Kukirin Escooter Reviews 

513
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and powerful performance of the products, highlighting their robust build and enjoyable ride. Many consumers also commend the exceptional customer service, noting the team's helpfulness, quick responses, and proactive communication. People frequently mention the fast and smooth delivery process, often receiving orders sooner than expected. However, some customers experienced issues with delivery tracking, reporting delays or inconsistent updates from carriers. A few other people also encountered initial product defects or durability concerns, such as crooked brakes or recurring tire and charger problems shortly after purchase.

What people talk about most

Product

Users describe positive interactions with product, highlighting the scooters' quality, power, and enjoyable... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent build quality and sturdy... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast shipping and quick... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, efficient, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with after-sales support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really happy good service good Communications. Bought it under Christmas so ai wrote to the companys Support and asked about shipping times on the Christmas. They answered right away. Really happy w... See more

Company replied

Rated 5 out of 5 stars

Ive tried the M4 Pro before and now i got the g2 master Its A HUGE upgrade compared to the M4 Tho One thing i would like is that The G2 Master had a Guide book to Set it up when u get it Brand new. It... See more

Company replied

Rated 5 out of 5 stars

The Scooters are great, good quality, fun to ride with. There have been some small warranty actions on our scooters, the help and support from Kukirin are a very nice experience. They send spareparts/... See more

Rated 5 out of 5 stars

first i thougth it was a fake website but i orderd from it and it arrived and the staff helped me so good and i thougth it wouldt arrive but they kept reascuring me and it arrived there was a part da... See more

Company replied


Company details

  1. Motor Scooter Dealer

Written by the company

KuKirin Official Site


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

513 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(513)

459 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Company that operates agains EU consumer laws

I wanted to return the scooter after one week and company didn´t alow. Accordind to EU laws consumers have 14 day to return goods and have a full refund. Kurikin simply refused this. Therefore I don´t recommend this company that operates against EU Laws.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Whether you live in a city or in the countryside, for distances of 25-35 kilometers per day this is the best purchase you can make, this is ideal Quality product, fast shipping, excellent support

9 April 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thanks for the recommendation—it is awesome to know we're helping you cover those distances with ease!

Rated 5 out of 5 stars

It’s overall a flawless experience

It’s overall a flawless experience, the support is very fast and kind and delivery was very easy to navigate or change to a pickup station would buy again.

8 April 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

We look forward to seeing you again when you're ready for your next purchase. Enjoy the ride!

Rated 5 out of 5 stars

I am very satisfied with my KuKirin G4…

I am very satisfied with my KuKirin G4 scooter. The performance is strong, acceleration is fast, and the overall build quality feels solid. The scooter meets my expectations and is fun to ride. Delivery was also quick and smooth. I would recommend it.

6 April 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thanks for the recommendation, and have a blast out there on your rides!

Rated 5 out of 5 stars

Trustworthy company!

Fast delivery, product as described. Accessoires arrived a week later. Questions are answered quick and friendly. This company is professional and trustworthy! My dins are enjoying their e-scooters thoroughly!

23 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your trust in us and for highlighting our service—it means a lot to the whole team!

Rated 5 out of 5 stars

Trusted service

Trusted service. Scooter package received after around 10 days as described. Very satisfied with throttle problem settlement! They sent me the new throttle and controller so i can fix my scooter within the warranty period. Thank you!

1 April 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for the shout-out regarding our service—enjoy the ride!

Rated 5 out of 5 stars

Great experience

Great experience, thank you so much for your fast delivery 🚚 the product is perfect, I enjoy it every single day

Thank you kukirin 🛴

2 February 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thanks for the support, and keep enjoying those daily trips! 🚚✨

Rated 5 out of 5 stars

Kukirin G4 is the first scooter I ever…

Kukirin G4 is the first scooter I ever bought and I don't regret buying it, it looks so good and big as well,
I love the uniqueness of it, thanks to kukirin for this scooter, love it.

28 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your kind feedback! 😊

We’re really happy to hear that your first scooter experience with the G4 has been such a positive one. It’s great to know you love its design and unique style.

Thank you for choosing KuKirin—enjoy every ride! 🛴

Rated 5 out of 5 stars

Great scooter

Great scooter, easy ridding, nice feelling on the road, also very good and immediate support

28 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your great feedback! 😊

Rated 5 out of 5 stars

Best quality for the price

The moment that i got the scooter and unboxed it was the greatest thing, the best feeling ever and how powerful is the scooter, sure at this price there are some scooter's on the market but they dont compare to the quality of Kukirin, big 52v battery that lasts a good while. This is my experience coming from a 250w scooter to a 2000w beast.

20 June 2025
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thanks for sharing the excitement of your unboxing experience, and enjoy the ride!

Rated 5 out of 5 stars

They answered quikly and service was…

They answered quikly and service was very professional

28 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your feedback!
We’re glad to hear that you found our service quick and professional.

Rated 5 out of 5 stars

Amazing scooter

The G2 Pro provides a smooth and stable ride, even on slightly rough roads. Acceleration is strong, and the braking system feels responsive and safe. The suspension works well to absorb shocks, making longer rides comfortable. Overall, it is reliable and enjoyable for daily commuting.

Shopping Experience:
The purchasing process was simple and clear. The website was easy to navigate, and checkout was quick. Delivery was on time, and tracking updates were helpful throughout. Communication was generally clear, which made the overall buying experience positive

26 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you very much for your detailed feedback! 😊

Rated 5 out of 5 stars

Very happy

i am happy with my purchase from kukirin-escooter.com very good costumer support recived my kukirin g2 all good in my experience with the g2 is that on avarage it will go about 48-52 km-h but the range goes down alot so if you are not in a hurry use the middle mode so you can have more range also there was a little problem nothing to do with this company tho it is that the shipping took a little langor than expected but overall i recomend this website to order your escooters also if i have any problems with the scooter or the website i will make shure to updte this.

25 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your detailed feedback! 😊

Rated 3 out of 5 stars

Hello kukirin i want to only ask if…

Hello kukirin i want to only ask if this website i legit couse my mon ordered from here yesterday 24th and she thinks that we got scammed i hope not and i hope that i will come and it was the G2 could u tell me if they are in stock right know so i dont have to worry i reply would help so much

24 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Hello, we are a legitimate website. Once your order has been shipped, a tracking number will be sent to your email address. You can contact us via this email to obtain the latest updates regarding your package: support@kukirin-escooter.com

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