significantly bent. I have tried to fix it the best I can without making it worse but it's nothing the seller would have know! Just bad luck ☹️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







