Staff were fantastic explained the step by step process all the way through our call and product was exactly what we needed. Would recommend to anyone looking for good competitive priced insurance f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 63% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from KT Insurance
Call was quick and easy, claim was made then for windscreen replacement. Windscreen company called right after I got off the phone and sorted repair.

Reply from KT Insurance
The process was simple and staff friendly and efficient.

Reply from KT Insurance
Staff member answered promptly, courteously and was helpful in choosing alternatives/add-ons.
Price was competitive.

Reply from KT Insurance
Very helpful in arranging insurance and at a really good price.

Reply from KT Insurance
Luke was a total legend in helping to organise insurance cover. His industry and personal knowledge helped to make the application and purchase seamless. All questions answered, no question too big of an ask, and the assistance in explaining simply which cover options were available made the entire process easier to deal with.

Reply from KT Insurance
I always find that the operators are helpful and informative. A follow up was required and I was informed every step if the way.

Reply from KT Insurance
i was very appreciative of the advise i was given and the speed of wich the claim was processed helped with all the trauma i had been through.

Reply from KT Insurance

Reply from KT Insurance
Claim process started well but then had to contact several times after having waited several weeks without hearing anything. It felt as if nothing was going to happen until I pressed with a few phone calls to get approval for repairs to go ahead.

Reply from KT Insurance

Reply from KT Insurance
I contacted KT re a broken rear window on my MAZDA BT50 utility canopy. On telephoning KT and lodging my claim I received a confirmation email within one hour acknowledging my claim advising the procedures required to have the damage assessed and repaired. The window was fitted by my repairer in Strathalbyn and on laying the invoice and lodging the paid invoice to KT I received a response within two hours advising that the claim had been approved for payment and that the payment was being processed. I received my reimbursement within four days. The KT Staff who handled my claim were very professional in handling my claim Thank you KT

Reply from KT Insurance
Very helpful and easy to deal with and also their pricing of their products are very competitive

Reply from KT Insurance
KT Insurance handled everything promptly and kept me informed. Any delay was with the repairer

Reply from KT Insurance
such an easy process to go through and get the cover I wanted no upselling or paying for what I don't need.

Reply from KT Insurance
The easiest done in 10 minutes. Lovely lady on the phone.

Reply from KT Insurance
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.