We rented this out for a high school’s very first prom. Everyone loved it! The photos printed nicely and looked amazing. Everyone enjoyed the unlimited printing so they were able to get pictures for t... See more
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Review summary
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Ordering, delivery, usage, and returning couldn't have been easier. We are very happy that we used KRUU for our Prom this year. Our students loved getting the printed pictures that night and still... See more
Company replied
Kruu ALWAYS does incredible! I have rented multiple time's and, somehow, it gets better and better with each experience. Customer Service is the absolute best--I haven't had a customer service experie... See more
Company replied
Kruu photo booth provided such an incredible opportunity for my guest to enjoy at our son’s graduation party. It was very easy to set up and start using. I was able to create a scrap book with the ext... See more
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Company details
Written by the company
At KRUU, we transform weddings, birthdays, company events and other special occassions into unforgettable celebrations with our premier photobooth rental services. With a keen focus on creativity, innovation, and capturing special moments, we take your wedding festivities to the next level. Our photobooths are not just about taking pictures; they’re about creating cherished memories that will be treasured for a lifetime. Why choose KRUU Photobooth for Your Wedding? Unforgettable Experiences: We believe that every event should be unique and memorable. Our photobooths are designed to create immersive and engaging experiences that leave a lasting impression on your guests. From themed props to individual designed prints, every detail is crafted to make your event extraordinary. Unleash Your Creativity: Our photobooths aren't just about taking photos – they're about self-expression. Whether it's striking a pose, making a goofy face, or showing off your style, our booths provide the perfect platform to let loose and be yourself. Quality Keepsakes: Every snapshot is a memento of laughter, love, and togetherness. And our photobooths deliver high-quality prints that capture the essence of your event. These tangible keepsakes allow you and your guests to relive the fun and laughter for years to come. Seamless Convenience: Our photobooth rental process is designed for your convenience. From setup to teardown, it's a seamless & quick experience, so you can focus on enjoying your special day. Our user-friendly interfaces make capturing memories a breeze for guests of all ages. How KRUU Elevates Your Party / Event: Photobooth Rentals: Elevate your wedding, birthday, company event and more with our captivating photobooth rentals that turn moments into memories. Quality Event Keepsakes: Cherish your special day with high-quality, vivid photographs that serve as keepsakes. Convenient Photobooth Services: Enjoy a seamless and hassle-free wedding with our convenient photobooth services. Memorable Event Moments: Make your event unforgettable with creative and dynamic photobooth snapshots. Order a KRUU photobooth today: Your special event deserves a touch of magic, and KRUU is here to provide it. Our photobooths create connections, amplify joy, and turn gatherings into vibrant memories. Join the KRUU experience today and let's capture the spirit of your event, one snapshot at a time. Contact us now to discover how we can elevate your special occasion with our premium photobooth services.
Contact info
Bergrat-Bilfinger-Straße 5, 74177, Bad Friedrichshall, Germany
- 0800 7240914
- support@kruu.com
- kruu.com
4.7
Excellent
23K reviews
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This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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Device was great
Device was great. The only upset was the foot pedal didn't work and would have made it easier taking the photos instead of having someone step out to push the button on screen every time.
6 June 2026
EXCELLENT service and quality
EXCELLENT service and quality! It was super easy to use and my family had a blast. Thank you guys so much. My friends and family will only be using you guys
5 June 2026
We got ours a day earlier than…
We got ours a day earlier than expected. Easy to put together and use. It was a huge hit at our anniversary party. We will definitely rent again.
30 May 2026
Thank you for the fun!
Thank you for your services! It was an easy setup with great instructions with the video. I loved the early arrival and easy return. We had fun with the props too, I wish more people had shown up to use more film. But oh well! Their loss! We will use your services again, thank you for the new and exciting experience!
6 June 2026
Reply from KRUU
Hi, Jenny.
“Thank you for the fun!”... honestly, right back at you!
We’re so glad setup felt easy and that the video instructions helped everything come together smoothly.
And props getting some love? Always a win. Nothing brings out people’s inner comedian quite like a good prop box.
We’re really happy you had a fun and new experience with us, and we’d love to be part of your next celebration whenever you’re ready.
Best,
KRUU US
Grad party with Kruu
It was a lot of fun, but the printer kept acting up and it was down quite a bit so a lot of family members missed out on using it. Also wish we had even til the end of the day after the event to ship it off, ups isn't open til after I have to be at work... Had to be late to get to ups before noon.
31 May 2026
Reply from KRUU
Hi, Sandra.
We’re really glad to hear it was a lot of fun overall, but we’re genuinely sorry the printer issues got in the way of that experience.
When family members are lining up and excited to use the booth, downtime is the last thing anyone wants, and it’s understandable that it felt disappointing for those who missed out. That’s not the flow we aim for during an event.
We also hear you on the return timing. Having to rush to UPS in the middle of a work schedule (or worse, be late) is an extra stress nobody needs after an event. That kind of logistical squeeze can definitely take the shine off an otherwise great experience.
Thank you for still sharing your thoughts, even with those frustrations.
Best,
KRUU US
KRUU gave us an amazing wedding experience
Everything was so easy to set up. The delivery process was smooth. The return process was smooth. And the pictures all came out amazing. I had 0 complaints from anyone at the event, and everyone was having fun using it.
5 June 2026
Great all around
This was great all around. Efficient delivery. Great product and easy return. It was the life of the party. Everyone loved it.
5 June 2026
Will use again!
Customer service was so helpful as I’m not the best at technology. It really is very easy to use.
5 June 2026
Big Hit at Our Grad Party!
Arrived with plenty of time to set up & test it. Worked perfectly! On event day, it was a big hit!
5 June 2026
Everyone loved it
Everyone loved it, the only downfall was pictures were too small, and it wouldn't allow me to change settings
30 May 2026
Very smooth process from beginning to…
Very smooth process from beginning to end. Only thing is, pick up is not communicated well, the email from Kruu states someone "must" be there to sign for pick up. I ended up waiting all day and UPS stated no signature needed. As far as product and quality, excellent!
5 June 2026
Reply from KRUU
Hi, Amber.
We’re really glad to hear the overall process was smooth and that you were happy with the product and quality.
That said, we’re sorry for the confusion around pickup instructions. We completely understand how frustrating it is to wait around all day expecting a signature requirement, only to find out it wasn’t actually needed. That’s time you could’ve spent doing literally anything more fun than being on UPS watch.
Feedback like this is really helpful because it highlights exactly where communication needs to be clearer and more consistent. We’ll make sure this is looked at so the instructions better match what actually happens during pickup.
Thanks again for taking the time to share your experience!
Best,
KRUU US
Excellent experience
Excellent experience from start to finish! The photo booth arrived on time, was easy to assemble, and included clear instructions and all necessary equipment. Customer service was exceptional, and the return process was seamless. The booth was a hit at our event, and I would definitely rent from them again. Highly recommend! ⭐⭐⭐⭐⭐
5 June 2026
High School Prom!
We rented this out for a high school’s very first prom. Everyone loved it! The photos printed nicely and looked amazing. Everyone enjoyed the unlimited printing so they were able to get pictures for their parents as well as for themselves. It was an amazing value and we will definitely be renting it again.
29 May 2026
Phenomenal
Phenomenal product. Easy process from start to finish. So much fun was had! My family will definitely use Kruu again!
5 June 2026
Great product
Arrived early, easy set-up, big hit at the party. Convenient gallery of all photos!
5 June 2026
Kruu made everything so easy
Kruu made everything so easy! The equipment arrived to my home 2 days before my daughter's grad party. It was easy to set up following the video. The party guests loved it! It was such a hit! I will definitely use this company again and will highly recommend to everyone I know!
30 May 2026
I’m very sad with the way things turned…
I’m very sad with the way things turned out.
Printer stopped working within the first hour of the wedding. The guests were soooo excited to come use it. I finally figured out some buttons to bypass the error message but guest after guest the message would pop up discouraging them from taking pictures. At some point I found myself (the bride) basically being a photobooth attendant so my guests could take pictures. I should get partial refund for this fiasco.
On the other, camera worked well, easy to operate, the FEW pictures we got were quality.
4 June 2026
Reply from KRUU
Louise,
Thank you so much for taking the time to share your experience, and first and foremost, congratulations on your wedding! We are truly sorry that the printer issue put such a damper on what should have been a completely stress-free and joyful celebration. The last thing any bride should have to worry about on her wedding day is troubleshooting equipment.
Your feedback means a lot, and we want to make this right. We'd love to offer you a print credit so you can still enjoy those beautiful photos from your special day, because even though the experience wasn't what it should have been, those memories absolutely deserve to be printed and cherished.
We'll be in touch shortly with the details on how to redeem your credit. Again, we're so sorry for the frustration this caused, and we truly hope the rest of your wedding day was everything you dreamed of.
Best wishes,
KRUU US
Our printer was delivered broken
Our printer was delivered broken. We were told KRUU would print our pictures and send them to us but I haven't received a response to my email when I contracted customer support.
30 May 2026
Reply from KRUU
Hi, Sarah.
We’re really sorry this happened, especially on a day that was meant to be memorable and fun. A broken printer at delivery is already frustrating, and then being left waiting for support on top of that is not the experience you should have had.
You absolutely should have received a timely response and clear next steps for getting your photos printed and delivered. If that hasn’t happened yet, that’s a serious gap in support follow-through, and it needs to be addressed.
Thank you for taking the time to leave feedback even though the experience was disappointing. It helps flag issues that need immediate attention so they don’t repeat for others.
Best,
KRUU US
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