Kudosity Reviews 145

Would happily recommend them to anyone requiring SMS marketing services. I had an issue and they rectified it within 30 minutes. The support agent (I didn’t catch his name) was polite and gave me the solution to my problem. Thank you!

Gaurav and his team have been fantastic to work with and were very helpful to getting our account set up and integrated with Salesforce

Mustafa and the team at Kudosity have been excellent to work with. The SMS platform is reliable, easy to use, and integrates seamlessly into our workflow. Delivery rates and performance have been consistently strong, which is critical for our campaigns.

Mustafa in particular has been incredibly helpful and responsive, always quick to assist and provide solutions when needed. It’s clear they genuinely care about their clients and the success of their messaging.

Highly recommend Kudosity to anyone looking for a solid SMS platform backed by great support.

Your employees and easy to use software are your biggest assets. Gaurav was absolutely brilliant. From star and finish and even afterwords, nothing was a problem. Thank you for making it so easy.

Provided expert guidance in an area of which I have almost zero knowledge. Much appreciated

Gaurav has been incredibly attentive to all our needs, we had a last minute request to help us link into our Shopify to Kudosity for a live pop up at Chatswood Chase in Sydney. Gaurav Investigated options the same day and came back with a solution that automated our process. Can’t recommend him and Kudosity enough, the no lock in contract was a big win for our client!

Kudosity's SMS services are good value and by far the best fit we could find, for our business.
Also - a shout out to Angie in support, they're a superstar

Ryan Paraiso, Senior Technical Support Specialist from Kudosity, responded promptly and provided an effective solution within minutes.

We greatly appreciate his professionalism, responsiveness, and efficiency in resolving our issue.

After trialing other platforms with so many hidden costs for SMS marketing it was refreshing to use KUDOSITY. The transparency in pricing, real time help if we needed it, and return on our campaigns was amazing. We recommend KUDOSITY in the fullest.

Gaurav is on the ball, quick, helpful and genuinely makes me feel like a partner more then a customer!

Gaurav was so helpful with setting up our account. Really happy with the service and can’t wait to send our first sms.

I’ve been really impressed with the level of service from Kudosity. It’s rare these days to find a team that combines great customer support with fast communication and a genuine willingness to help. Every interaction I’ve had with Gaurav has been smooth and professional, and you can tell they actually care about their customers.

Highly recommend them — they make the whole process easy and stress-free.

I have been using Kudosity for over 10 years and seen the company grow and develop. As an Australian company they have maintained an excellent customer focused experience and provided true partner support.

I found the representative friendly and helpful. He provided me with all the information I needed, to make the right choice for our organisation.

We’ve used Kudosity to deliver healthcare campaigns for Healthcare and Hospitality Clients, and the results were flawless. 99.6% delivery, zero opt-outs, and zero noise. What impressed me most was how clean and compliant the system is. No UX clutter, so you can focus on message precision. Kudosity lets us scale respectful, customer-centered communication with full confidence.

I’ve been using Kudosity for SMS campaigns, and what stands out most is consistency. Messages get delivered — no spam flags, no random failures, just clean, reliable delivery.

What I really appreciate though is their support team. You can tell they actually know the product and care about results — quick responses, practical advice, and they don’t hide behind canned replies.

If you run a business that depends on reaching people directly and respectfully, Kudosity is one of the few platforms I’d actually trust.

PleaseSign has been using Burst and now Kudosity for Over 5 years now. We love the fact that we can contact our account manager for anything that we need. The personal service goes a long way. It's so much easier contacting one person instead of a string of replies from ticket handlers that goes nowhere.

We've been using Kudosity for over 4 years as an agency, and it's been one of the most dependable SMS platforms we’ve worked with. Their team support is outstanding, from onboarding new clients to resolving technical issues quickly and clearly.

What stands out most is how approachable and hands-on their support team is. Whether it's a campaign question or a platform query, they’re always ready to jump in and help. Our clients have seen real results using Kudosity, and we feel confident recommending it to any brand looking to grow through SMS.

Superb platform. Solid people. Highly recommended.

Our business has been using Kudosity (formerly BurstSMS and TransmitSMS) since September 2020.

Their customer service continues to improve as they focus on resolving requests and striving for excellence.

We look forward to continuing our partnership with Kudosity to ensure our messaging campaigns succeed and our support needs are handled efficiently.