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Rated 1 out of 5 stars

Kukd’s website is so poor. Having made an order and paid for it the Resturaunt never got the order and knew nothing about it and getting a refund is not simple. Do not use this site for any orders.

Rated 1 out of 5 stars

We've noticed you haven't completed your order with The Bombay on kukd.com No your web app is shi# Went to pay rejected. [Acepted by bank] Lost order. Started again. Wanted me to create a... See more

Rated 1 out of 5 stars

I ordered through kukd, just after 10.30 pm, a meal from Spice Republic 176 Dartmouth Road, London, SE26 4QZ. The meal did not arrive. When I phoned, a man casually said that the kitchen closed at... See more

Rated 1 out of 5 stars

Ordered online an Indian meal from memsabb Indian restaurant Hertford. 5 minutes later I receive a phone call to say there will be no delivery as the restaurant is closed and I should rece... See more

Company details

  1. Online Food Ordering Service

Written by the company

Food Lovers...want something tasty delivered to your door? We can help! We’re constantly adding great new restaurants to tickle your taste buds! Visit our website or download our app to discover a great takeaway experience near you offering tasty discounts and reward with every order! #ForFoodLovers


Contact info

1.3

Bad

TrustScore 1.5 out of 5

127 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

absolute rubbish do not use

absolute rubbish do not use. they give you a delivery time which the actual restaurant doesn't know anything about hence delivery over an hour late & that's only after ringing the restaurant direct to chase. No response to emails

29 September 2018
Unprompted review
Rated 1 out of 5 stars

First time I used them they took my…

First time I used them they took my money and then they rang me and said the restaurants not open. I said well okay why weren't they offline on your website they couldn't give me an answer.

They said they're going to have to cancel my order and a refund would take 2-3 working days. I had noooo money to get another meal!! I HAD TO EAT AN APPLE FOR DINNER and they didn't seem to care. First and last time ill ever use Kukd.com BEWAREE!!!

18 September 2018
Unprompted review
Rated 1 out of 5 stars

Not even worth one star/buffoons

Not even worth one star. i booked a restaurant through these buffoons (for lunch with a client) and was sent a mail confirming my booking. The restaurant had no record of my booking and we were forced to find an alternative restaurant. Kokd off.

17 September 2018
Unprompted review
Rated 1 out of 5 stars

Unknowingly used this company; watch out!

Without knowing I ordered through this company- was re-directed through a restaurant website. The order got cancelled by the restaurant however I was debited £50.50 by KUKD.com. Told 3-5 working days to get the money back. Absolute joke, I have not even bought anything!

10 September 2018
Unprompted review
Rated 1 out of 5 stars

Total failure

Email from Kukd to say our order was coming at a specific time. Order never arrived. Phoned takeaway direct and they had no record of the order. Crap.

25 August 2018
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish ordered takaway…

Absolutely rubbish ordered takaway local takeaway clydach swansea The SPICE HUT at 18.15 hrs paid online a d mo food deliverd at time of writing this review at 22.10 hrs nearly 4hrs aftr I ordered - emailed KUKD 5 times aftr they said am agent will ring me STILL WAITING FOR THE CALL at 22. 11 hrs asked via email to KUKD for a refund of what I paid for the food nearly £19 and mo email - Rang the takaway 4 times but NO ANSWER will pass on bad reviews to locals in Clydach about Spice Hut they were obviously closed but their website showed them open POOR POOR POOR
0 out of 10 wish I cud give a lower score

3 July 2018
Unprompted review
Rated 1 out of 5 stars

Eurofood just stick to that

Eurofood just stick to that, why venture into kukd.com when there is no customer service. The government are investigating this company for tax fraud. Avoid these scammers. Order directly to Takeaways and restaurants. Why be lazy?

4 May 2018
Unprompted review
Rated 1 out of 5 stars

TOOK MONEY FOR A CLOSED SHOP

TOOK MONEY FOR A CLOSED SHOP! Refunded money, however, waiting 35 mins for an order only to find out that it wasn't coming and that they were refunding my money at a later date was totally unacceptable.

Will not be using again!

10 April 2018
Unprompted review
Rated 1 out of 5 stars

Sending me unsolicited emails

Sending me unsolicited emails. Getting sick and tired of companies abusing my private data. I would ask where they got my data from but I doubt I would get an answer judging by their lack of customer service.

7 April 2018
Unprompted review
Rated 1 out of 5 stars

Don’t use kukd.com!!!

Ordered food at 6:30pm via kukd.com but at 8:30 after no food had arrived rang the restaurant to be told they’d received no order and there was nothing they could do. I emailed kukd straight away 48 hours later are still waiting for an explanation and refund? Will never use them or the Tamarind in Abergavenny ever again. Utter disgrace and appalling service.

7 March 2018
Unprompted review
Rated 1 out of 5 stars

Kukd waste of time

Ordered food thinking the restaurant was open they took the money only telling me to wait 5 day that's not the worst part obviously the order got cancelled but they didn't send me an email to day look your order was cancelled plus no confirmation to say I'll get my money back but I've opened a PayPal case Now kukd is a scam keep your money do not order from them please I've been unable to eat this evening order number is 288272 please sort this

1 March 2018
Unprompted review
Rated 1 out of 5 stars

never using again

never using again. didnt put the order through. even the restaurant recommended a different website. Wont be using again
order no. 285704

23 February 2018
Unprompted review
Kukd.com logo

Reply from Kukd.com

Hello Sarah

Can you please provide me with an order ID so i can look into your order and see what exactly happened.

Await your reply

Shah
Kukd.Com

Rated 1 out of 5 stars

Absolute disgrace....

Absolute disgrace ordered a takeaway they took my money didn't deliver the whole order even delivered late and offered no refund and customer service is, I would say bad but it's an under statement, shocking... avoid at all costs

19 February 2018
Unprompted review
Kukd.com logo

Reply from Kukd.com

Hello Chris

Sorry to hear about the service you received.
In order for KUKD to look into this matter for you can you please provide an Order ID
await your reply
Kind regards

Shah

Rated 1 out of 5 stars

Accepted order & money, waited35 minutes and cancelled.

Accepted order & money. Sent "food is on its way" email. Then 35 minutes later - emailed to cancel order claiming "resteraunt not accepting orders".

Fortunatly, I used paypal so got money back.

Rude staff later claimed I'd given them wrong phone number!! When you use paypal - the registered number and address are visible with the order.

Liars - time wasters - rude and incompident.

Dont waste your time - read the reviews and order directly from the resteraunt (even if they don't accept paypal).

18 January 2018
Unprompted review

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