Working with Colleen is a joy and makes for stressless ordering. She has creative ideas geared towards each individual need that we have.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Kusak has done the awards for our last two Club Racing Annual Awards. They are incredible to work with and the quality of the trophies and crystal awards is excellent.
My experience from searching the Kusak Crystal website to receiving my order was very positive. The prices were competitive and the product was a great buy. The sales team was quick to respond to my e... See more
Thank you so much for getting our order completed and delivered to us by our requested date! I dropped the ball and ordered it later than I meant to, and it was really lovely to give our business mana... See more
Company details
About Kusak Crystal
Written by the company
+100 Years Family Owned and Operated
Written by the company
- Since 1914
- We have been sand-carving crystal for over 100 years, and continue to supply the best personalized awards available.
- Free Engraving & Personalization
- FREE Shipping on all orders
- Limited to US & Canadian orders. Shipping offers are limited to Contiguous US shipping addresses, with UPS ground service available to one location. Other exclusion may apply, see site for details.
Contact info
7605 SE 27th St, 98040, Mercer Island, United States
- 18004269347
- kusak@kusak.com
- kusak.com
Fantastic Product and Great Service
Fantastic Product and Great Service. Would definitely use again. Good job!
Kusak Crystal Provides Excellent Service and Quality Products!
Kusak Crystal’s team provided excellent customer service! The quality of the work was more than I expected. I highly recommend this company. I have used Kusak in the past for employee awards and trust them.
Nice selection and customer
Nice selection and customer
Service easy to work with. Thank you
Glass Pyramid Award much appreciated.
Quick turnaround where sales team made every effort to get the award out on time and correct. Very much appreciated by our retiree. Amazing work!
Very easy ordering experience
Very easy ordering experience, fast, reasonable and good quality!
Excellent customer service
Crystal was very attentive and fixed a mistake I had made immediately before going to production.
We ordered a vase and it is beautiful
We ordered a vase and it is beautiful. Colleen was very helpful that turned around from order was phenomenal! The delivery was quick thank you so much. I will use you again and Colleen is a wonderful person to work with.
Great responsiveness on shipping
Great responsiveness on shipping, and quality of product.
A truly exceptional experience!
I couldn’t be more impressed with my purchase! The communication throughout the process was excellent, and the quality and attention to detail were off the chart. I purchased the blue vase, and when I opened the box, I couldn’t stop staring at it—it’s absolutely beautiful. This is the second item I’ve purchased from this company, and once again, the experience has been perfect. I will definitely be returning for future purchases!
Good communication and high quality…
Good communication and high quality product. Thank you.
AWESOME
The glasses were incredible and delivered long before the time given on the order date
Great customer service!
Will purchase again …
I company did a great job after I had to correct the writing to put on the glass.
My only complaint is that the company is not reading the writing that is giving to put on the award/glass ect.
Other than that all is well.
The crystal award we ordered is…
The crystal award we ordered is beautiful and the customer service was excellent. The order was processed quickly and efficiently and was delivered even sooner than estimated.
Missed the second engraving that was an…
Missed the second engraving that was an extra charge,
Good quality and fast delivery
Ordered 4 custom whiskey glasses for a friend opening his opera company. The logo and text came out perfect. The packaging wasn't bad either.
Great Experience!
You had all the records from past orders, and it was so easy to place a new one. The award plate was produced quickly and shipped right away.
Thanks to Colleen Zilmer for her help!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








