Ktec Telescopes Reviews 

636
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally knowledgeable, friendly, and always ready to provide helpful advice for any purchase. People deeply appreciate the personalized support when choosing astronomy equipment and suitable accessories for their specific needs. Consumers are also very pleased with the excellent product quality and the wide selection of items available. Furthermore, shoppers highlight the incredibly fast delivery service, noting that orders frequently arrive at their doors within just a couple of days. Reviewers emphasize that dealing with a reliable local business makes buying expensive gear completely straightforward and stress-free.

What people talk about most

Product

Users describe positive interactions with product, consistently highlighting high quality and great... See more

Delivery service

People report positive experiences with delivery service, highlighting very quick order acceptance and prompt... See more

Service

Reviewers mention positive feedback about service, highlighting a stress-free and professional experience.... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and expertise. Reviewers... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick acceptance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Literally the day before a near total eclipse, Stephen went out of his way to ensure we all got our necessary filters and equipment. I can't thank him enough, he saved me from not being able to capt... See more

Rated 5 out of 5 stars

A Great Company to Deal with and Stephen is so knowledgeable and helpful and always available to help with advice. It's so much nicer to be able to deal with somebody one-to-one. After many phone... See more

Rated 5 out of 5 stars

The rapid delivery service was brilliant. Only 2 days ordered & I received the delivery. I got the telescopes for Christmas presents, so far I have not opened the boxes. But hopefully all will be o... See more

Rated 5 out of 5 stars

Ordering was really straight forward. I ordered a beginner telescope for my child. The assembly was quick and very easy to follow the instructions. It was delivered on time. We have had great fun usin... See more


Company details

Written by the company

Irelands premier dedicated astronomy and astrophotography shop


Contact info

5.0

Excellent

TrustScore 5 out of 5

636 reviews

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5.0

All reviews

(636)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Sorted no problem

The first item I got malfunctioned .
Gave them a call was replaced no problem .
Was for collection and demo given of it working .
Good Service all round

30 April 2024
Rated 5 out of 5 stars

Outstanding service!

Honestly, I couldn't be happier with Ktec Telescopes. Top tier service, no doubts there. Buying a star tracker was a long process for me because of the different ones out there, so finding the Star adventurer and Ktec Telescopes was a sigh of relief. However, upon the purchase day, the Adventurer pack was sold out. With some hope I contacted Ktec, and they really went the extra mile with my request. I bought the pack without the tripod, but asked if I could recieve that when they had stock. Today, I received the tripod. Thank you Ktec for accommodating my request and for your professional and trustworthy standards. Tripod at last!
I will definitely be back once my pocket has recovered. Also, I will definitely be recommending you and your services. Thanks again!

29 January 2024
Rated 5 out of 5 stars

Excellent service!!

I recently had a damaged corrector plate on my Nexstar 5SE, which I was assuming would need to be sent back to Celestron. I contacted Steven at Ktec and he couldn’t have been more helpful. I sent the scope up to Steve and he managed to get a replacement glass from Celestron and not only that he replaced and calibrated the glass in his own time. I am regularly ordering items off Ktec and their service is brilliant, would not go anywhere else now.

7 February 2024

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