Everything I ordered was in excellent condition and even though there were a few glitches in delivery, I am one happy Army here in New Zealand 🇳🇿 💜 Thank you loving my earrings set and rings i or... See more
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See what reviewers are saying
The packages arrived with no identification to distinguish it as a BTS monthly subscription. There could have been a special envelope or box...etc. otherwise, we weren’t sure if the BTS items were... See more
I always get immediate responses to any queries. I look forward to getting my merchandise which is eagerly opened at school so I can share with BTS student fans. Kia Ora-Thanks, so much from Aotearoa-... See more
Everything that I've ordered has gotten to me in great condition and within the estimated delivery date! I have a VIP warranty membership which is great but I've never had to use it yet. If I ever hav... See more
Company details
Written by the company
Official K-Pop fan store for all your merch needs. JOIN K-POP HUT TODAY! Receive secret product updates and be the first to know about all our exclusive store sales! Shop online from our collections for the best K-Pop clothes, fashion merch and more.
Contact info
424 W Bakerview Rd, 98226, Bellingham, United States
- 3607777554
- help@kpophut.com
- kpophut.com
Thanks for the order
DO NOT ORDER FROM THIS COMPANY
Sent them multiple emails about my order not being shipped to me...DO NOT USE THIS COMPANY TO BUY ANYTHING!!!
I ordered my items in November 2021...It is now May 2022...I should have them by now or be issued a refund for the items.
I would give them 0 stars if that was an option
Sweatpants ordered says 3xl and that…
Sweatpants ordered says 3xl and that was definitely not a 3xl, looks more like a small size. However sweatshirt was definitely 3xl. Thanks
Terrible customer service
I received my order, but it was too small, I contacted them twice two weeks ago, via their website and email, but so far I've received no reply.
Never received my order and they don't…
Never received my order and they don't answer my emails
I have gotten so many thing and loved…
I have gotten so many thing and loved them all. Can’t explain how I’m very picky on clothing and haven’t had any problem with them.
Had no problems that is the reason for…
Had no problems that is the reason for the five stars.
Love what I have gotten here for each…
Love what I have gotten here for each BTS items I have bought.
Love my army bomb thank you!
PTD Hoodie
I received the hoodie in perfect condition. Although remember that they are sized differently if you are based in the US. I went up 1 size from my usual and it was perfect. Roomy enough to layer over a shirt and not too bulky for an overcoat on top during winter. Great buy!
Great customer service!
I was very happy with your customer service. One of my items broke and you got back to me very quickly and issued me a full refund. Definitely will be shopping here again!
I love it💜💜💜
I’m so happy with my order
Item was good
Item was good. A bit slow with delivery but that is due to COVID affecting the delivery drivers.
I loved my dynamite hoodie 💜 it’s soft…
I loved my dynamite hoodie 💜 it’s soft & warm.. and my jk keyring is attached to my handbag.. jk comes everywhere with me 💜
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