komoot Reviews 

2,003
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 541 reviews, most reviewers were somewhat happy with their experience overall. People find the mobile application very useful for creating custom routes, discovering new hiking paths, and planning outdoor adventures smoothly. Many consumers appreciate how straightforward it is to use the platform for their daily cycling and walking trips. Some reviewers were not happy with the surprisingly high battery usage experienced during active navigation sessions. Additionally, a few people mentioned dealing with constant pop-ups trying to sell extra features inside the interface. Other customers also expressed ongoing frustrations regarding unexpected charges and difficulties with the subscription model overall.

What people talk about most

User experience

Clients share ambiguous opinions on user experience, with many reviewers praising the straightforward... See more

Application

Users describe ambiguous interactions with application, as many reviewers enthusiastically praise it as the... See more

Product

Reviewers mention ambiguous feedback about product performance, with many consumers praising the accurate... See more

Website

Customers had ambiguous experiences with website, with some reviewers praising the great online planning... See more

Subscription

People report negative experiences with subscriptions, feeling transitioned into paid plans after opting for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

In general my experiences with Komoot are good. But only yesterday I got lost - and became a bit angry - because the bike trail took us onto a hiking trail. I made sure to have chosen a bike trail. A... See more

Rated 4 out of 5 stars

Very useful app for creating routes, but sometimes editing routes is erratic. However , it is still my preferred tool. Also, an excellent source of routes created by other adventurers. If you do use t... See more

Rated 4 out of 5 stars

In the beginning it was more easyly to use the app. The latest modifications and the aggressively advertisement of versions to pay for, are going in the wrong direction. Please, go back to the roots o... See more

Rated 4 out of 5 stars

Very useful for creating routes, but annoying when it repeatedly asks me to review my ride home from mundane routes such as my ride to the shops. Tools for editing routes that I was accustomed to sudd... See more


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3.7

Average

TrustScore 3.5 out of 5

2K reviews

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3.7

All reviews

(2,003)

1,477 reviews in the last 12 months

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Rated 2 out of 5 stars

I am new here

I am new here, trying to learn Komoot, to see if I might be able to take advantage of its offerings. I learned about "Saved Places". After 10 minutes of trying, I was unable to save a single place. I would enter my daughter's address, and it would pop up on the map, but there was never any option to save it. the "saved places" link remained empty. Humiliating.

5 August 2026
Unprompted review
Rated 3 out of 5 stars

I have the full package and like the…

I have the full package and like the app a lot, especially when hiking and trail walking.
Planning trails etc. is pretty smooth and the voice guiding on the trails work as a charm.
Only issue is that when you contact support, most of it is AI and AI is not always the best choice in support.
I know you can sort out a lot of simple things and questions, but when it comes to more serious issues, then it should be a person handling the case.
I was in a challenge and nothing registered, not matter what I did according to "support" made it work. My guess is that all participants failed to register their hikes on that challenge.
Last reply was July 28th and after that I haven't heard anything from support.

28 July 2026
Unprompted review
Rated 4 out of 5 stars

Newer isn‘t allways better…

In the beginning it was more easyly to use the app. The latest modifications and the aggressively advertisement of versions to pay for, are going in the wrong direction. Please, go back to the roots of komoot….

3 August 2026
Unprompted review
Rated 4 out of 5 stars

Happy

Some routing misses or slightly out of date but generally good. Website wastes a lot of space and reduces list of rides in view on screen.
Rerouting good.

3 August 2026
Unprompted review
Rated 3 out of 5 stars

Munches on data

I do like the possibilities to build a route and the fact that the route changes depending on the type of bike you plan on using.
I don’t like the fact that the app when using mobile data quickly eats away all the data you have. Recently it used 6 GB in 3 hrs.
Now I make routes at home and download them on my phone, but that keeps me from changing the route while on the road.

24 July 2026
Unprompted review

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