I ordered their shoes on Black Friday and still have not received them yet as of January 24, 2026, 2 months later. I initiated a credit card dispute after not hearing for an entire month, not even an... See more
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Shoes are cheap and incredibly tight on toe box. Company is based in Singapore and buyer has to pay for and arrange return shipping for returns and exchanges. Kosen hides this information on the... See more
Company replied
Received my Kosen shoes some weeks ago and have been wearing them religiously every night out :) Absolutely love them! I had previously tried different height shoes but found those awkward to walk in.... See more
They sent the wrong size, and when I let them know, they said: “We sent you a smaller size because our sizes are larger than those of common sneakers.” Actually, I ordered the correct size (E... See more
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Very comfortable and good quality…
Very comfortable and good quality shoes. Those extra centimeters have given me that self-esteem that I needed
Elegant and comfy
This shoes are very elegant and classy! They adjust perfectly to my feet and walking is as easy as going bare foot! I really feel the extra height when meeting the ladies and I couldn't be more happy about that. My confidence just boosted for my dates now!
I just got me first pair of Kosen some…
I just got me first pair of Kosen some weeks ago, and I must say they’ve exceeded my expectations. I was a bit reluctant when I got them online, but they add a noticeable 4cm to my height. Ordering was easy and they arrived in perfect condition. So, overall, absolutely satisfied!
I love this shoes
I love this shoes. They are super comfortable, and the material is of great quality. The shipment has been very fast and the customer service has been very good.
I recommend it 100%!
Very comfortable shoes
Very comfortable shoes, they look of good quality. The delivery has been fast, a very professional comany. Thanks!!
BETTER THAN EXPECTED
Very nice shoes. fits perfect on my feet.
Faster delivery to Spain even more
than my expectations.
Waiting more colourways to extend my collection.
Thanks for the fast response on IG.
A good product but it is not perf
A good product but it is not comfortable and kinda looks like I have something in my shoe if you stare hard enough!

Reply from VayaWebs
Love my shoes
Love my shoes. Took a little longer than expected but with a DM to the instagram page you’ll receive extremely fast responses. The shoes are top of the line, can’t wait to see more colors as I’ll need them all
The order arrived incomplete and wrong
The order arrived incomplete and wrong, as it was a size 42 and 43 and only a size 41 arrived. Horrible.

Reply from VayaWebs
Happy purchase
Good quality of shoes, shipping from US to Germany without any issues besides a slightly long delivery time but that was predictable.
Good service and fast.
I still have not received my order
I still have not received my order. I contacted via instagram dm on 7/16 to amend address but they could not help to fix the address. The shoes are likely on their way back to you guys. I’d like to cancel my order and get a refund

Reply from VayaWebs
The customer service was excellent
Quick, professional and friendly customer service made the shipment to Spain very smooth.
I return the shoes 10 days ago and im…
I return the shoes 10 days ago and im still waiting for my refund.

Reply from VayaWebs
One of my favourite companies for these…
One of my favourite companies for these kinds of shoes
Very nice and confortable shoes!
Very nice and confortable shoes!! I highly recomend them, also height of this shoes enhace your figure quite a lot. Im very happy of my purchase :)
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