Kraken Bracelets Reviews 

295
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Made in China Alibaba nautical bracelets I never should of ordered from kraken terrible quality why can’t you manufacture your own bracelets instead of charging £15 for a £1 bracelet

Rated 5 out of 5 stars

Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fan... See more

Company replied

Rated 5 out of 5 stars

I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a repla... See more

Rated 5 out of 5 stars

I own 2 bracelets now from Kraken and they're both amazing in aesthetic and quality. The customer service is also incredible, I received a size that was slightly too large for my wrist and it was so... See more

Company details

  1. Jewelry Store

Written by the company

We sell men's UK nylon nautical shackle bracelets inspired by the Sea. Made for the average Sea Dog! We are based in the UK and ship using 1st class Royal Mail next day delivery.


Contact info

3.8

Great

TrustScore 4 out of 5

295 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(295)

4 reviews in the last 12 months

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Rated 2 out of 5 stars

Not impressed

Not impressed with the branding & fit of this item. Was expecting a branding patch & name on the shackle as in pictures but there is nothing. Also the description says it is supplied with a second shackle but there was nothing. I ordered based on my wrist circumference as instructed but the bracelet is way too big. It is almost like it is a cheap market copy!

2 April 2023
Rated 1 out of 5 stars

Wrong size sent

Wrong size sent, requested large received a small. How do I exchange?

30 March 2023
Kraken Bracelets logo

Reply from Kraken Bracelets

Hi Robert,

Thank you for taking the time to leave us a review.

Just email us at help@krakenbracelets.com and we’ll get a replacement sent out next day!

Kindest Regards
Ed from Kraken Bracelets

Rated 5 out of 5 stars

Excellent customer service

I contacted this company about an exchange after ordering the wrong size (my fault, not theirs!). They responded quickly, were very accommodating, and even despatched a replacement before receiving the original back. Delivery was fast on both occasions. Excellent customer service. Would definitely buy from them again.

31 March 2023
Unprompted review
Rated 5 out of 5 stars

I ordered a bracelet in mid Febuary

I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a replacement which arrived in a few days.
Brilliant response. I would recommend and use again.

17 March 2023
Rated 4 out of 5 stars

Good product

Good product - good sizing and good delivery .
Need to get more stock - been trying to order another bracelet for a couple of weeks and out of stock .

26 February 2023

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