KRUU Reviews 22,753

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,083 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of setting up and using the product, making it a hit at various events like weddings and graduation parties. The delivery service is consistently praised for being timely and convenient, often arriving early, which allows for practice before the event. People also appreciate the excellent quality of the photos and the generous amount of supplies provided, including paper and ink. The ability to access and download all digital photos afterward is a significant bonus for many, allowing them to cherish memories and share them easily. However, some customers also noted that the printer could be slow, leading to lines at events, and a few experienced issues with reprinting photos or the printer glitching. Some people were dissatisfied with the limited options for background colors/designs and the small size of the photo strips.

What people talk about most

User experience

People report positive experiences with user experience, consistently highlighting the ease of setup, use,... See more

Product

Customers consistently note positive experiences with the product, often describing it as a "big hit" for... See more

Delivery service

Customers had positive experiences with delivery service, frequently noting that items arrived on time, often... See more

Quality

Reviewers highlight positive aspects of quality, with many consumers praising the great quality of the... See more

Service

Reviewers mention positive feedback about service, with many expressing high satisfaction and a strong intent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I posted this on Google, but 10/10 definitely recommend! It was simple to put together and easy to use. Super cheap also vs paying an astronomical amount of money for other photo booths. All my weddin... See more

Company replied

Rated 5 out of 5 stars

We loved the Photo Booth the text the day of the return were a little uncalled for we are adults and know how to tell time and didn’t need to continuous text messages of a count down of time of gettin... See more

Rated 5 out of 5 stars

We rented a venue with a lot of entertainment options yet this Photo Booth was being used for the entire 4 hour party! We didn’t even go through half of the supplies sent, and the light from the unit... See more

Company replied

Rated 5 out of 5 stars

Ordered this for my stepdaughter's graduation and could not be more pleased! Set up and tutorials were easy, the photo's printed out great, and the full photo library to download was an extra bonus. T... See more

Company replied


Company details

  1. Photography Service
  2. Event Planner
  3. Photo Printing Service
  4. Wedding Planner
  5. Wedding Service

Written by the company

At KRUU, we transform weddings, birthdays, company events and other special occassions into unforgettable celebrations with our premier photobooth rental services. With a keen focus on creativity, innovation, and capturing special moments, we take your wedding festivities to the next level. Our photobooths are not just about taking pictures; they’re about creating cherished memories that will be treasured for a lifetime. Why choose KRUU Photobooth for Your Wedding? Unforgettable Experiences: We believe that every event should be unique and memorable. Our photobooths are designed to create immersive and engaging experiences that leave a lasting impression on your guests. From themed props to individual designed prints, every detail is crafted to make your event extraordinary. Unleash Your Creativity: Our photobooths aren't just about taking photos – they're about self-expression. Whether it's striking a pose, making a goofy face, or showing off your style, our booths provide the perfect platform to let loose and be yourself. Quality Keepsakes: Every snapshot is a memento of laughter, love, and togetherness. And our photobooths deliver high-quality prints that capture the essence of your event. These tangible keepsakes allow you and your guests to relive the fun and laughter for years to come. Seamless Convenience: Our photobooth rental process is designed for your convenience. From setup to teardown, it's a seamless & quick experience, so you can focus on enjoying your special day. Our user-friendly interfaces make capturing memories a breeze for guests of all ages. How KRUU Elevates Your Party / Event: Photobooth Rentals: Elevate your wedding, birthday, company event and more with our captivating photobooth rentals that turn moments into memories. Quality Event Keepsakes: Cherish your special day with high-quality, vivid photographs that serve as keepsakes. Convenient Photobooth Services: Enjoy a seamless and hassle-free wedding with our convenient photobooth services. Memorable Event Moments: Make your event unforgettable with creative and dynamic photobooth snapshots. Order a KRUU photobooth today: Your special event deserves a touch of magic, and KRUU is here to provide it. Our photobooths create connections, amplify joy, and turn gatherings into vibrant memories. Join the KRUU experience today and let's capture the spirit of your event, one snapshot at a time. Contact us now to discover how we can elevate your special occasion with our premium photobooth services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The Photo Booth arrived on time

The Photo Booth arrived on time. The instructions were clear, and it was easy to set up. I did not have any issues with the printer. It printed pictures quickly, and they were good quality. I loved that you can change the layout and play with the different sizes. Our guests enjoyed the Photo Booth and had fun. What a cool idea. I highly recommend.

5 June 2026
Rated 5 out of 5 stars

The Photo Booth arrived four days…

The Photo Booth arrived four days before the event. Everything worked fine the hell to videos that were on the website where exactly what was needed. The only drawback I can see is that you must get the Photo Booth to UPS by noon the next day after the event. this can be tricky if you had a good time at your event!

31 May 2026
Rated 5 out of 5 stars

Having this Photo Booth at our event…

Having this Photo Booth at our event allowed us to create so many amazing pictures and memories that the bride to be and all of her guest will be able to cherish for years. It arrived on time set up was super easy and everyone at the event had so much fun.

5 June 2026
Rated 5 out of 5 stars

So glad I rented from KRUU

So glad I rented from KRUU! It was super easy to set up! And it was the hit of the entire graduation party! lol EVERYONE loved it and had so much fun taking pics. I will rent from them again for next event for sure! Highly recommend this company for your events!!!!

28 May 2026
Rated 4 out of 5 stars

A lot of fun, but pictures are small

The KRUU machine was fun and very easy to set-up. We had no technical issues and lots of smiles.

However when you choose the design with multiple photos, the actual pics are quite small… even hard to see. Upon printing there was some disappointment that pics were hard to see. Especially those printed and cut to size on a strip. They were MUCH smaller than standard Photo Booth strip.

4 June 2026
Rated 5 out of 5 stars

I read many many reviews before…

I read many many reviews before deciding to make a purchase since I saw this as an ad on Instagram. There were thousands of reviews and mostly positive so I took a chance. It was fairly easy. You make the purchase they send you a link to login and pick out your photo designs. They give you pointers and a deadline of when to select the designs by. It arrived 2 days before my event. Had my sister put it together and it didn't take too long. Tested it out. The first 3 pages were blank but all the one after worked. Packed it back up so bring to the event site. My brother in law put it together with ease without my sister helping. Everyone loved the fact that they could select their design, retake any photos and make additional prints. I purchased the premium package which allowed for 100 reprints. I had a group of 8 and I told them to do a few reprints which you can find the photos in the gallery. Very easy to use. I definitely recommend. Returning to ups was a breeze. Had to put everything back and tape it up. A shipping label came with it. I didn't use up all 300 prints. I was actually nervous it wasn't enough but it was more than enough. If you're still debating, go for it. Someone at my sister's work saw it and inquire about it. This was a very easy process and the guests loved it.

4 June 2026
Rated 5 out of 5 stars

I highly recommend this company

I highly recommend this company. Fairly priced, arrived on time, easy to put together, provided more than enough printing paper and ink, and everything was very easy to disassemble and mail back. This was for an elementary school celebration and numerous staff asked about it or made positive comments. The students had a blast! We plan to rent again in the future.

4 June 2026
Rated 5 out of 5 stars

Highly recommend!

Arrived timely, was easy to put together, was the life of the party, and easy to send back. Would absolutely use this company and product again.

4 June 2026
Rated 5 out of 5 stars

The whole experience was great

The whole experience was great! Equipment arrived on time. Set up came with sufficient instructions that were easy to follow. We called the help line to ask how to change our photo design and customer service walked us through the steps - easy peasy! I received all the photos from my event 48 hours after I returned the equipment. Would highly recommend and use this service again! Thank you KRUU!

4 June 2026
Rated 5 out of 5 stars

Kruu worked out so well

Kruu worked out so well! We used kruu for our wedding and were very happy we did. We love a photobooth so we were looking at photobooth options with an attendant but we wanted something a bit more budget friendly. We got the highest tier package during some savings event (and got a very good deal). Setting up a layout was relatively simple through their app. We ended up needing to talk with support to figure out the best place to have it delivered and they were very helpful and fast in response. The delivery was very smooth, we had it delivered to a ups acces location near the venue. A couple friends set it up and tested it for us and everything worked great. Having the printer was fantastic. Our guests used it pretty seamlessly regardless of age. Returning it was equally easy (although our day of coordinator packed it up for us so I'm not sure if that part is challenging or not). We received the online gallery within a couple days of drop off and guests love that we're sharing the images with them. Overall, very happy with this experience.

30 May 2026

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