Kreafunk Reviews 1,332

Good quality of the sound, could better fit on the ears

We tried to get a Kreafunk A Jazz Stone and finally succeeded. The A Jazz Stone has a fantastic design; we really like both the design and the sound quality. The sound of the A Jazz Stone is very enjoyable.

Great company. Great service. I had some issues with my eadrphones, and they replaced them without any questions—and even upgraded me to a better model.

All to my linking. Highly recommended!

No tracking ,paid for in my shipping cost

I purchased the Kreafunk Dabbie, wheat colour from JB Hi Fi Marketplace and it arrived today. The buttons are inscribed but the lettering is not coloured or readable other than with a magnifying glass and a strong light. The radio crackles on FM stations and it is worse when the battery is charging. This is not the quality you would expect from a danish manufacturer, and is not worthy of a purchase.

I love the products I bought, the headphones ar really good and I like the design very much. Thank you!

Its real that the new clock After one or until two minite go out and first touch I can see the time

The customer service at Kreafunk is truly second to none.
Maja responded to my email incredibly fast, was extremely friendly, and above all very solution-oriented. Everything was handled smoothly and professionally, and I immediately felt taken seriously as a customer.

This kind of service is rare these days

I bought the two alarm clocks made by Kreafunk, to keep the iphones out of the bedroom. Delivery was super quick.
We’ve been using them for 2 weeks and morning wakeups are a little more manageable with the calming sounds and the backlight from the new model alarm.
It is a little confusing, to turn off the alarm, but that get’s you up i suppose and will become easier with use.

I ordered a speaker for Christmas. The first delivery was unfortunately the wrong color. However, kreafunk offered great support and I received the correct product within a few days. The speaker is of good quality and has a great sound.

Cute little loud speaker in happy yellow. Works well

I ordered a pair of Buzz headphones in Ivory Sand as a Christmas gift for my daughter, but I received them in Dusty Green. I reported the issue immediately and contacted customer service multiple times, yet I have received no response at all.

I haven’t tried the headphones since they are a Christmas present, but the delivery itself was fast. Receiving the wrong colour and being ignored by customer service is very disappointing.

I placed an order (#43010) and was looking forward to receiving my Kreafunk products. Unfortunately, the company shipped the wrong items for a part of my order. This was a clear fulfillment error on Kreafunk’s side.
​Upon contacting customer service to arrange an exchange, I was met only with robotic, template responses that completely ignored my specific problem. The company refuses to acknowledge their mistake or take responsibility for their shipping error.
​Crucially, Kreafunk is demanding that I pay the return shipping costs myself to send back the items they incorrectly shipped.
​I have already paid shipping once for an order that was fulfilled incorrectly. To ask the customer to pay again to correct the seller's mistake is unacceptable and dishonest business practice.
​Avoid this company if you value accurate order fulfillment and proper customer support. They make mistakes and then force the customer to bear the financial burden of fixing them.
​Resolution needed: Kreafunk must provide a pre-paid return label immediately and ship the correct items without any further charge to me.
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I contacted already I because my headphones I bought in January were no longer working… and they replaced them straight away with a newer model. This is fantastic customer service.

I bought some headphones about a year ago, great colors, quality of sound and design but recently the left side was not playing. I contacted the customer service team and they right away solved the problem and sent me a brand new pair and threw in a free headset microphone. Really great service and I love the headphones! Would highly recommend this company.

I’m really satisfied with the purchased product. Thanks

You sens me a wrong article
I orderered and payed for an a major 2 ivory sand and I recieved a Little package with a fast charger !
I am so unhappy
So
You havé to send me the right article i ordered
# 38307
I Hope for News soon

Béatrice Mura

Ordered 2 powerbanks and they are both useless.
Only charge less than 30% of my phone once empty.
Already left a bad review recently. Kreafunk replied to my review and sent friendly message and asked me to get in touch with their customer service.

Sent a few emails and reminders, but hear absolutely nothing from them. Really bad this!

I did not receive any response to my inquiry