KT Insurance Reviews 

5,016
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,002 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being helpful, professional, and friendly, offering clear explanations and making the process easy to understand. Many appreciate the excellent customer service, noting the ability to speak to a person promptly and the overall ease of the process. Reviewers also highlight the competitive pricing and good value, often finding better deals compared to other providers. However, some customers also noted that certain repair processes could be lengthy, with people experiencing delays in getting jobs finished. Reviewers mentioned needing to make multiple calls to get approvals or updates, and some waited extended periods for repairs to be completed.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Service

Customers had positive experiences with service, often describing it as great, efficient, and professional.... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, knowledge, and... See more

Price

Users describe positive interactions with price, consistently finding it competitive and reasonable compared... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the ease of understanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff were fantastic explained the step by step process all the way through our call and product was exactly what we needed. Would recommend to anyone looking for good competitive priced insurance f... See more

Company replied

Rated 5 out of 5 stars

Quote was prompt Well explained by the person I spoke to Good to be able to pick up the phone and talk to someone rather than just doing a chat online. Also, the first quote I received from the on... See more

Company replied

Rated 5 out of 5 stars

The service from your Sunshine Coast rep Mark was awesome , very helpful and informative so I could way up my decision on who to go with 👍 On my return phone call I informed Mark that my compariso... See more

Company replied

Rated 5 out of 5 stars

Graham went through each detail thoroughly to make sure i receive the best cover for the best price. He was so personable as well as professional. I was literally parked up on the side of the road w... See more

Company replied


Company details

  1. Caravan and Motorhome Insurance Company
  2. Auto Insurance Agency
  3. Insurance Agency
  4. Insurance Company

About KT Insurance

Written by the company

We are your trusted partner for comprehensive RV insurance in Australia.

At KT Insurance, we understand that your RV is not just a vehicle; it's your gateway to adventure and unforgettable memories. Whether you own a motorhome, camper van, caravan, 5th wheel, or tow vehicle, we're here to protect your home-on-wheels and ensure you have the freedom to explore without worry.

We offer insurance for:

Motorhomes & Campervans
motorhome image

5th Wheelers
motorhome image

Touring Caravans
motorhome image

Slide-On Campers
motorhome image

Converted Buses & Coaches
motorhome image


Issued by Lifestyle Insurance Group t/a KT Insurance who is acting (under its own AFSL) on behalf of the insurer QBE Insurance Australia Limited. Any advice is general only. Excesses, limits and exclusions apply. Always read the PDS & TMD at ktinsurance.com.au.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(5,016)

1,983 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy process

Easy process. Worked as expected.

25 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your feedback—we’re glad to hear the process was easy and met your expectations. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Very Helpful

Very Helpful, affordable insurance with good features

25 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind feedback—it's great to hear you found our insurance helpful and affordable. We appreciate your support!

Rated 5 out of 5 stars

STAFF VERY HELPFUL

STAFF VERY HELPFUL, RELAYED CLEARLY TERMS AND CONDITIONS.

25 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words. We're glad to hear you found our staff helpful and the information clear.

Rated 5 out of 5 stars

New to KT

Person on phone was very helpful, and explained each point.

23 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words and for sharing your experience. We're glad our team could assist you and make things clear.

Rated 5 out of 5 stars

Polite,courteous and efficient service…

Polite,courteous and efficient service made for a seamless experience. Thank you 😊

17 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words and positive feedback. We're glad to hear your experience was seamless and appreciate you taking the time to share it!

Rated 5 out of 5 stars

Very easy to talk to good customer…

Very easy to talk to good customer service

17 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words—we're glad you found our team easy to talk to and helpful. We appreciate your feedback!

Rated 5 out of 5 stars

personal service

personal service

17 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words about our personal service. We appreciate your feedback and are glad you had a positive experience.

Rated 5 out of 5 stars

Easy people to deal with and a…

Easy people to deal with and a straightforward, practical process, thank you

24 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words and for highlighting our straightforward process. We appreciate your feedback and are glad we could make things easy for you.

Rated 5 out of 5 stars

Friendly person on the phone

Friendly person on the phone, quick and easy

24 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words. We're glad to hear you had a friendly and easy experience with us.

Rated 5 out of 5 stars

Very efficient but still friendly staff…

Very efficient but still friendly staff member John made effecting the whole insurance process easy and seamless and at a competitive price point.

24 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you so much for your kind words and for highlighting John's efficiency and friendliness. We're glad to hear the process was easy and seamless for you, and we appreciate your feedback.

Rated 5 out of 5 stars

Very friendly on the phone

Very friendly on the phone, answered all my questions and was very pateint. When unsure they sought advice from others and then informed me.

22 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words and for highlighting the helpfulness and patience of our team. We're glad we could support you and answer all your questions.

Rated 5 out of 5 stars

All my questions were addressed and the…

All my questions were addressed and the person made it an easy solution

16 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind feedback. We're glad to hear your questions were answered and the process was made easy for you.

Rated 5 out of 5 stars

Easy to arrange windscreen replacement…

Easy to arrange windscreen replacement on the phone. Immediate response from both KT Insurance and the windscreen company. Replaced at home in about 30mins! Perfect.

23 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you for sharing your experience and for your kind words. We’re glad to hear the windscreen replacement was quick and hassle-free for you.

Rated 5 out of 5 stars

Easy friendly communication 👌

Easy friendly communication 👌

23 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words and for highlighting our communication—it means a lot to us. We're glad your experience was smooth and friendly.

Rated 5 out of 5 stars

New Policy

when i phoned in to change my policy the lady was Very helpful

16 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your feedback. We’re glad to hear you found our team helpful when updating your policy.

Rated 5 out of 5 stars

Email change request

Email change request: prompt action by KT. Received confirmation that it was actioned. Thank you

23 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind feedback. We're glad to hear your email change request was handled promptly and appreciate you taking the time to let us know.

Rated 5 out of 5 stars
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words about our team and the quick payout process. We appreciate your feedback and are glad we could assist you.

Rated 5 out of 5 stars

The Customer Service team were…

The Customer Service team were exceptional and understanding. Hoping that if ever we need to make a claim the process will be as easy!

23 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you so much for your kind words about our Customer Service team. We're glad to hear you had a positive experience, and we’re here to make things as smooth as possible if you ever need to make a claim.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I spoke with Jack to discuss a comparison with my current insurer then John helped me with finalising my insurance. Both staff made the switch very easy. No long queue on the phone. We'll done

23 June 2026
KT Insurance logo

Reply from KT Insurance

Thank you so much for your kind words and for highlighting the helpful service from Jack and John. We're glad to hear the process was smooth and easy for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look