The quality of the product goes without saying, this is not my first time buying with Kuurth and I am as impressed this time around as before. These are beautiful, quality, art inspired products that... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I went to thir pop up store but I bout a wrong site of ring so I'm a little bit disapointed even if the user expérience was really great. It's a good shop I recomand it for this qualité and originali... See more
The quality on the jewellery is always on point. Never too expensive, but still delivers. Delivery is usually not a problem, but keep in mind that Christmas season could impact deliveries and the trac... See more
Good items but a bit overpriced. For the price they list, some of the items should use real stones instead of fake stones, but the silver is definitely real silver. Will buy again, have bought seve... See more
Company details
Written by the company
Under construction, continuously.
Contact info
C/ Rossello 271, 08008, Barcelona, Spain
- info@kuurth.com
- kuurth.com
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Customer Support Experience
I'm specifically writing my review about Kuurth's customer service. I've had a couple issues with my products in the past (completely due to my own negligence, they arrive in perfect condition) and they have always been amazing and fully accommodating to my needs. I dropped one of my watches and damaged the dial on the side which made the watch inoperable. I contacted Kuurth on instagram and within the day they provided clear help on what to do and what my available options were. I thought the hasty reply was particularly impressive considering their account has over 300k followers. My second issue was a delivery problem and I never ended up receiving my product, (it was a free item they gave to me so it wasn't in the forefront of my mind at the time) I emailed Kuurth enquiring about the item and the next reply was them telling me my item was on the way with no charge whatsoever. It's safe to say I couldn't ask for more in terms of their customer support! The products themself are also always genuine top quality craftsmanship and I've loved everything I've ever purchased from them.
12 May 2026
Unprompted review
Manufacturing error
The delivery and packaging was great.
The product tho... it arrived with imperfections (shape), as if it wasn't well made on one side. It upsets me since I've paid so much for you to send it with a manufacturing error...
Either way, I love your designs, keep it up! Just make sure you review the quality of your product before sending..!
Thank you.
12 February 2026
Reply from Kuurth
Dear Candela,
Thank you for taking the time to share your feedback with us.
We’re really happy to hear that you were satisfied with the delivery and packaging, and especially that you love our designs, that truly means a lot to us.
At the same time, we’re genuinely sorry to hear that the piece did not fully meet your expectations upon arrival. Please note that all our products go through quality control before shipment, but we completely understand how disappointing it can feel to notice an imperfection after receiving your order, especially when purchasing a handcrafted piece.
Your feedback has been shared with our production team so we can continue improving both our finishing controls and manufacturing consistency moving forward.
We truly appreciate your support, your understanding, and your kind words despite the inconvenience.
Kind regards,
Incredible quality.
12 February 2026
The jewellery is really high quality…
The jewellery is really high quality and I really love their pieces! The customer service is incredible nice, they reply fast and I've never had any issues:)) I hope they'll continue to grow and become more popular
5 February 2026
I bought rojuu mon earring the first…
I bought rojuu mon earring the first minute it came out, weeks later they told me there's no stock left and that they would send it to me when it's back on stock. I still haven't received a single new and they have my money
12 February 2026
Reply from Kuurth
Hello Urtzi,
We informed you of the stock shortage within a week and offered alternative solutions. Since then, all your messages have been answered within 24 business hours.
From the outset, we informed you that we did not have an estimated restock date, and you indicated that you preferred to wait, which we did.
According to the ongoing thread, another alternative has been chosen, which we will, of course, do our best to implement.
Thank you for your understanding.
The best customer service
I had a misunderstanding concerning the shipping and the customer service was very fast, understanding, and helped me with my order.
Can't wait to receive my ring, I am sure I will not be disappointed, do not hesitate to order with them !
13 May 2026
Unprompted review
Pink sakura ring doesn’t look as good in real life
I got the pink sakura ring and it does NOT look like the reference pictures at all. It almost doesn’t look pink, there’s no textures in the sakura flower… honestly quite disappointed
12 May 2026
Unprompted review
Reply from Kuurth
Dear Carlos,
We regret that the product did not meet your expectations.
We would like to point out that, as indicated on the Sakura ring purchase page, the stainless steel version may differ slightly from the photographs shown on the website (925 sterling silver version).
These slight differences are reflected in the price difference between the two materials, and we believe it is essential to be completely transparent by clearly stating these characteristics on our website.
In any case, our customer service team would be happy to review your product if you wish to send us some photographs so we can ensure that you have not received a defective item.
If you have any further questions, please do not hesitate to contact us again.
Thank you very much for your understanding and best regards.
fire supa fy
11 February 2026
poor quality
i ordered two rings one of wich i returned wich took ages for kurt to get back to me and the second ring , one gem has already fallen out and the centre resin detail has blurred after only a couple months of non regular wear. very disappointed for the price
8 February 2026
Reply from Kuurth
Hi,
We’re truly sorry to hear about your experience and understand your disappointment, especially after already having gone through a return process with us.
The issues you describe are not the standard experience we aim to provide. Certain types of damage, such as resin blurring or stones becoming loose, can sometimes be accelerated by external factors like friction, impacts, humidity, alcohol-based products, or contact with chemicals, even during non-regular wear. However, we completely understand your frustration given the timeframe involved.
We truly appreciate your feedback, as it helps us continue improving both our products and our customer experience.
Best regards,
terrible service and product quality
terrible service and product quality. sent me the ring of the wrong size and asked me to pay for shipping for returns. There are way better jewellery brands out there.
12 May 2026
Unprompted review
Reply from Kuurth
Hello Shrey,
Based on our review of your conversation with our customer service team, the ring size you received matches the one you ordered. Therefore, you received the correct product.
You decided to keep it and told us, "I'll keep the product."
If you need help determining the correct size, please don't hesitate to let us know.
Thank you for your understanding.
Nice, but with flaws
I purchased the Starry Night ring in stainless steel and have been wearing it for about 2 weeks now. The fit and style of the ring are nice; I have gotten several compliments thus far. My only complaint is that I have had 2 of the stones fall out randomly, leaving blank spots along the ring. I would consider buying from Kuurth again, but may avoid any rings with stones.
6 May 2026
Unprompted review
Sizing too big and sending it back took a month I
I ordered two rings, and they were too heavy, and a little bit big, they fell from my fingers and they always ended up wrong side up, the design face is too heavy
29 January 2026
Reply from Kuurth
Dear Julie,
Thank you for sharing your experience with us.
We’re sorry to hear the rings didn’t feel as comfortable as expected. From what you describe, it also sounds like the sizing may have been slightly too large for your fingers, which can naturally cause the rings to rotate or sit upside down more easily during wear.
We always recommend choosing a snug fit, especially for statement rings with a heavier design face, as this helps keep the piece properly positioned and significantly improves comfort during daily use.
That said, we truly appreciate your feedback, as it helps other customers better understand the characteristics of these types of designs and helps us continue improving the overall experience.
Best regards,
necklace + bracelet
The products feel really high quality and the customer service is really nice. I'd probably buy again in the future
4 February 2026
A few problems
Piece is nice but is only one sided so if it flips it looks pretty bad, also some hard piece of black material is stuck inside the chain and it scratches against my neck when I wear it
27 January 2026
Reply from Kuurth
Hi Leon,
Regarding the design, some of our pieces are intentionally crafted with a single-sided aesthetic to achieve a specific visual effect when worn in its intended position. That said, we understand this may not suit everyone’s preference.
As for the issue you mentioned with the chain, we’d recommend reaching out to our support team with a photo so we can take a closer look and assist you properly.
Thank you again for your feedback, it helps us continue improving.
Best regards,
Amazing
when my necklace broke and they found out my piece was defective they immediately offered to pay for repairs, then when I said I would rather have a replacement they sent me a brand new one! It of course with my luck got lost in the mail and they sent another replacement! They care about their customers so much!
3 February 2026
Necklace broke after a month
Necklace broke only a month after receiving it. Wore it maybe 2-3 times for only a few hours each. Emailed Kuurth and they said it was due to normal wear and tear and that I can have it repaired at a jeweler. I have never had a necklace break after only a month. Very saddening as I do love the necklace. The design and style is great, but I was definitely expecting better quality based off of other reviews.
29 December 2025
Reply from Kuurth
Hi Deserae,
After carefully reviewing cases like this, breakages of this nature are typically caused by external factors such as accidental pulling or the chain getting caught on clothing or other surfaces. Even with occasional use, these situations can unfortunately happen without being immediately noticeable.
This type of damage does not correspond to a manufacturing defect, which is why it falls outside of our warranty coverage.
This kind of issue is usually very easy to repair, and any local jeweler can fix it quickly and at a low cost.
We truly appreciate your feedback regarding quality expectations, and we’ll continue working to improve both our products and overall experience.
Thank you again for your understanding.
Best regards,
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