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Kyero Reviews 387

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the service for its excellence, highlighting the user-friendly experience and the comprehensive information provided. Many people appreciate the wide selection of properties available across various locations and budgets, finding the site a valuable tool for their property search. However, some customers also noted issues with the website's functionality, particularly with search filters not always being applied correctly, leading to irrelevant property suggestions. A few other people also felt that response times to inquiries were slow or non-existent, and some experienced difficulties when trying to publish their own rental properties or delete their accounts.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many praise its ease of use, clear... See more

Location

People report ambiguous experiences with location. Many reviewers appreciate the information provided,... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease of connecting and... See more

Response time

Reviewers mention ambiguous feedback about response times. While many customers praise the fast answers and... See more

Service

Customers had positive experiences with service. Many reviewers highlighted the excellent support received... See more

Customer communications

People report negative experiences with contact. Many customers express frustration over unanswered emails... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi there Your property offerings are mostly good but I've noticed that lately my criteria/filters are not always being considered. Beautiful properties but well outside my budget. And being prepar... See more

Company replied

Rated 4 out of 5 stars

Up to yesterday it was excellent. I had a favorites list and was arranging to visit 3 properties. Last night the system wanted me to update my account & change password. I clicked forgotten my... See more

Company replied

Rated 4 out of 5 stars

Great for showing you many properties in the areas you request but just wish Kyero would insist sellers put all expenses on along with their listings so no shocks later. Communal fees, ibi, basura fee... See more

Company replied

Rated 4 out of 5 stars

In general, Kyero offers a good overview of houses for sale. Searching would be faster if only the houses that meet the house finder's criteria were shown. These criteria should be saved so that the h... See more

Company replied


Company details

  1. Real Estate Agency
  2. Advertising Agency
  3. Online Marketing Agency
  4. Real Estate Consultant
  5. Real Estate Rental Agency
  6. Search Engine Company

Written by the company

We help people find their sunshine in Spain, Portugal, France and Italy. Kyero.com is the number 1 property portal for international buyers. Browse, shortlist & arrange viewings on hundreds of thousands of properties on Kyero.com.


Contact info

3.9

Great

TrustScore 4 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

I love Kyero!!!!

I love Kyero!!!!! At first I was looking for a property in Tenerife but they have become very difficult to find now on my budget, and have gotten very expensive. So I started looking in mainland Spain, Portugal and Italy. I still haven't found the exact one I'm looking for but I love the ease of using Kyero. I don't know however if Kyero removes the properties that have been sold or are no longer available. Doing so would be very helpful. Thank you Kyero

10 April 2025
Unprompted review
Kyero logo

Reply from Kyero

Thank you for your lovely message – we’re really happy to hear you’re enjoying using Kyero. We do work to keep listings current, but your point is noted and appreciated.

Rated 5 out of 5 stars

Absolutely first class

Absolutely first class, good communication and a truly impressive portfolio of properties

12 April 2025
Unprompted review
Kyero logo

Reply from Kyero

Delighted to hear that! We put a lot of care into making sure everything you see is well presented and easy to engage with.

Rated 3 out of 5 stars

Website is easy to scroll and use quite…

Website is easy to scroll and use quite informative in regard to properties location . Down side on website they could incorporate structure of the actual fees involved which would help visually for people that have never bought property abroad before.
Was not impressed with the lack of agents knowledge , properties environment , surroundings,
and location of facilities when being contacted after making inquiries into a particular property.

12 April 2025
Unprompted review
Kyero logo

Reply from Kyero

Thank you, Jacqueline, for taking the time to share your thoughts. We're glad you found the site easy to use and the location details informative.

Regarding fees, thank you for this feedback. We will look at how we can better agents in providing this information.

As a property portal, we connect buyers with independent agents who manage the individual listings and follow-up. If you're ever finding it difficult to get the details you need, please don't hesitate to contact us directly at help@kyero.com – we're happy to help however we can.

Rated 5 out of 5 stars

Great

Easy to navigate and to search for your exact requirements

11 April 2025
Unprompted review
Kyero logo

Reply from Kyero

Really pleased you found the layout and tools straightforward. That kind of ease is exactly what we aim for.

Rated 5 out of 5 stars

Great searches and easy to use site

The search options help to identify properties with characteristics of interest. Good clear photos and maps. Kyero has been part of my property searches for some time now. I’ve not yet found my ideal place but Kyero is always worth checking out.

11 April 2025
Unprompted review
Kyero logo

Reply from Kyero

We really value your continued use of the site, and we’re glad it’s a helpful part of your search. Fingers crossed the perfect property comes along soon!

Rated 5 out of 5 stars

Amazing information

Amazing information on available properties in France. Keep up the great work.

11 April 2025
Unprompted review
Kyero logo

Reply from Kyero

Thanks so much! We’re glad you’ve found the information useful while looking at opportunities in France

Rated 4 out of 5 stars

Up to date website

Up to date website, easy navigation, wide range of search and good services.

15 November 2024
Unprompted review
Kyero logo

Reply from Kyero

We’re pleased you’re finding the site fresh, functional, and wide-reaching – exactly what we aim for!

Rated 5 out of 5 stars

Easy to use

Easy to use, relative filters, very wide range of properties. Very responsive to questions

11 April 2025
Unprompted review
Kyero logo

Reply from Kyero

We’re glad the variety and tools are working well for you, and that your questions have been handled quickly – thanks for sharing!

Rated 5 out of 5 stars

Broad range of property that are…

Broad range of property that are presented well. Filters are well organised for searches. Easy to set up searches.

11 April 2025
Unprompted review
Kyero logo

Reply from Kyero

Thank you!! We work hard to make sure search tools are intuitive and properties are well showcased.

Rated 5 out of 5 stars

4 Years of Experience with Kyero

4 Years of Experience with Kyero

Over the last four years, our experience with Kyero has been marked by quality service and innovation. From the very first moment, the platform proved to be a strategic partner in promoting our properties to a demanding and highly segmented international audience.

The introduction of Kyero Prime AI has brought a new dimension to our strategy, allowing us to optimise ads, improve communication with potential buyers and significantly increase lead generation.

Kyero's ability to reinvent itself and provide innovative tools has been essential to the growth of our business and the strengthening of our digital presence.

We are certain that this partnership will continue to be an asset, contributing to an increasingly effective strategy in line with the demands of today's property market.

9 April 2025
Unprompted review
Kyero logo

Reply from Kyero

Thank you so much for your thoughtful words and continued trust over the past four years. It's a privilege to work alongside a partner who shares our commitment to quality, innovation, and international reach.

We're especially pleased to hear that Kyero Prime AI has become a valuable part of your strategy – it's exciting to see it making a real impact.

Your success is at the heart of everything we do, and we look forward to continuing to support your growth in this evolving market.

Rated 5 out of 5 stars
Kyero logo

Reply from Kyero

Thank you so much for your lovely review — we’re thrilled to be your favourite website! 😊
It means a lot to know that Kyero is a helpful part of your property search journey!

Rated 4 out of 5 stars

Good website

Great information and locations, but no prompt response most times.

10 March 2025
Kyero logo

Reply from Kyero

Thank you for your review — we’re glad to hear you’re enjoying the information and property locations on Kyero.

We’re sorry to hear that responses haven’t always been prompt. While we’re not the agents ourselves, we do expect all agents advertising on our site to reply within two business days. If you don’t hear back, our team is here to help follow up.

Rated 4 out of 5 stars

We had no problems navigating the site

We had no problems navigating the site, and it was good find find what we wanted to look for in one place.

8 March 2025
Kyero logo

Reply from Kyero

Thank you, Elsie, for your great review! We’re glad you found the site easy to use and that it helped bring everything together for your search.

If you need any support along the way, we’re always here to help.

Rated 5 out of 5 stars

Loads of choices

Loads of choices, helpful agents. Great communication from Kyero.

7 March 2025
Kyero logo

Reply from Kyero

Thank you so much, Jane, for your kind words! We’re delighted to hear you found plenty of options and had a positive experience with both the agents and our team.

Wishing you all the best with your property search — and if you need anything, we’re always here to help.

Rated 5 out of 5 stars

Very professional

Very professional, helpful and quick customer support. Also the portal is easy to navigate from the agency point of view.

25 March 2025
Unprompted review
Kyero logo

Reply from Kyero

That’s great to hear from the agency side – we really appreciate your comments and are glad the platform works well for you too!

Rated 1 out of 5 stars

I don´t receive any enquiries and it is…

I don´t receive any enquiries and it is already 2nd month ending. Very bad expirience!!!!

24 February 2025
Kyero logo

Reply from Kyero

Hi Yulia, thank you for your feedback. We’re very sorry to hear you’re disappointed. Your account manager will continue to support you and work with you to help improve your experience on Kyero.

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