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Krea Reviews 

129
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, most reviewers were somewhat happy with their experience overall. Many users appreciate Krea as a valuable and creative tool, finding it fast and effective for generating images and exploring ideas with its wide range of models and intuitive interface. Reviewers often highlight its ability to produce consistent, high-quality results, and several customers also praise the helpful and professional customer service for resolving account issues. However, some people mentioned significant issues with subscriptions and billing, including unexpected charges, automatic renewals without permission, and concerns about token usage. Customers also reported difficulties with customer support being unresponsive or unhelpful when trying to resolve these financial concerns or obtain refunds. Additionally, some found the AI output to be inconsistent or unusable, with concerns about prompt restrictions and the tool not being user-friendly for beginners.

What people talk about most

Product

Customers had ambiguous experiences with the product, with many praising it as a fantastic resource and a... See more

User experience

Reviewers mention ambiguous feedback about user experience, with many praising the platform as an amazing,... See more

Artificial intelligence

Clients share ambiguous opinions on artificial intelligence, with many praising its capabilities and... See more

Subscription

People report ambiguous experiences with subscription, with some customers finding the monthly subscription... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers reporting positive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A convenient aggregator for testing new commercial models so as not to pay for many different subscriptions. But to solve specific problems, it seems better to use the neural networks themselves or sp... See more

Rated 2 out of 5 stars

The image and video quality are indeed very good. However, credibility has been seriously damaged by the decision to publicly advertise a free tier that was later silently removed. Support claims... See more

Rated 2 out of 5 stars

Krea promised a lot but I was required to pay for a subscription before I could test the AI service to see if it was suitable. They also promised to refund if not satisfied. The AI generation was la... See more

Rated 2 out of 5 stars

It is artificial, but without intelligence, it is unable to follow or carry out any instructions. Neither in English nor in any other language. A 5-year-old child is capable of following instructions,... See more


Company details

  1. Software Company
  2. Software Vendor

About Krea

Written by the company

Krea is an AI creative suite based in San Francisco, CA. We help anyone turn an idea into professional-quality images and video, right from the browser, with no design or technical skills required.

Krea brings today's leading AI models together in one place, so you do not have to juggle a dozen separate apps. Whether you are a designer, marketer, content creator, photographer, small business owner, or hobbyist, you can go from a simple description to a finished visual in minutes.

What you can do with Krea:

  • AI image generation: create images from a text prompt or your own reference images.
  • AI video generation: turn text and images into video.
  • Enhance and upscale: restore and sharpen photos and footage to crisp, high resolution.
  • Edit: retouch, inpaint, and compose on an open canvas.
  • Real-time generation: watch your image update instantly as you type or draw.
  • Train your own styles: teach Krea your look so everything you make stays on brand.
  • 3D: generate 3D models and build scenes.

We keep powerful tools approachable and fast, and we ship new models and features constantly. Our community helps shape what we build next.

You can start for free, with paid plans available as your needs grow. Krea runs in any modern browser, with nothing to install.

Get in touch: visit krea.ai, join our Discord, and follow @krea_ai on X.


Contact info

3.5

Average

TrustScore 3.5 out of 5

129 reviews

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3.5

All reviews

(129)

96 reviews in the last 12 months

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Rated 3 out of 5 stars

no support, no communication, poor power lately

I almost only use Krea.ai for enhancing images. either these I created with image generators. Or these I am getting from my clients with a poor quality, which we get a lot from old film. In the past I had to enhance them by hand in photoshop, which always takes ages, particulary by enhancing hair. actually I have been super happy with Krea because the enhancing results are always great. But what is really super poor and seems to be less professionaly is that there is zero costumer support and communication what a lot of people critizise here. for a few days now it seems they are having strong issues with the platform or server, it seems to be more or less down every now and then, its not responding and working properly. It takes ages to upload a picture or enhance it or even access the site. it mostly does nothing. I am waiting and waiting. as I use it professionally its really a pain in the ass because there are no informations to the costumers about any problem they maybe are trying to solve or anything. this is really annoying. and what i read here, they dont even seem to care about reviews or questions. no reply, nothing, nada. this really makes me wonder if I should look for an alternative enhancing app which gives me a better feeling. If I will find one i´ll be off. Krea seems not to be trustworthy, unfortunatly.

15 January 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience: Unresponsive Support and Data Security Concerns

I had high hopes for Krea.ai, but after several months of attempting to contact them directly, I can confidently say the platform lacks the professionalism required for serious use. Here’s why:

Unresponsive Support: Over the course of several months, I repeatedly tried to reach Krea.ai directly with no success. The only responses I received were superficial and came from Discord moderators who provided inadequate answers. When I asked for detailed clarifications—especially regarding data security—my questions were ignored entirely.

Silence on Critical Issues: On Discord, even in public chats, no answers were given about the security of both uploaded and generated images. This lack of transparency is alarming and unacceptable for any professional working with sensitive projects.

Severe Uncertainty Around Data Security: The platform offers no clear assurances regarding the safety of uploaded content or the commercial usability of generated images. This level of uncertainty is simply too risky for me to recommend to my many clients.

Due to these issues, I have decided to switch to partially local solutions to ensure better security and reliability. While Krea.ai might seem like a promising platform, the lack of transparency, communication, and trustworthiness makes it unusable for anyone relying on professional-grade tools.

20 December 2024
Unprompted review
Rated 2 out of 5 stars

disappointment with communication

Dear Krea Team,

I’m writing to express my disappointment with your communication and clarity around promotions. Your Black Friday offer was advertised on your website all day, but when I tried to use the promo code, it had already expired. Despite the offer still being displayed, I was unable to complete my purchase.

I emailed your team to resolve this issue but have not received any response. This lack of communication is frustrating, especially as I was prepared to purchase your most expensive plan.

It’s disappointing that you did not honor the advertised deal and failed to clarify when it ended. Clear communication and prompt responses are essential, and this experience has been very unsatisfactory.

I hope you take this feedback seriously to improve your service in the future.

3 December 2024
Unprompted review
Rated 1 out of 5 stars

krea ai is just a money trap and only…

krea ai is just a money trap and only wants your money. It offers free usage yes but 3 minutes per day. The room artificial intelligence is so weak and problematic that it can never produce results suitable for your promt, it produces arms with feet instead of 3-legged hands. With such ridiculous results, in the end, in 10-12 tries, maybe if you are lucky, you can get 2-3 realistic results.
Despite all this, if you have any problems, there is no technical service customer representative or anything, they just ban you and block you. So you cannot even make a complaint or feedback, they have no understanding of piracy. "A smiling girl" gives you an NFSW warning in response to the promt you write, applies censorship and makes you feel like you are a potential pedophile pervert.
I have been trying to try it for free like a test drive for 2-3 months, but they had problems at least 40 times and in response to my feedback user experiences, they deleted me from discord and banned me everywhere. But they still advertise to make hundreds of dollars worth of people slaves. I think it's the worst AI on the market, and it's also the most censorious and user-unfriendly.

12 November 2024
Unprompted review
Rated 1 out of 5 stars

Low quality results

Not happy with quality of image generations and upscales. This tool trying to be master of everything but ends up being master of none. Waste of time if you want high quality.

1 October 2024
Unprompted review
Rated 2 out of 5 stars

Feedback to the developers

Well, it's an ok tool
– But there is a problem with creating female characters. They are often large-breasted and lightly dressed. It seems like a very old fashioned and "straight male gamer"-mindset ... and useless in the real world.
It would be nice to have a place to give user feedback so that the developers have something to work with.
After all, it is an eternal and exciting development :)

7 May 2024
Unprompted review
Rated 5 out of 5 stars

KREA Does Not Disappoint

KREA.ai is truly bringing astounding tools into this new Ai technology explosion. What I like the most about KREA is the simplicity but powerful results; KREA’s real-time image generation has been a leader in its area of development, sitting down for what you think will be 10 minutes of messing around with real-time and you’ll realize KREA just snagged an hour of your time, but the best part is… it’s absolutely worth every moment being creative and seeing what you can do!

Then, if you thought KREA stopped with leading the real-time image generating, nope. KREA’s Enhancer and Upscaler is beyond untouchable in regard to pricing (and yes there is free also), quality, speed, performance, and the completed results.

For anyone looking for a wonderful set of Ai tools to add to your collection and give that extra zing to your creations, definitely checkout KREA.ai

31 March 2024
Unprompted review
Rated 5 out of 5 stars

The Best Ai tool that i have gown…

The Best Ai tool that i have gown through is this krea.ai because i have to go on many websites for upscaling my images with limits of credits but this ai is amazing but sometimes it doesn't upscale the image in the right manner. I will give it all 4.8 stars/ratings but one thing is this that it is also a paid tool...................

11 February 2024
Unprompted review
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